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Reviews of Scandic No 53

3.5 out of 5
Scandic No 53
Kungsgatan 53, Stockholm

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1173 reviews" "
Rating 8 - Good. 495 out of 1173 reviews" "
Rating 6 - Okay. 113 out of 1173 reviews" "
Rating 4 - Poor. 32 out of 1173 reviews" "
Rating 2 - Terrible. 14 out of 1173 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short stay but friendly and helpful staff. Decent room. Good range of choices for breakfast. We were able to leave our bags safely during the day before we left the city.
Stayed 1 night in May 2024
Response from Team No.53 on 21 May 2024
Hi Mary,Thank you for your review. We hope to have the chance to welcome you back to us in the near future!

4/10 Poor

Peta

Liked: Staff & service, property conditions & facilities
Laundry service is an absolute scam, and there are no facilities to do it yourself. Significantly overpriced and unreliable. Staff were unable to explain the system and pricing, and it ended up costing 80 euro to wash some underwear and socks, and delivered a day late. Staff were understanding and gave a small discount. Room was small with no windows. Otherwise the property is fine and has a decent breakfast.
Stayed 3 nights in May 2024
Response from Team No.53 on 21 May 2024
Hi,Thank you for taking the time to share your feedback after your stay at Scandic No. 53, it means a lot to us. We have shared your comment with the concerned department. We hope to have the chance to welcome you back in to us in the near future!

6/10 Okay

ian

Travelled with partner
Well located but rooms tiny with nowhere to put anything and very hot. We had to get an electric fan and have it on continually.
Stayed 4 nights in Apr 2024
Response from Team No.53 on 21 May 2024
Hi Ian,Thank you for your review. We hope to have the chance to welcome you back to us in the near future!

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a reasonable price. The decor in the room is a little dated and the size of the rooms are small, but that was expected. Great breakfast and attentive staff.
Stayed 3 nights in Mar 2024
Response from Kind regards, Team No. 53 on 6 Mar 2024
Hi, Thank you for your review. We hope to have the chance to welcome you back to us in the near future!

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, difficult to get to entrance initially after regular check in hours, but otherwise a good place to stay. It has everything you would need for a short stay. Was not bad by any means, but also not "wow". Breakfast was great and better than expected.
Stayed 1 night in Feb 2024
Response from Danijela Salov, Scandic no.53 on 6 Mar 2024
Hi, Thanks for your feedback on your recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!

8/10 Good

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy business trip, everything as described. Air con in the room was a bit noisy…
Stayed 1 night in Feb 2024
Response from Scandic No.53 on 7 Feb 2024
Dear Sam,Thank you for the feedback, we are sorry to hear that the air condition was a bit noisy. Warm welcome back!

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay
Super friendly staff and very clean.
Stayed 2 nights in Jan 2024
Response from Scandic No.53 on 1 Feb 2024
Dear Ian, Thank you. We are happy to hear that lou liked our staff and that the rooms are clean. Wamr welcome back!

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Scandic No.53 on 29 Jan 2024
Dear Stewart, Thank you for this great rating after your stay. Warm welcome back. Kind regards, Scandic No.53

10/10 Excellent

Amardip Singh, Orpington

Stayed 2 nights in Dec 2023
Response from Scandic No.53 on 11 Dec 2023
Hej, Tack för det fina betyget efter din vistelse hos oss.Varmt välkommen tillbaka!Hälsningar, Scandic No.53

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older converted building to a hotel. Rooms are very small but, the location makes up for it.
Stayed 2 nights in Oct 2023
Response from Scandic No.53 on 23 Oct 2023
Dear John, Thank you for taking the time and write to us after your stay. We are happy to hear that you enjoyed your stay!Warm welcome back!Kind regards, Scandic No.53

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, old building.
Stayed 1 night in Oct 2023
Response from Scandic No.53 on 6 Oct 2023
Dear John, Thank you, we are glad to hear that you liked the hotel and the old building. Warm welcome back!Kind regards, Scandic No.53

