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"Loved this place! Super clean and a great location and very reasonably priced!"

"Bad breakfast. This place is more like college dorm."

"Very Clean"

"The valet parking is an additional $60.00"

"I haven’t been to the Charles since before. I loved the Lobby update!"

"The place is a bit worn out, hallways need a good cleaning and my room on the third floor as well as the entire place smelled like cooked bacon. The ventilation is not good especially that the restaurant is in the middle of the hotel"

"Very disappointed in this Hyatt hotel. The place was falling apart from the elevators to the room furnishings. The furniture was old and beat up. The room had a musty odor that hit us as soon as we opened the door. My husband sat on the couch and threw his back out. We could not stay, and were unable to attend the show that we paid 180.00 for our tickets and the reason we stayed in Medford. The hotel is in such disrepair that it should be closed for renovations. I spoke to the manager and she happily refunded the cost of our hotel stay. "

"This was our first stay there and our kids had a blast which is the most important but "

"DREADFUL !. Absolutely freezing room , electric drill going upstairs for hours , dark dingy rooms with no view. Room was so cold I had to wear a coat in bed hat and gloves. Never again, worst girl experience of my life "