Houston Hotel Guide - Sugar Land Ice and Sports Center hotels in Houston, United States of America.

"Upon checking in, I waited 15 minutes for someone to return to the desk once checked in location of the room wasn’t explained so I had to come back to the front to find the correct location of the room. We left to grab something to eat when we return to use the toilet it was clogged when I went to the front to alert them of this. They stated there was nothing that they can do because maintenance was gone and it will be the morning however, the next morning no one came to check on us. I checked out at checkout time and was told that I would be refunded for my additional day however, Expedia said that they have not been able to contact anyone at the front which I’m not surprised, and therefore I cannot get my refund for the extra day I did not stay the communication at this property sucks the late night person customer service sucks the morning personnel did try to help however, I was informed I will be refunded my extra day and I have yet to receive that because Expedia has not been able to speak with anyone"

"Great place "

"Parking felt very unsafe"

"Clean room, good staff"

"Great staff and very clean hotel."

"Beds were very uncomfortable."

"This was a all around enjoyable stay "

"Hotel is very clean and bed was nice, as well as the staff. "

"1st room had blood splats everywhere, second room had make up all over the walls bathroom had no hot water. It was miserable didnt stay my entire stay due to the conditions of the room"