8/10 Good

johanna, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a two days stay
Stayed 2 nights in Sep 2023
Response from Scandic No.53 on 6 Oct 2023
Dear Johanna, Thank you, We are happy to hear that you liked our hotel!Warm welcome back.Kind regards, Scandic No.53

10/10 Excellent

Jane

Stayed 1 night in Aug 2023
Response from Scandic No.53 on 6 Oct 2023
Hej Jane, Tack för din fina recension efter din vistelse hos oss!Varmt välkommen tillbaka!HälsningarScandic No.53

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Danijela, Scandic no 53 on 5 Sept 2023
Hejsan Petra och tusen tack för din fina bedömning efter din vistelse hos oss. Hoppas att vi ses snart igen!

8/10 Good

J Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, solid service.
Great location in Stockholm. Clean, comfortable Scandic-quality rooms. And staff is extra helpful. Avoid rooms on the alley as there's a grocery/food service with lots of noisy delivery motorcycles lined up on the street.
Stayed 6 nights in Aug 2023
Response from Danijela, Scandic no 53 on 5 Sept 2023
Hejsan Carl, Tack snälla för din återkoppling efter din vistelse hos oss. Detta är väldigt värdefull information. Hoppas att du besöker oss snart igen!

10/10 Excellent

Mary

Stayed 1 night in Aug 2023
Response from Danijela, Scandic no 53 on 5 Sept 2023
Hejsan Mary och tusen tack för din fina bedömning efter din vistelse hos oss. Detta ska vi dela med hela teamet! Varmt välkommen tillbaka!

6/10 Okay

Anna

Business traveller
It is a nice hotel overall but nothing is out of the ordinary. Carpets are stained; some spots on the walls and mattress in the room. Some staff are wonderful others make mistakes and treat them as if it is your fault.
Stayed 4 nights in Aug 2023
Response from Danijela, Scandic no 53 on 5 Sept 2023
Hejsan Anna, Tack snälla för din återkoppling efter din vistelse. Detta är väldigt bra information för oss. Vi kommer att använda dina synpunkter i vårt förbättringsarbete. Varmt välkommer tillbaka!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort
Value for money
Standard room was compact but adequate. The room was clean and functional . The breakfast was excellent . Location good for sightseeing and access to public transport . Overall a pleasant stay in a mid- range hotel.
Stayed 4 nights in Jul 2023
Response from Front Desk on 15 Aug 2023
Thanks for your feedback on your recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and comfortable beds
A super nice place in a great location near the main train station and plenty of shops, bars and restaurants. Really comfortable beds and nice bathroom. The breakfast was varied and tasty, including continental and hot options. It was good value too. To set expectations: the WiFi signal wasn't always great in the room itself. That wasn't a problem for me and it's not claiming to be a business hotel, so it hasn't affected my rating. It may be worth knowing for others, though. The WiFi was always good in the lounge so you were never disconnected. I'd stay here again and would recommend to friends!
Stayed 4 nights in Jul 2023
Response from Front Desk on 15 Aug 2023
Thank you for your fantastic review! We sincerely hope to see you back in the near future!

8/10 Good

Gerald

Stayed 2 nights in Jul 2023
Response from Front Desk on 15 Aug 2023
Thanks for your feedback on your recent stay with us. Hope to see you back soon

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service by staff!
We enjoyed our stay very much. The staff was excellent! At the bountiful breakfast buffet the first morning I asked if they had decaffeinated coffee. They were out of it but one of the servers (Alva) said she’d keep an eye out. Two mornings later she popped up and asked if I was the one who had wanted decaf because it had come in. There are hundreds of people coming/going and the fact she remembered and tracked me down was amazing to me. Later she heard me asking a different server if there was any more of a specific item left- there was not. I said thank you and moved to another food station. A few minutes later Alva pops up again with the item I’d just asked about that she had found tucked behind a different item. She’d overheard me and went the extra mile to provide outstanding customer service! This girl is excellent at her job and deserves a raise! Later we had trouble printing tickets and Nemo at the front desk voluntarily printed them for us. We needed quite a few documents printed and he made us feel like it was no big deal to print the emails and attachments that we requested. The rooms are a tad sparse/small but I would definitely stay here again because of the people who work here and location in the city.
Stayed 2 nights in Jul 2023
Response from Front Desk on 13 Jul 2023
Thank you so much for your review and nice comments!We will let Alva and Nemo know !Please come back soon/Front Desk

