Deluxe Room, 1 King Bed, Sea View

Reviews of Hotel Diplomat

5 out of 5
Hotel Diplomat
Strandvagen 7c, Stockholm

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1001 reviews" "
Rating 8 - Good. 220 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Parisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Herman on 23 Apr 2024
Dear Parisa,Thank you for giving us a fantastic rate after your recent stay whit us at Hotel Diplomat. We look forward to welcome you back.Kind regardsHerman FribergGuest Relation Manager

10/10 Excellent

Yongjie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience!
Stayed 3 nights in Apr 2024
Response from Sophia Bengtsson on 10 Apr 2024
Dear Yongjie, We're delighted to hear that you had an amazing experience! Thank you for choosing Hotel Diplomat. We hope to welcome you back again soon!Best regards, Sophia BengtssonGuest Relations Manager

10/10 Excellent

Margel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, super good located, amazing view, the rooms are in good condition, clean and perfect side the only is the closet is very small. Love it!
Stayed 3 nights in Mar 2024
Response from Herman Friberg on 6 Apr 2024
Dear Margel,Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience at our hotel and that you appreciated our superb location and amazing views. We're also glad to hear that you liked our rooms and found them to be in good condition and clean. However, we apologize for the inconvenience regarding the small closet, and we take your feedback seriously. We'll certainly consider this when making improvements in the future. We look forward to welcoming you back on your next visitKind RegardsHerman FribergGuest Realtion Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location and attentive, professional staff. Thanks for making our stay great experience...
Stayed 3 nights in Mar 2024
Response from Sophia Bengtsson on 2 Apr 2024
Dear Richard, Thank you so much for your kind review! We're delighted to hear that you had a fantastic experience with us. You're always welcome back to us anytime!Best regards, Sophia BengtssonGuest Relations Manager

10/10 Excellent

Herb

Liked: Cleanliness, staff & service, property conditions & facilities
Highly rated
Stayed 2 nights in Mar 2024
Response from Herman Friberg on 29 Mar 2024
Dear Herb,Thank you for taking the time to give us a lovely rating after your recent stay. We look forward to welcoming you back to us at Hotel Diplomat!Kind regardsHerman FribergGuest RelationManager

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, close walk to Gamla Stan, shopping, Vasa museum, and city center with restaurants and entertainment. Very helpful and friendly staff!
Stayed 2 nights in Mar 2024
Response from Herman Friberg on 26 Mar 2024
Dear Larisa,Thank you so much for your positive review! We're delighted to hear that you enjoyed our perfect location close to Gamla Stan, shopping, the Vasa Museum, and the city center with restaurants and entertainment. Providing convenient accommodation is our goal, and we're pleased that you had a positive experience. We'll continue to strive for excellent service and look forward to welcoming you back again in the future!Kind regardsHerman FribergGuest Relation Manager

10/10 Excellent

Fredrik, London

Stayed 1 night in Mar 2024
Response from Herman on 23 Apr 2024
Bästa Fredrik,Tack för att du tagt dig tiden att ge oss ett fint betyg efter din sensate vistelse. Vi är glada att ni valde att bo hos oss på Hotel Diplomat.VänligenHerman FribergGuest Relation Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 3 nights in Mar 2024
Response from Herman Friberg on 20 Mar 2024
Dear Andrew,Than you for giving us such a lovely rate after your recent stay whit us at Hotel Diplomat.We hope to get the chance to welcome you back soon.Kind RegardsHerman FribergGuest Relation Manager

8/10 Good

yusef

Stayed 2 nights in Jan 2024
Response from Sophia Bengtsson on 20 Mar 2024
Dear Yusef, Many thanks for the excellent rating! We're delighted that you had a great experience with us. We hope to welcome you back soon!Best regards,Sophia BengtssonGuest Relations Manager

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Dec 2023
Response from Sophia Bengtsson Guest Relations Manager on 27 Dec 2023
Kära Martin, Tack för att du valde att betygsätta din senaste vistelse hos oss, det betyder mycket!Vi hoppas välkomna er tillbaka i framtiden!Med vänliga hälsningar, Sophia Bengtsson

