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RSL Cold & Hot Springs Resort Suao

4.0 star property
Guests can indulge in rejuvenating spa treatments or lounge by two inviting pools with comfortable sun loungers for ultimate relaxation

Choose dates to view prices

RSL Cold & Hot Springs Resort Suao is a perfect family getaway with three restaurants and a peaceful garden. Enjoy spa facials and massages, while kids have fun at the playground and arcade. Free WiFi, indoor/outdoor pools, and on-site hot springs ensure relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €194
includes taxes & fees
25 May - 26 May
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About this property

RSL Cold & Hot Springs Resort Suao

  • Upscale family-friendly resort near Suao Cold Springs
  • Located close to Nanfang Ao Fishing Port, RSL Cold & Hot Springs Resort Suao provides shopping on-site, a bar and a gym. Indulge in a body scrub, a body treatment and a massage at the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a business centre and a steam room.
  • Other perks include:
    • An indoor pool and an outdoor pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), free train station pick-up and free bike hire
    • An electric car charging station, express check-out and ATM/banking services
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 152 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with spring water baths and rainfall showers
    • 45-inch HDTVs with cable channels
    • Wardrobes/cupboards, fridges and baby baths

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  • Parking included
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool will be available 07:00~22:00 everyday from April to October and 08:00~22:00 everyday from November to March.
Due to cleaning, this property's pool will close at 12:00-15:00 everyday.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately TWD 660 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 24365486

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is recommended for transport to and from this property
Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does RSL Cold & Hot Springs Resort Suao have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at RSL Cold & Hot Springs Resort Suao?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at RSL Cold & Hot Springs Resort Suao on 25 May 2026 start from €194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is RSL Cold & Hot Springs Resort Suao pet-friendly?

Yes, this property allows pets (limit 2 total).

How much is parking at RSL Cold & Hot Springs Resort Suao?

Self-parking is free at this property.

What time is check-in at RSL Cold & Hot Springs Resort Suao?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at RSL Cold & Hot Springs Resort Suao?

Checkout is at 11:00 AM.

Where is RSL Cold & Hot Springs Resort Suao located?

This family-friendly Suao resort is located in the entertainment district, within 2 mi (3 km) of Suao Cold Springs and Nanfang Ao Fishing Port. National Center for Traditional Arts and Luodong Night Market are also within 9 mi (15 km). Suao Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

7.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 244 out of 408 reviews
Rating 8 - Good. 122 out of 408 reviews
Rating 6 - Okay. 25 out of 408 reviews
Rating 4 - Poor. 6 out of 408 reviews
Rating 2 - Terrible. 11 out of 408 reviews

Reviews

Verified

8/10 Good

rebecca

Liked: Cleanliness, amenities, property conditions & facilities
room is clean, the ground is very big with multiple pools.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staffs are all very nice.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

TA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Kind staffs, excellentservice.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Qiwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, well maintained facility, great staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort and the staff was very friendly and helpful! Definitely recommend!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

An absolutely stunning resort. The food was amazing and the staff were incredible. We lined the cold and hot springs and the variety of pools for use.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

I WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was quite nice when we stay one night. We were enjoying the spa & hot spring. You might have to go on the top roof to use the hot spring without clothes
Stayed 1 night in May 2025
Verified

10/10 Excellent

Shin Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good service
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with beautiful clean facilities. We especially enjoyed the hot and cold plunges available in every room. The center of the hotel has cold and hot springs all around so moving from pool to pool was very fun and nourishing. Only drawback was that the dining options were pretty limited. They cater primarily to local tastes but staff and chef were very accommodating. Would definitely recommend.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room private natural hotspring is fantastic! Tatami style room is awesome too. Overall a nice resort. Comfortable room experience. Disappointed that even bathrobe need to be rented tho. Also the breakfast food is just "average", nothing to write home about, just a "meh".
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This may be the nicest place I’ve stayed at. My partner and I came with my parents. We hired a car to take us there from Taipei, but train would have been very convenient as well. I would say this place is primarily a cold spring with two hot spring options. The Suao area is known for cold springs so really great for the hot summers. Our room had two private bathing tubs, one for hot spring and the other cold or however you’d like it since you fill your own tub. We went in early May during the weekday and there were two other groups checked in. It felt like we had the whole place to ourselves. We only saw the other groups during breakfast. Breakfast was included and was delicious. Great variety and you will not leave hungry.
Stayed 1 night in May 2025
Verified

8/10 Good

CHENG WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, but worth the price?

