Standard Room, 2 Queen Beds
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Reviews of Summers Inn

2 out of 5
Summers Inn
38 Motel Dr, Summersville, WV

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 82 reviews" "
Rating 8 - Good. 30 out of 82 reviews" "
Rating 6 - Okay. 16 out of 82 reviews" "
Rating 4 - Poor. 10 out of 82 reviews" "
Rating 2 - Terrible. 7 out of 82 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valorie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, I felt the comfort the moment I entered the room. The staff was the most friendly and accomadating that I have ever met. SUMMERS INN IS ON MY SPEED DIAL WHENEVER I NEED A PLACE TO STAY IN SUMMERSVILLE, W.VA! I PRAY GOD'S BLESSING ON THIS HOTEL!
Stayed 1 night in Aug 2022
Response from Peggy on 26 Aug 2022
Thank you Valorie. Come back anytime. The door is always open.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Peggy on 31 Jul 2022
Thank You, Come back any time.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place
Quiet older place with friendly folks. It was so relaxing, I stayed an extra night!
Stayed 1 night in Jun 2022
Response from Peggy on 23 Jun 2022
Thank you Tom. Come back anytime. Be careful and stay safe in your travels.

6/10 Okay

David

Liked: Staff & service
Nothing fancy
Floor felt dirty. TV didn’t work. WiFi was spotty
Stayed 1 night in Mar 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Checkin was good, the staff was friendly. The room was warm, wintertime heater worked good. However, the place smelled moldy and the floors are nothing more than thin plywood or OSB. You can hear everyone when they walk through the rooms-units! Also, there was snow EVERYWHERE! Had to walk through snow from the car to the room and walk back out into the snow on the way out! There was one unit-building where the snow was cleared from the parking area but, the building I was in and one other: ABSOLUTELY ZIP for snow removal!
Stayed 1 night in Feb 2022

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Jan 2022

6/10 Okay

Timothy

Liked: Staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

John A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. It was very quiet and very pleasant. The rain was very clean
Stayed 1 night in Nov 2021

10/10 Excellent

John A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very peaceful and quiet. Will definitely stay again
Stayed 1 night in Oct 2021

8/10 Good

Rita

Liked: Cleanliness, staff & service
The service was exceptional, the amenities were OK, everything is very basic. I didn’t have anything negative for experience. It was just OK. I would stay here again the cost is very reasonable.
Stayed 1 night in Oct 2021

6/10 Okay

Mary A

Liked: Staff & service
Disliked: Property conditions & facilities
Like there was a refrigerator and microwave in the room. Had issues with the volume control on the TV remote. The bathroom - I have no words for how old the tub/shower was with old vinyl stick ons on the floor. No coffee maker in the room and no coffee available on premises. However, the owner seemed like a pleasant lady.
Stayed 1 night in Oct 2021

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its quiet and just outside of the high traffic . Close to all restaurants, shopping , parks
Stayed 3 nights in Sep 2021
Response from Peggy on 28 Sept 2021
Thank you, Roy. Y'all come back anytime.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet away from the city but close and convenient to all stores , restaurant and park. large room , and affordable
Stayed 3 nights in Jul 2021

4/10 Poor

Felicity

Stayed 1 night in Jul 2021

10/10 Excellent

marcie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not modernized, but clean and friendly staff.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is very run down.
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Questionable "Good" rating
While I'm not trying to throw anyone under the bus during these difficult times, I am disappointed in the 7/10 rating that we based this stay on. Had I not been using my phone at night in the car to book this, I would have seen the actual 2 star rating further into the listing. It was my intention to give a stand alone property our business, instead of going with a chain. The lady at the desk was extremely nice and had even turned the heat on ahead of time for us. That is where the positives end. From the musty smell...and whatever was used to mask it...to the curtains that didn't cover the entire window...to the general disrepair of the room...this was not the comfortable stay we thought it would be. Fortunately, we were only there for the night, and left as soon as we woke up. For just a few dollars more, we could have stayed with one of several chains in the area.
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never using that hotel
I was treated like a criminal, no microwave in room, i believe i was charged twice for same room, once on your site and then at hotel who wanted credit card again for incidentals. Pubic hair in shower and sink while other booking i got regular size fridge, microwave and great customer service, larger room for less and mixed up bill with someone else.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Out dated but everything worked. Staff was nice. Beds were ok comfortable. Cold A/C and hot water.
Stayed 1 night in Jun 2020

