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Istana Petani Hotel

3.0 star property
Travelers feel right at home with attentive service and excellent dining at this welcoming hotel where comfort meets convenience

Choose dates to view prices

Istana Petani Hotel offers warm hospitality and modern amenities. Guests enjoy the on-site restaurant and free in-room WiFi. The 24-hour front desk ensures assistance anytime, and luggage storage adds convenience for early arrivals or late departures.

Reviews

2.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Room service
  • Housekeeping
  • 24/7 front desk
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About this property

Istana Petani Hotel

  • Property highlights
  • Istana Petani Hotel provides a restaurant and more. Guests can connect to free in-room WiFi.
  • Other perks include:
  • A 24-hour front desk and luggage storage
  • Room features
  • All guest rooms at Istana Petani Hotel have comforts, such as 24-hour room service, as well as amenities, such as free WiFi and free bottled water.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with satellite channels
    • Electric kettles, daily housekeeping and desks

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Policies

Check-in

Check-in time starts at 1 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Istana Petani Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Istana Petani Hotel?

Check-in begins at 1 PM.

What time is check-out at Istana Petani Hotel?

Checkout is at noon.

Where is Istana Petani Hotel located?

Situated in Sukapura, this hotel is 6.3 mi (10.2 km) from Putus Square and within 20 miles (32 km) of Bayuangga Probolinggo Stadium and Museum Probolinggo. Probolinggo Square and Mount Bromo are also within 25 miles (40 km).

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Reviews

Reviews

2.8

4.0

Cleanliness

6.0

Location

4.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

Reviews

Verified

2/10 Terrible

Klaus

Disliked: Staff & service

Achtung! Vorabzahlung keine Garantie auf Reservier

Obwohl vorab bezahlt und mein Name an der Rezeption gelistet war, wurde das Zimmer an Andere vergeben. Unfreundliche Betreiber, die noch dazu versuchten die Schuld von sich zu weisen. Fazit: Finger weg von dem Laden!
Stayed 1 night in Aug 2017
Verified

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They did not reserve the room!!!!!!!!

I reserved the room 2 days before my arrival, everything was confirmed but when I arrived to the hotel around 8:30 pm) no rooms were available. The proposal of the staff was to sleep on 2 matresses on the floor in a room called "HALL" near the reception ( in this room there were 6/7 matresses on the floor): probably this room was for the staff or for the drivers of the jeep that bring turists on the Monte Bromo trip early in the morning. Terrible experience.
Stayed 1 night in Aug 2017
Verified

4/10 Poor

Roy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel for Bromo - disappointing

We arrived to find that we were not expected even though we had booked and paid in full via Expedia before leaving England. The man on reception was very apologetic and tried to contact his 'boss' but to no avail. Eventually he put us in a 'Villa', 'Cottage Room'. This was supposedly better than our Superior Room and it was certainly listed as more expensive. It smelled badly of damp. It was dirty. We had to move into another Villa room next day as the place was fully booked. The second room was slightly better but the sheets had obviously not been changed so we had to get them to bring clean ones. All in all a very poor experience. The exception was the very nice man on reception who did his very best.
Stayed 2 nights in Jul 2017