The place was beautiful, clean, the staff extremely friendly and professional. Definitely on the high end side. There is a convenience store about a block away. Pros: Service was excellent Staff super friendly and helpful Hotel facilities are very well maintained Rooms were clean Restaurant food was pretty good At breakfast you can eat as much as you want, you just have to ask for it. The hotel premises have a very romantic and private atmosphere. Cons: Personally the biggest con was the bed. It was on the harder side so me and my boyfriend barely got any sleep and were sore the next morning. Room was small for the price. Amenities not provided (toothbrush, comb, etc) but available at then gift shop The breakfast is served as sets only instead of buffet. However, you can eat as much as you want and ask for different sets. Restaurant is packed at breakfast time, so need to wait in line.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Chih Cheng

Disliked: Cleanliness, staff & service, amenities
bad breakfast,bad smell
Stayed 1 night in Jan 2026
Verified

8/10 Good

Yoren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and very well organized! The room was very nice with the hot and cold spring bath in the room! Had all amenities you need. The bed was very comfortable and AC worked well. Plus the rooftop hot and cold spring bath were amazing and unbeatable view of Su Ao. The staff were also very helpful, courteous, and polite. I was in town for work and my stay was dependent on the work, and the resident manager Lawrence was very accommodating and he also helped break the language barrier as his English was impeccable! Also like to thank Peter in the restaurant side for also being able to help translate and was very polite and professional. Thank you so much RSL hotel for a great , yet short, stay. I will be back and will also highly recommend this hotel to others if you are in the area.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Yi Hao

Liked: Cleanliness, staff & service, amenities
一切都很舒服
Stayed 2 nights in Feb 2026
Verified

8/10 Good

SHU FANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房價有點貴
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yinchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境非常好，泳池跟水療都讓我們玩得很愉快。如果水療池有提供溫泉就更棒了!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Chiou Fu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒服放鬆的好地方

公共空間居然有小時候玩的任天堂紅白機，太懷念了～工作人員的服務都很好，雖然飯店有年紀了，但整體保養得還不錯，暑假平日去人不多，游泳池和溫泉與水療的空間用起來很舒服～～如果有機會還會再拜訪～～
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CHENGYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美好放鬆的假期

櫃檯詳細解說，飯店設施完善，早餐是點餐的方式上餐的，不用擔心吃不飽因為都可以續點，中庭水療、景觀池、游泳池、12F還有付費裸湯可以用，不過房間也有冷泉、溫泉，這次旅程滿滿的放鬆充電感，下次還會回來試試SPA按摩。 附近也有許多景點南方澳漁港可以吃海鮮、或到豆腐岬海灣 都是停車很方便的景點。 這次和家人同行 一間日式、一間洋式 環境整潔良好。 我覺得有一個小小地方可以改進，飯店有提供洗衣設施，但沒有瓦斯乾衣機，只有洗脫烘會花較久的時間，希望飯店能考慮設置乾衣機。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

CHUNPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親子遊玩好地方，玩水泡水設施眾多種類，房間沒有很大但有很大的雙浴池非常優秀，vip有免費高樓裸湯spa體驗，還不錯可以遠看蘇澳美景，早餐單點吃到飽，還可以！工作人員態度都非常好。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

shin ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

適合親子一起玩

喜歡玩水泡湯的話非常適合。 早餐很好吃。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Peirong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
游泳池比覺髒
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

piling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很悠閒 很棒！
Stayed 1 night in Jun 2025
Verified

8/10 Good

Mon Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很喜歡休閒的泳池氛圍 …輕鬆愜意 但是硬體有點過時 例如沒有最新的usb插頭 其他都大致滿意
Stayed 1 night in May 2025