10/10 Excellent

Christer

Stayed 5 nights in Dec 2023
Response from Hanna on 11 Jan 2024
Kära Christer, Tack för att du tagit dig tiden och skriva ett omdöme om oss, vi ser fram emot att välkomna dig tillbaka till oss, Med vänliga hälsningar Hanna Widenheim Head of guest relations,

10/10 Excellent

ANN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Herman on 15 Dec 2023
Dear Ann,Thank you for giving us a rating from your stay with us at Hotel Diplomat.And I hope we get the pleasure of welcoming you back soon. Kind regards,Herman FribergGuest Relations & Special Services Manager

10/10 Excellent

ANN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Herman Friberg on 11 Dec 2023
Dear AnnThank you for give us a lovely rating at Hotel Diplomat.I am delighted to read that you had an enjoyable stay with us, and I hope we get the pleasure of welcoming you back soon. Kind regards,Herman FribergGuest Relations & Special Services Manager

10/10 Excellent

patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. Very attentive staff Lovely hotel. Convenient walk.to restaurants museums and dinner vruise!
Stayed 1 night in Dec 2023
Response from Herman Friberg on 11 Dec 2023
Dear PattiThank you for sharing your feedback from your stay with us at Hotel Diplomat.I am delighted to read that you had such a wonderful stay with us. Your feedback is very important to us and I will make sure to share that you enjoyed your stay with our whole team.I hope we get the pleasure of welcoming you back soon. Best regards,Herman FribergGuest Relations & Special Services Manager

10/10 Excellent

Anthony

Liked: Amenities, property conditions & facilities
Such a lovely hotel in a perfect spot in central Stockholm.
Stayed 1 night in Dec 2023
Response from Herman Friberg Guest Relation Manager on 5 Dec 2023
Dear Anthony,Thank you for taking the time to leave a review after your recent stay with us. Looking forward to welcoming you back

2/10 Terrible

Velida

Very expensive extremely small room. It was so cold I had to call staff at 4am in the morning asking why the temperature in the room couldn’t be adjusted. It was a night with 2h sleep in the end and affected my whole stay and the business trip I was on.
Stayed 2 nights in Nov 2023
Response from Sophia Bengtsson on 4 Dec 2023
Dear Velida, Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you faced during your stay, with the small room size, temperature issues, and the impact on your business trip. We appreciate your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future.Best regards, Sophia BengtssonGuest Relations Manager

10/10 Excellent

Amal

Travelled with group
Liked: Amenities
Hello there I had the pleasure to stay at the Diplmate hotel Excellent staffs Facility Cleanness Decorating But I was disappointed in my room As I booked single one It was very very small Painfully small So possibly in future I will look for better value for money to get nicer room Otherwise It is great hotel
Stayed 1 night in Nov 2023
Response from Hanna on 22 Nov 2023
Dear Amal, Thank you for taking your time and writing about us, we are happy to read that you had such a great stay with us. Please do not hesitate to contact our reservation department if you need further help in the future to find the right room category for you, Best regardsHanna Widenheim Head of guest relations,

10/10 Excellent

Parisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Hanna on 22 Nov 2023
Dear Parisa, Thank you for taking your time and writing a review about us, we are happy to see that you had such a great stay with us. Best regards Hanna Widenheim Head Of Guest Relations,

10/10 Excellent

Jedd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lisa Söderlund Guest Relations Manager on 15 Nov 2023
Dear Jedd, I would like to thank you for this wonderful review regarding your stay at Hotel Diplomat. We are delighted to read that you had a lovely stay and we can not wait to be able to welcome you back again! Warm regards,

10/10 Excellent

Jessica

Travelled with partner
Liked: Amenities, property conditions & facilities
Very enjoyable stay! Great location
Stayed 2 nights in Oct 2023
Response from Sophia Bengtsson on 3 Nov 2023
Dear Jessica, Thank you very much for your nice review! We are glad to hear that you appreciated the location of the hotel and that you had a pleasant stay with us.We look forward to welcoming you back in the future!Best regards, Sophia Bengtsson Guest Relations Service Manager

