Manila Hotel Guide - Starmall Alabang hotels in Manila, Philippines.

"The room is clean and Erron, the staff assigned, is very respectful, efficient and thorough. Our accommodation did not include free breakfast but we had one in our 1st day and food was good and staff is courteous and accommodating. "

"The room was very clean and the staff was very friendly, courteous, and very helpful. There was a big mall within 10-15 minutes walking. There was a little strip mall next door where I was able to grab a quick inexpensive but satisfying bite (Chicken Inasal). A Wildflour restaurant/cafe also opened within 10-15 minutes walking. "

"Cleaned and staffs are approachable "

"Excellent customer service, though the room Did not feel like a 5 star hotel, it needs updating. However it was overriden by how friend"

"Very nice"

"Excellent service. Staff are friendly and always helpful. I always stay here when I come to visit the Philippines. ( my 3rd stay in this hotel) "

"The stay was decent and comfortable. The necessities were served well. "

"Room is nice, staff are friendly and bfast is good. Will come back for sure"

"I was informed only few hours before check-in that the room I originally paid for was unavailable and was asked to cancel my reservation. I was then offered another room through a different agent, but unfortunately, the rate was higher than what I had initially paid. Given the urgency of needing a place to stay for my family, I had no choice but to proceed with the new booking. Payment was made via GCash, but I did not receive an official receipt. This situation caused inconvenience, but I truly appreciate that Expedia stepped in and shouldered the additional charge incurred. While I am grateful for their support, I hope the hotel management can improve communication and ensure proper documentation for future guests. "