The Sunderland Hotel, near Arnsberg Forest Nature Park, is perfect for cycling enthusiasts. Guests can relax on the terrace or visit the onsite spa for aromatherapy and facials. Amenities include free self parking, luggage storage, and high-speed WiFi throughout.
A terrace, a hair salon and laundry facilities are just a few of the amenities provided at Sunderland Hotel. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage, a body treatment or a body scrub at the on-site spa. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
Additional perks include:
Free self-parking
Buffet breakfast (surcharge), bike hire and babysitting (surcharge)
ATM/banking services, a front desk safe and laundry services
Room features
All 54 individually decorated rooms offer perks such as pillow menus and laptop-friendly workspaces, as well as amenities such as free WiFi and separate sitting areas.
More conveniences in all rooms include:
Bathrooms with baths or showers and hairdryers
40-inch flat-screen TVs with cable channels
Wardrobes/cupboards, separate sitting areas and heating
Awards and affiliations
Eco-certified property
This property participates in GreenSign Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
A bar/lounge
A restaurant
Things to do
Bicycle rentals
Full-service spa
Sauna
Ski storage
Steam room
Family friendly
Babysitting (surcharge)
Laundry facilities
Soundproofed rooms
Conveniences
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping on request
Tour and ticket assistance
Business services
5 meeting rooms
Conference centre
Outdoors
Terrace
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Facials
Massage
Sauna
Spa open daily
Steam room
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
4 floors
Banquet hall
Built in 1995
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillow menu
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with cable/satellite channels
Food and drink
Limited room service
More
Desk
Heating
Individual decor
Iron/ironing board on request
Laptop workspace
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open Monday - Saturday (6:30 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 27 January 2026 to 24 January 2028 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 1 January to 16 January:
Dining venue
The following facilities are closed on Monday and Sunday:
Restaurant
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.00 per night.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 22 per person
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 40.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Is Sunderland Hotel pet-friendly?
Yes, this property allows dogs (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Sunderland Hotel?
Self-parking is free at this property.
What time is check-in at Sunderland Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Sunderland Hotel?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Sunderland Hotel located?
This spa hotel is situated in the city centre.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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9.0
Cleanliness
8.0
Location
8.8
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 41 out of 102 reviews
10 - Excellent
41
Rating 8 - Good. 49 out of 102 reviews
8 - Good
49
Rating 6 - Okay. 11 out of 102 reviews
6 - Okay
11
Rating 4 - Poor. 1 out of 102 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 102 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
Robert
27 Aug 2025
Bed not very comfortable, food not hot ie fryed eggs,a bit dark ciuld not see the tea beverages on offer.otger tgan that ok .
Die Übernachtung im Hotel war gut. Zimmer, Service, gab es nichts zu beanstanden
Frühstück kann ich nichts dazu sagen, habe ich nicht in Anspruch genommen
Es war mit Kleinkind eine absolut runde Sache: Kinderbett und Windeleimer wurden gestellt, die Zimmerreinigung auf Anfrage war vollkommen unkompliziert. Sonderwünsche (zusätzlicher Topper, um weicher zu schlafen) und kleinere Defekte, die man monierte (Belüftung im Bad fiel aus, Wasserhahn war undicht) wurden umgehend erfüllt oder repariert. Die Vielfalt des Frühstücksbuffets war absolut großartig, das Restaurant war sehr entgegenkommend (Penne für das Kleinkind) und überall hatte man den Eindruck, die Mitarbeitenden haben Lust auf ihre Tätigkeit. Ansonsten blieb auch mit dem Spa-Bereich kein Wunsch offen.
Einzige minimale Kritikpunkte:
Das kostenlose Wlan war nicht so richtig stabil.
Sundern als Stadt ist nicht so richtig interessant (bis auf das großartige, versteckte Heimatmuseum in der alten Kornbrennerei), sondern ist ein guter Ausgangspunkt für Ausflüge in die nähere Umgebung.
Wir kommen auf jeden Fall gern wieder.
Schön und gepflegt, freundlich, einzig die Check-in-Frage stellte sich (bei späterer Ankunft) als etwas umständlich heraus - Tipp: bei der Hotline länger warten, bis alles angesagt ist, erst dann funktioniert die Tonwahl im System. Ansonsten super Hotel, guter Preis und scheinbar auch ein sehr gutes Wellnessangebot (leider nicht genutzt).
Har været på hotellet flere gange og kommer tilbage. Nem adgang og egen gratis parkering. Desværre har deres restaurant lukket om mandagen. Ellers sød og venlig betjening
Für einen Kurztrip ohne langen Flug nach Afrika in die Savanne des Hochsauerlands ist das Sunderland Hotel ein geeigneter Ausgangspunkt für schöne Ausflüge in der Gegend. Der Wellness-Bereich über den Dächern Sunderns ist besonders bei sternklarer Nacht sehr zu empfehlen.
Sehr schönes Hotel mit tollem Ambiente. Zuvorkommendes und freundliches Personal. Die gesamte Anlage macht einen sauberen und akkuraten Eindruck. Das Buffet war hervorragend.
Andrea
Stayed 1 night in Jul 2021
Verified
6/10 Okay
Birgit
1 Sept 2020
Liked: Cleanliness, staff & service
Voor een 4 sterren hotel verwacht ik meer. Ochtendbuffet is redelijk voor corona-tijd. Zondags was het restaurant dicht en op maandag was er een buffet met nauwelijks keuze en zag er niet smakelijk uit.
Alles super gute .das Essen hervorragend das Personal sehr freundlich die Zimmer sauber wirgemütlich und großzügig wir waren sehr zufrieden und würden immer wieder gerne dieses Hotel buchen
Katharina
Stayed 1 night in Dec 2019
Verified
4/10 Poor
Verified traveller
3 Dec 2019
Liked: Cleanliness
Het hielt allemaal niet over zullen we maar zeggen. Laten we mild zijn.
+ Reichhaltiges/Vitales Frühstück
+ Nettes Personal
- keine Minibar auf den Standard Zimmern
- Ausstattung schon etwas in die Jahre gekommen
- trotz geschlossener Fenster war die Straße laut zu hören
Stefan
Stayed 2 nights in Nov 2019
Verified
8/10 Good
Verified traveller
14 Oct 2019
Liked: Cleanliness, staff & service, amenities
De kamer was wat gedateerd, maar wel ruim en schoon. Ontbijtbuffet uitgebreid en goed verzorgd. Prima hotel om een of twee dagen te verblijven.
Nettes Hotel mit einem Hauch Afrika in der Einrichtung, nettes, zuvorkommendes Personal und ein sehr ordentlicher Zimmerservice. Das includierte Frühstück bietet eine riesige Auswahl und lässt keine Wünsche offen.
Leider fällt der Wellnessbereich etwas zu klein aus und schliesst am Wochenende schon eine Stunde früher als in der hauseigenen Infomappe angegeben - ärgerlich, da wir unseren Tagesablauf extra so geplant hatten, dass wir abends noch eine Stunde in die Sauna können...
Insgesamt gut.