8/10 Good

Clair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views from front over the harbour. Very nice cinnamon buns at breakfast. Waiting staff all a bit hectic and preoccupied at breakfast. Quite a bland entrance, low key and minimalist reception area which isn’t designed to encouraging any lounging. Lovely old lift and staircase. Overall a fine hotel but lacking the communal space to make it feel really comfortable but a good base in a superb city.
Stayed 3 nights in Oct 2023
Response from Lisa Söderlund Guest Relations Manager on 17 Oct 2023
Dear Clair, Thank you for taking your time to write this wonderful review. We are delighted to have lovely guests such as you! To hear that you enjoyed our hotel and Stockholm makes us very happy. We looking forward to welcome you back again on your next Stockholm visit!Have a wonderful day,

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great characterful hotel
Lovely old hotel modernised. great location. staff rralky friendly and helpful. beautiful views overvthe harbour - loved sitting looking out at night qhen everything all lit up. only downside was you could hear the traffic noise, but its only a minor thing
Stayed 4 nights in Oct 2023
Response from Lisa Söderlund Guest Relations Manager on 10 Oct 2023
Dear Sandra, Thank you for taking your time and write this lovely review. It makes me and the team delighted to read. We are already looking forward to your next visit!Have a wonderful day,

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Classic
Stayed 4 nights in Oct 2023
Response from Lisa Söderlund Guest Relations Manager on 8 Oct 2023
Dear Rafael, Thank you for a wonderful review! It makes me and the team happy to see that you had a enjoyable stay with us. We are already looking forward to welcome you back again! Have a wonderful day,

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Perfect location overlooking the water, close to day cruises and waterfront restaurants. Comfortabe, spacious room. For special occasion recommend the water view. Bar and in-hotel restaurant. Close to transportation. Lovely city!
Response from Sophia Bengtsson Guest Relations Service Manager on 6 Oct 2023
Dear Jane, Thank you so much for your wonderful review! We're delighted to hear that you had an amazing stay at our hotel. We're pleased that you found the city lovely, and we hope you had a chance to explore its charms. We would love to welcome you back in the future, and we're grateful that you chose our hotel for your stay. Thank you again for your kind words!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fem Stjärnor på engelska blir Five Stars
Väldigt mysigt hotell med top service. Elin L och Mutazar i Frontdesken hjälpte mig med allting vi behövde och gjorde det med guldkant, stort tack! Sen vill jag ge Channa i restaurangen FEM Stjärnor för hans service, få i världen som har hans touch, eloge!
Stayed 3 nights in Sep 2023
Response from Sophia Bengtsson Guest Relations Service Manager on 6 Oct 2023
Hej kära gäst!Tack så mycket för din fantastiska recension! Det glädjer oss att höra att du hade en mysig vistelse och upplevde en toppenservice från vårt personalteam. Elin L och Mutazar på Frontdesken kommer definitivt att uppskatta din uppskattning, och vi kommer att se till att de får veta hur mycket du tackar dem.Vi är också stolta över Channa i restaurangen och är glada att du gav honom fem stjärnor för hans enastående service och unika touch. Vi kommer att föra vidare dina lovord till honom och hela restaurangteamet.Vi hoppas att du kommer tillbaka och besöker oss igen i framtiden. Tack för att du valde vårt hotell, och vi ser fram emot att välkomna dig tillbaka snart!

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of our new favorite hotels! The room was bright, airy, clean, comfortable and absolutely beautiful - as was the hotel. So much charm. Great location and the staff was wonderful! We had a perfect time in Stockholm!
Stayed 1 night in Sep 2023
Response from Lisa Söderlund Guest Relation Manager on 2 Oct 2023
Dear Jill, Thank you for your warm words about Hotel Diplomat. It makes me beyond happy and I am going to share this with the whole team! I really hope to welcome you back soon again. Have a wonderful week!