10/10 Excellent

Flávia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was perfectly located, was able to walk to most attractions. Hotel was clean and breakfast was amazing.
Stayed 4 nights in Jul 2023
Response from Front Desk on 11 Jul 2023
Thank you so much for your review and nice comments!Please come back soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
We had a really nice stay at Scandic No 53. The staff was very friendly and responsive. The breakfast was delicious, and a great variety of food was offered. The location was very central and close to everything we wanted to visit. Our room was clean and quiet. Overall, we are really happy with our experience.
Stayed 3 nights in Jun 2023
Response from Front Desk on 11 Jul 2023
Thank you so much for your fantastic review and nice comments!Please come back soon

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is 5 minutes from Central station, where you can catch the Arlanda Express to the airport. Just around the corner is a pedestrianised shopping street that leads all the way to the Old Town island. Clean, welcoming and a great breakfast selection, part of the price.
Stayed 3 nights in Jun 2023
Response from Danijela, Scandic no 53 on 29 Jun 2023
Hej Robert, Tack snälla för din fina bedömning och feedbask efter din vistels hos oss. Hoppas att du besöker oss snart igen!

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service
Excellent base for exploring Stockholm. Saturday breakfast was varied and wonderful!
Stayed 1 night in Jun 2023
Response from Danijela, Scandic no 53 on 29 Jun 2023
Hej Jeffrey, Tack snälla för din fina bedömning och feedback! Varmt välkommen tillbaka !

10/10 Excellent

Robinie

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I’ve stayed there. And this time I stayed for three nights. It’s very quiet, the rooms must be heavily insulated. Breakfast is very good, although you have to tell them what time you’ll be there for crowd control. There are a lot of people staying there. It’s best to have breakfast very early. The staff is very kind and helpful.
Stayed 3 nights in Jun 2023
Response from Front Desk on 11 Jul 2023
Thank you so much for your review and nice comments!Please come back soon

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay in the centre of Stockholm. Highly reccomend anyone going for a city break.
Stayed 3 nights in May 2023
Response from Front Desk on 11 Jul 2023
Thank you so much for your review and nice comments!Please come back soon

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stockholm visit
Had a couple of nights in Stockholm begore a cruise. Scandic was the perfect location. Close to everything. Room was a bit on the small side which made it a bit difficult with our luggage. Otherwise it was great Amazing breakfast.
Stayed 2 nights in May 2023
Response from Front Desk on 31 May 2023
Thank you for your lovely review and comments.Please come back soon

10/10 Excellent

Robinie

Liked: Cleanliness, staff & service, property conditions & facilities
I knew I wouldn’t have a window and was a little concerned about feeling shut in. I didn’t feel that way at all. The room was a good size. The staff were very kind and helpful. Breakfast had innumerable options. I would stay there again.
Stayed 2 nights in May 2023
Response from Front Desk on 25 May 2023
Thank you so much for that wonderful review!Hope to see you back soon

10/10 Excellent

Stuart

Stayed 3 nights in May 2023
Response from Front Desk on 25 May 2023
Thank you for a superb review!Hope to see you back soon

10/10 Excellent

Lea-Maija

Stayed 2 nights in Apr 2023
Response from Receptionen on 23 May 2023
Tack för er vistelse och för att ni tog er tid att skriva en review.Välkomna åter!

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again:
Room Pros & Cons: Pros: - Comfy bed - Very clean room - Very clean bathroom with a rainfall shower & plenty of toiletries Cons: - Small room with little storage space - No tea or coffee making facilities - No window (not really an issue as it was dark when we woke up & dark by the time we got back at night) Hotel Pros & Cons: Pros: - Very friendly staff - Great location - Great breakfast Cons: - None really
Stayed 4 nights in Dec 2022
Response from Front Desk on 9 Jan 2023
Thank you sp much for your review and comments!.Please come back soon

10/10 Excellent

Peter

Stayed 2 nights in Nov 2022
Response from Receptionen on 16 Dec 2022
Tack för din review!Välkommen åter.

