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"The hotel is conveniently located in the Kuala Namu Meda airport. Room was nice, breakfast was nice."

"Clean room, good staff "

"Air conditioning not satisfactory, room not serviced and had to ask for servicing. Staff are very nice. The pool is dirty and needs upgrading as does the entire hotel, very run down. I’m sure it was classy when first built but those days are in the distant past. Central location. Television not working properly. No SMART TV. Bidet broken and non existent, toilet seat broken."

"Convenient location, great rooms, excellent breakfast, very good amenities."

"Little ants in the room, and one dirty towel, but the staff is very kind, clean and have high standards. Highly recommend this place."

"Yes very good"

"Agus at front desk was superb. He made my check in so smooth, and upgraded my room. Agus checked in many times to ensure my stay was comfortable. Also Agus arranged a breakfast box for me which came as a surprise. I have stayed at the same hotel for some times, this time was made so special by Agus, I was so thankful and appreciative. Thanks Agus"

"Friendly and helpful staff."

"Great room service and very wonderful staff"