10/10 Excellent

Eva B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Stockholm, we always choose this property because the service is stellar, the people who work there are so warm, friendly and professional. The food in the restaurant is excellent and not too expensive at all. The rooms are lovely and very clean. This beautiful art nouveau hotel is lovely with its gorgeous windows, high ceilings and original elevator. It is immaculate in every way.
Stayed 8 nights in Sep 2023
Response from Lisa Söderlund Guest Relation Manager on 28 Sept 2023
Dear Eva, Thank you for your wonderful review. It makes me and the team delighted to read. We can not wait to welcome you back to Hotel Diplomat again!Have a wonderful day,

10/10 Excellent

Zachary

Stayed 3 nights in Sep 2023
Response from Lisa Söderlund Guest Relations Manager on 21 Oct 2023
Dear Zachary,I would like to thank you for your wonderful review, it makes me and the team delighted to see that you enjoyed your stay with us at Hotel Diplomat. I am looking forward to welcome you back soon!Wishing you a wonderful day,

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and view was amazing. Service in restaurant was slow. No air conditioning. Had to open windows at night to cool off the room, and the street was noisy.
Stayed 2 nights in Sep 2023
Response from Lisa Söderlund Guest Relation Manager on 18 Sept 2023
Dear Fred, Thank you for your kind and important review. We value your thoughts and I am going to share it with the team to see what we can do about the air condition. We really hope to welcome you back very soon again and make it up for you!

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and very friendly
Stayed 8 nights in Aug 2023
Response from Lisa Söderlund Guest Relation Manager on 18 Sept 2023
Dear Marina,Many thanks for your kind review. We are delighted to have guests such as you at Hotel Diplomat. We would love to welcome you back in the future!Have a wondeful week,

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2023
Response from Lisa Söderlund Guest Relation Manager on 5 Sept 2023
Dear Jonathan,Thank you for your wonderful review, it makes us delighted to read. We hope to see you very soon again!

10/10 Excellent

Susie

Stayed 3 nights in Aug 2023
Response from Lisa Söderlund Guest Relation Manager on 21 Sept 2023
Dear Susie, It is a pleasure to see that you enjoyed your stay at Hotel Diplomat. We hope to welcome you back in the nearest time.Have a lovely day,

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Lisa Söderlund Guest Relation Manager on 23 Aug 2023
Dear John, Thank you for your amazing rating, it makes us very thrilled and proud. We hope to see you soon again!

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all the best spots in Stockholm. Clean and cozy place. Has a great coffee shop and cafe downstairs which is very convenient. The elevator there is not great. Won't work if one of the guests leaves the door open on their floor. Wish they would fix that issue. Also would love it if they had round the clock bellmen there to help with luggage.
Stayed 2 nights in Aug 2023
Response from Lisa Söderlund Guest Relation Manager on 22 Aug 2023
Dear Jonathan, Thank you for your very kind words, it makes us happy to read. We are very delighted to have you as our guest and we hope to see you soon again!

10/10 Excellent

Inna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Lisa Söderlund Guest Relation Manager on 23 Aug 2023
Dear Inna,Your review are greatly appreciated by me and the team and it makes us genuinely happy to see. We are already looking forward to your next stay with us!

10/10 Excellent

Moazzem, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Hanna on 21 Aug 2023
Dear Moazzem, Thank you for taking your time and writing a review about us, we look forward to welcome you back shortly,

10/10 Excellent

Elizabeth

Stayed 3 nights in Jul 2023
Response from Hanna on 21 Aug 2023
Dear Elizabeth, Thank you for taking your time and writing a review about us, we look forward to welcome you back shortly,

10/10 Excellent

Mary Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Best Staff. Smells divine
Stayed 4 nights in Jul 2023
Response from Guest Relations Manager on 27 Jul 2023
Dear Mary,Thank you for sharing your feedback from your stay with us at Hotel Diplomat.I am delighted to read that you had an enjoyable stay with us, and I hope we get the pleasure of welcoming you back soon. Kind regards,Amanda OttossonGuest Relations & Special Services Manager

6/10 Okay

Yousef

Liked: Cleanliness
The service wasn't as good as 5 star hotel, price is 5 star service is 2 star, breakfast was very cheap and simple.
Stayed 5 nights in Jul 2023
Response from Guest Relations Manager on 19 Jul 2023
Dear Yousef,Thank you for sharing your feedback from your stay with us at Hotel Diplomat.I am sorry to read the service and the breakfast was not as expected. I would greatly appreciate getting in contact with you to hear more about your stay. I look forward to hearing from you Kind regards,Amanda OttossonGuest Relations & Special Services Manager

