Philadelphia Hotel Guide - Stephen Girard Collection hotels in Philadelphia, United States of America.

"Great Hotel! Very clean! Great staff!"

"Parking was okay, (not hotel owned). The hotel location itself wasn’t too bad. Staff was wildly disrespectful, made me feel out of place and as if I didn’t belong. I travel a lot 6-7 times a year and I’ve never had a hotel staff this rude, interrupting me, answering a phone while helping me then hung up as they were mid sentence so they interrupted me just to give more poor service to some else. They gave me side eyes as I sat in the lobby waiting for my friends to get downstairs. It’s a shame too because my room was very nice The toilet didn’t flush in one of the rooms I reserved (I reserved 2). All around mediocre stay."

"The fitness center was incredible, and I was able to get some work done at the cafe attached to the lobby!"

"Other than the candy and random sock under the beds, beautiful hotel in an amazing area! Just pick a direction and walk and you'll see so much!! "

"Latanya is amazing! Excellent customer service!!"

"Beautiful lobby/bar area. Staff was attentive. Room was nice. Loved the lounge next to window in our room as well as 10x makeup mirror."

"Did not have the breakfast. Received a food credit to be used in the restaurant but did not use it because the restaurant had very limited hours and was extremely crowded when they were open. Unclear whether there were food offerings in the evening. Also I thought I had fully prepaid on Expedia but I was charged two days of Phila taxes on checkout."

"Love my experiences at the Sofitel. Cleaning staff is absolutely amazing. The front desk is pretty good too. I’m just not a big fan of Steven the security guard. He’s condescending and rude. Mark at the bar is amazing. "

"Nice hotel in a great location! A bit dated, and rooms could use some minor updates. Super nice to have restaurant options available connected to the hotel."