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"Staff was not as friendly as other casino hotels we've stayed in. Every request/question seemed to be a chore. When attending an event, consider booking the extra fee for a room in the North Tower. It's directly next to showroom, shopping, and casino and doesn't require getting car out. In our opinion, worth the price."

"Increíble ese lugar se siente una paz y la limpieza fue lo mejor"

"The waterpark itself was clean, and wasn't crowded when we were there (5/2/26) and quite managable compared to some larger competition (Kalahari). Both days we were there the hot tub was FREEZING, really uncomfortably cold. The hotel was fine, there was enough to eat and drink in a pinch but I would highly recommend dining off-site. The variety was lacking, but the staffing was problematic. Service was painfully slow, and I waited 25 minutes in line for a plain black cup of coffee because there was one person on the register and one making drinks. Unacceptable on a Sunday morning. The rooms definitely needed updating, the mattresses were extremely uncomfortable, and I had to request a coffee maker for the room which is a basic staple. I paid $289 through Expedia for the least expensive double queen room. I will not be returning."

"N/A"

"The room was clean and the bedsheets were soft — that's about where the positives end. The "desk" is paired with a short conference-room chair that makes it useless as a workstation. The "kitchen" has a stove and microwave but zero supplies — no cups, dishes, silverware, paper towels, or dish rags. You literally cannot cook or eat without bringing everything yourself. No coffee maker, no water kettle, no coffee or tea provided. Bathroom was equally bare: no hand towels, no shampoo, no toilet seat cover, and only one tiny bar of soap. The washcloths were black and visibly dirty. Water pressure in the shower was weak. Wi-Fi was so slow it couldn't load a short Instagram video. I burned through my personal data just to check email and browse the web. There's also nowhere to put luggage — no rack, no bench, no shelf. Your options are the stovetop or the bed. For the price, this felt like paying for amenities that simply aren't there."

"Clean, friendly staff,"

"Most aspects of our room and the property were fine. However, we were unpleasantly surprised by the absence of a comfort-height toilet, which we have come to expect. Also, I slept on the side of the bed by the wall and found the space available to me beside the bed cramped. In contrast, there was plenty of extra space around the bedside table on the other side of the bed."

"Hotel was very clean and staff very friendly! "

"Me encantó"