2/10 Terrible

Joely

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting.
I booked this room while driving back from Florida based on reviews and pictures on the site. COMPLETELY deceiving. We arrived at 12:30 am and were stuck in a building away from the main building. There was broken equipment outside of the room and inside it was rundown and completely dilapidated and disgusting. The floor had soft spots and sagged. It was not a room that was fit for anyone to stay in. We had driven for 16 hours so despite the urge to leave and eat the money we paid we stayed and propped a chair against the door. Why Hotels.com would even allow this property on their site is beyond me. I’m all about supporting small business but I’ll be second guessing myself from now on.
Something splattered on the side.
Duct tape
Holes in the floor.
Stayed 1 night in Jul 2020

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Could not have asked for a friendlier staff or better treatment. The only down side was that the bed was not comfortable.
Stayed 2 nights in May 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Cute and quiet place. Room was very very outdated and in need of repairs. Beds were clean a d had new sheets though. Good, comfortable beds. Could use just a little bit of extra cleaning and some repairs. Would stay again though.
Stayed 1 night in Jun 2020

8/10 Good

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bday visit
Stayed 2 nights in May 2020

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Heather, Sundridge, ON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building. Needs major updates. Host very helpful.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet motel just off busy interstate.
Nice motel set back from the busy highways. Spacious room with full-size fridge and microwave. Nice flatscreen tv. Receptionist warm and helpful. Huge king bed , very comfy. Great little hideaway.
Stayed 1 night in Jan 2020
Response from Peggy on 31 Jan 2020
Thank you. Hope you have a wonderful trip. Come again.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was extremely sweet! Only issue is our door wouldn’t deadbolt but did shut and lock. Was pleasantly surprised by how nice our room was.
Stayed 1 night in Dec 2019

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly. The place is a little out dated but very comfortable for the price.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Clean and comfortable, the staff was very friendly.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the large room, had a full size fridge, microwave, table and chairs, great cable TV, comfortable king bed and it was very quiet there. While it did have free wifi, it was spotty and kept cutting out.
Stayed 1 night in Nov 2019

8/10 Good

Brenda, Fort Payne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Owner was particularly helpful in fulfilling my needs.
Stayed 1 night in Nov 2019

8/10 Good

Terry, Penetanguishene , Ontario Canada

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Staff. Very friendly professional service. Small property with better service than some of the larger chains.
Stayed 1 night in Oct 2019

10/10 Excellent

Nikki, Maiden, nc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, good location. Close to everything even though its in the middle of nowhere. Very clean and decorated nicely, plenty of room and parking. Will stay here again
Stayed 2 nights in Oct 2019

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy,with kitchen
Stayed 1 night in Oct 2019
Response from Peg on 28 Oct 2019
Thank you. Come see us any time.

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and reasonable place to stay. Lady running the place was a delight!!
Stayed 1 night in Oct 2019
Response from Peg on 23 Oct 2019
Thank you. Hope to see you soon.

8/10 Good

Steve, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet. One of the light poles had been hit a few days earlier, so the lighting on the road to the room was dark.
Stayed 1 night in Sep 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from Peg on 19 Sept 2019
Thank you. Come back.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Satisfied
Was nice and peaceful, I would recommend staying, will stay again next time
Stayed 2 nights in Sep 2019
Response from Peggy on 14 Sept 2019
Thank you, Lori. Come see us again.

2/10 Terrible

Michael

Liked: Staff & service
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Peggy was very friendly. Room was clean. Had a musky smell. A dehumidifier is needed
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Gemma

Liked: Cleanliness, staff & service, room comfort
Summers Inn
It's an older motel, but the sheets were crisp and clean and the bed comfortable. The lady at the front desk was so sweet and kind. Couldn't get Wifi to work though.
Stayed 1 night in Jul 2019
Response from Peg on 1 Aug 2019
Thank you. Safe travels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
What you expect for 45.00 but was clean and quiet. Outside appearance is rough. Would stay here again.
Stayed 1 night in Jul 2019
Response from Peg on 1 Aug 2019
Thank you. Safe travels.

4/10 Poor

Lawrence

Disliked: Property conditions & facilities
Motel and worse
It’s a motel. The room was renovated making it clean. Not all lights worked. It wasn’t the bulbs it was the outlets. The paint still smelled fresh. Outside the room it looked like a dump. Literally garbage Wood and things. The place looked like a country mess. No ice was available. The outside of our room door was carpeted, actual rug on it.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jul 2019
Response from Peg on 1 Aug 2019
Thank you. Come back again.

8/10 Good

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Peg on 1 Aug 2019
Thank you. Come see us again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Bed was good. Very good nite sleep. Apt was being renovated and should be nice when completed. Met our travel needs.
Stayed 1 night in Jul 2019
Response from Peg on 1 Aug 2019
Thank you.