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is an absolute GEM!!! Located in the heart of stunning Stockholm with so many beautiful amenities as well as a top notch staff. Our experience was a 10/10 from start to finish. We did not want to leave! Thank you to the entire Hotel Diplomat family for making our visit truly unforgettable.
Stayed 3 nights in Jul 2023
Response from Guest Relations Manager on 12 Jul 2023
Dear Marisa, Thank you for sharing such a wonderful review after your stay with us. We are thrilled to have had you as our guest and we really hope to see you again soon.Kind regardsAmandaGuest Relations Manager

10/10 Excellent

Jacques

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Enjoyed it
Stayed 3 nights in Jul 2023
Response from Guest Relations Manager on 12 Jul 2023
Dear JacquesThank you for sharing a review of your stay at Hotel Diplomat. I hope we get the pleasure of welcoming you back to us soon.Kind regards Amanda Guest Relations Manager

8/10 Good

Denise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly
Stayed 4 nights in Jun 2023
Response from Guest Relations Manager on 6 Jul 2023
Dear Denise,Thank you for sharing a review of your stay at Hotel Diplomat. I am delighted to read you have had an enjoyable stay and I hope we get the pleasure of welcoming you back to us soon. Kind regardsAmanda Guest Relations Manager

10/10 Excellent

Hans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with walking distance to many good restaurants and museums. Good breakfast and friendly service. An older hotel that could do with more modern charging details in the rooms.
Stayed 1 night in Jun 2023
Response from Guest Relations Manager on 6 Jul 2023
Dear Hans, Thank you for taking the time to write a review of your stay at Hotel Diplomat. I am delighted to read you have had an enjoyable stay and I will forward your remarks regarding the room to the management team, your feedback is very important to us as we are constantly striving for future improvement. I hope we get the pleasure of welcoming you back to us soon. Kind regardsAmanda Guest Relations Manager

10/10 Excellent

Madison, Belfast

Stayed 3 nights in Jun 2023
Response from Guest Relations Manager on 17 Jul 2023
Dear Madison, Thank you for sharing your feedback from your stay with us at Hotel Diplomat.I am delighted to read that you had an enjoyable stay with us, and I hope we get the pleasure of welcoming you back soon. Kind regards,Amanda OttossonGuest Relations & Special Services Manager

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel in the perfect location!
Stayed 3 nights in Jun 2023
Response from Ana Hanganu on 20 Jun 2023
Dear Alison, Thank you for sharing your nice feedback from your stay at Hotel Diplomat. I'm happy to read that you had such a nice time staying with us. We look forward to welcome you back soon! Kind regards,Ana HanganuGuest Relations

10/10 Excellent

Anu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Hanna on 30 May 2023
Dear Anu, Thank you for taking your time and giving us a review. I'm are happy that you had such a great stay with us, we look forward to welcome you back to us, Best regards Hanna Widenheim Head of Guest Relations Manager

10/10 Excellent

Martin

Stayed 1 night in May 2023
Response from Hanna on 30 May 2023
Dear Martin, Thank you for taking your time and giving us a review. I'm are happy that you had such a great stay with us, we look forward to welcome you back to us, Best regards Hanna Widenheim Head of Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Anna, Guest Relations Manager on 16 May 2023
Dear Anonymous, Thank you for leaving a review after your stay at Hotel Diplomat. We hope you get the chance to welcome you back again. Best Regards, Anna Guest Relations Manager

10/10 Excellent

Vikas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Caroline on 10 Mar 2023
Dear Vikas, Thank you so much for letting us know of your experience with us. We are so glad you enjoyed Hotel Diplomat! Warm welcome back anytime.

10/10 Excellent

Martin Jacob

Stayed 2 nights in Feb 2023
Response from Caroline on 13 Feb 2023
Dear Martin Jacob,Thank you so much for taking the time to share your experience with us. We hope to see you back with us soon!