Sterling Hotel Guide - Family Friendly Hotels in Sterling, Virginia

"Great! "

"We love the Dupont Circle Hotel. Wonderful, friendly and competent staff, terrific beds and a truly impressive breakfast. A cozy bar to meet friends with a talented bar tender in the most convenient part of the city for great restaurants of all stripes."

"The Hotel was really nice and the staff were great and super helpful. It was a close to dupont which had a lot of stuff and the train."

"I enjoyed the hotel a lot. The only thing that needs help is the gym. Fix the treadmill...its neen over a year. And why have a peloton and not set it up lol"

"Perfect hotel got me Room serviv very unreliable "

"Nao entendo como o um hotel desse é tao bem avaliado. Quarto tem um tamanho bom, camas boas, é limpo, proximo do metro, porem eu nao me hospedaria novamente. O banheiro nao tem box, e nem banheira, vc toma banho e o banheiro molha inteiro, cheiro de esgoto, estavamos em 4 pessoas e só tinha 2 toalhas, ligamos para pedir mais toalhas, porem ficamos esperando e nada. Achavamos que tinha estacionamento, porem nao tem. Em cima da mesinha tem um vidro que sai facilmente, nada seguro para quem tem criancas. Na proxima vez que eu for pra Washington eu investiria um pouco mais e ficaria em um hotel bom."

"The room was clean. The hotel is conveniently located to the Metro train. It's a great place to stay if you're flying out of Dulles or wanting to use the Metro to tour DC."

"This hotel was in such a perfect location. I felt safe walking around after dusk alone, downtown Arlington is a very nice area to explore, and I was less than 10 minutes from the museum district I’m DC. The staff was friendly and helpful. The rooms and common areas were very clean. I enjoyed every bit of my stay at this hotel. "

"I’m extremely disappointed with my experience with this Hyatt property. I booked a room for March 6 but cancelled the reservation within about an hour after learning that my international travel plans had changed due to a major disruption overseas. A Hyatt representative even sent a waiver to the front desk confirming the charge should be waived. Despite cancelling immediately and never checking in or using the room, I was still charged. When I contacted the hotel, the manager refused to review the situation and stated that because the hotel was fully booked that night, a refund would not be issued. This was very frustrating, especially given the circumstances and the waiver that had already been sent. I have since escalated the issue to Hyatt corporate and hope they will resolve it fairly. I expected better customer service and understanding from a brand like Hyatt."