10/10 Excellent

Siddhartha

Stayed 3 nights in Nov 2022
Response from Mattias Receptionen on 24 Feb 2023
Thank you for that lovely review!

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Breakfast is very delicious
Breakfast buffet is so delicious. That is a good point. The room is very small and no window, no table. It is not good for the business use. I was told that the room cleaning is included, so I asked. But it was only for changing the trash box and bed making. The room was not adjustable and very cold.
Stayed 2 nights in Nov 2022
Response from Team 53 on 27 Nov 2022
Thank you for taking the time to write a review! We are happy to hear that our breakfast buffé was to your liking. The rooms that you are describing are our cabin rooms. We have other room categories available, that have both windows and desks.Cleaning is included in the room rates, but we do it on request for environmental reasons. We are terribly sorry if this wasn't conveyed to you in a clear manner.We thank you for your preference and hope to see you again in the future! :)

6/10 Okay

Adam

Business traveller
Liked: Property conditions & facilities
Just a room.
It was just a room with a bed and bathroom. There was no extra anything. It was OK for one night stay in the Stockholm area not far from the city center. Basic.
Stayed 1 night in Nov 2022
Response from Front Desk on 16 Dec 2022
Thank you for the feedback!Welcome back

10/10 Excellent

Hendry

Stayed 3 nights in Sep 2022

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022
Response from Elin on 6 Sept 2022
Dear Patricia,We thank you for you lovely review and we hope that you want to come back!Best regards

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and staff. Room and bathroom extremely small and limited amenities.
Stayed 1 night in Aug 2022
Response from Elin on 6 Sept 2022
Dear Elizabeth,We thank you for your kind review and we hope that you will come back!Best Regards

10/10 Excellent

Chong Tat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, easy to move around.
Stayed 3 nights in Aug 2022
Response from Elin Scandic No.53 on 7 Sept 2022
Dear Chong,Thank you for your wonderful review!! We hope that you will return to us!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibe, clean, comfy and convenient
Great place, handy location to main shops and attractions, clean comfortable room, quiet and staff friendly.
Stayed 4 nights in Aug 2022
Response from Mattias on 11 Aug 2022
Thank you Susan for that fantastic review. Hope to have you back with us soon again

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay here. The staff were friendly, we were able to store our luggage, good showers, great breakfast with lots of variety, good room temperature. Close to lots of shopping and not too far from the old town.
Stayed 1 night in Jul 2022
Response from Receptionen on 11 Aug 2022
Thank you so much for your comments. Hope to have you back soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - only a few mins walk from train/bus station, shops and city centre. Great breakfast
Stayed 4 nights in Jul 2022
Response from . on 30 Jul 2022
Hi, Thank you for this great review after staying with us. We are happy to hear that you enjoyed your stay at Scandic No. 53 and we wish you a warm welcome back! Kind regards, Camila - Service Lead

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, amazing buffet breakfast!
Stayed 1 night in Jul 2022
Response from Mattias on 21 Jul 2022
Thank you Toby for your lovely review! Please come back soon

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Friendly staff - quiet calm if a bit small room. Delicious breakfast!!
Stayed 4 nights in Jul 2022
Response from Mattias on 18 Jul 2022
Thank you so much for those lovely words!

8/10 Good

Mats

Stayed 3 nights in Jul 2022
Response from Mattias on 18 Jul 2022
Tack Mats för din review, det hjälper oss att bli ännu bättre!

8/10 Good

Sabine

Stayed 7 nights in Jun 2022

8/10 Good

Juddson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Billy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, friendly. The rooms were nice and the breakfasts were excellent. Very fresh and loads of choice.
Stayed 3 nights in Jun 2022
Response from Mattias on 5 Jul 2022
Thank you Billy! Great review, Please come back soon.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022