HI Hotels Imperial Resort – All Inclusive

Photo gallery for HI Hotels Imperial Resort – All Inclusive

Primary image
Private beach nearby, sun-loungers, beach umbrellas
Private beach nearby, sun-loungers, beach umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Overview of HI Hotels Imperial Resort – All Inclusive

HI Hotels Imperial Resort – All Inclusive

4.0 star property

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Sunny Beach, Sunny Beach, 8230

Explore the area

  • Popular LocationNessebar Stadium4 min walk
  • Popular LocationSunny Beach South6 min walk
  • Popular LocationSunny Beach13 min walk
  • AirportBourgas (BOJ)20 min drive

Choose dates to view prices

About this area

Sunny Beach

Located in Sunny Beach, HI Hotels Imperial Resort – All Inclusive is in the historical district and near a private beach. Church of Saint Sophia and Nessebar Ethnographic Museum are cultural highlights, and some of the area's landmarks include Church of Saint John the Baptist and Church of Saint Paraskevi. Travelling with kids? Consider Luna Park and Action Aquapark. Looking to get your feet wet? Scuba diving, waterskiing and parasailing adventures can be found near the property.

What's nearby

  • Nessebar Stadium - 4 min walk
  • Sunny Beach South - 6 min walk
  • Sunny Beach - 13 min walk
  • Archaeological Museum - 7 min drive
  • Nessebar South Beach - 7 min drive

Getting around

  • Burgas Station - 32 min drive
  • Bourgas (BOJ) - 20 min drive

About this property

HI Hotels Imperial Resort – All Inclusive

Hotel with private beach and full-service spa
Spend the day relaxing on HI Hotels Imperial Resort – All Inclusive's private sand beach or pampering yourself at the hotel's full-service spa.
HI Hotels Imperial Resort – All Inclusive offers 496 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. 32-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ALEXANDER. Services include massages and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

All-inclusive room rates at HI Hotels Imperial Resort – All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages spoken

Bulgarian, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (BGN 15 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Casablanca
  • Alexandria
  • Grill house John Smith

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

More

  • Designated smoking areas
  • Renovated entire property – April 2017
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: BGN 15 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Imperial-All inclusive Sunny Beach
Hotel Imperial-All inclusive
Imperial-All inclusive Sunny Beach
Imperial-All inclusive
Club Calimera Imperial Resort All inclusive Sunny Beach
Club Calimera Imperial Resort All inclusive
Club Calimera Imperial All inclusive Sunny Beach
Club Calimera Imperial All inclusive
Hotel Imperial Resort All inclusive
Imperial Resort inclusive
Hi Hotels Imperial – Inclusive
Club Calimera Imperial Resort All inclusive
HI Hotels Imperial Resort – All Inclusive Hotel
HI Hotels Imperial Resort – All Inclusive Sunny Beach
HI Hotels Imperial Resort – All Inclusive Hotel Sunny Beach

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 36 out of 86 reviews
5 - Excellent 42%
Rating 4 - Good. 22 out of 86 reviews
4 - Good 26%
Rating 3 - Okay. 20 out of 86 reviews
3 - Okay 23%
Rating 2 - Poor. 4 out of 86 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 86 reviews
1 - Terrible 5%

4.0/5

Cleanliness

3.8/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice right in between main strip sunny beach and old Nesebar. I will definitely be returning.
Stayed 7 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viešbutis patiko, švaru, skanus maistas, labai geras kambarių tvarkymas (10 balų mergaitėms, kurios tvarkė1403 kambarį), gražus vaizdas pro langą. Reikėtų labai pasistengti moterytėms tvarkančioms gultus prie baseino ir mergaitėms, valančioms stalus.
Stayed 7 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

2/5 Poor

Travelled with group
Disliked: Amenities, property conditions & facilities
The air conditioner did not work and they did exchange rooms. They said there’s nothing they can do.
Stayed 2 nights in Jul 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Mixed feelings
This was a long overdue trip to Bulgaria, where I lived for many years and was sort of visiting my past. This venue looked nice and reasonable when I booked, but wasn’t really worth the money I paid for. They have a lot of structural issues such as the AC not working properly or the toilet leaking. There were a few bright spots: Bobby, the bar tender was exceptional, he was personable, kind and very efficient. He could serve 4-5 people in a jiffy, while being really nice. Bulgaria is known for its hospitality. Which unfortunately wasn’t very evident this time, some people explained that people were frustrated due to Covid etc., which is why people like Bobby stand out. They understand that people are there on a vacation and that they deserve your full attention and friendly attitude. The animation team, the brave young people are to be applauded. They may or may not be that funny, but they bring their best face forward and make people smile and relax, what more can you ask for? And then there is the lady in the outside snack bar (didn’t get her name, unfortunately), who is so attentive and kind. One of those people you just know they care.
Stayed 3 nights in Jun 2021

3/5 Okay

Travelled with group
Stayed 2 nights in Jul 2021

3/5 Okay

Liked: Cleanliness, room comfort
Stayed 1 night in May 2021

4/5 Good

Stayed 2 nights in Jul 2020

1/5 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy with hotels.com
The location was brilliant. The staff where very friendly, nothing was a problem , very welcoming, very helpful throughout had a great laugh with them . There English language with them was Very good. Allways greated with a smile. The rooms where brilliant, cleaned every day, kettle , extra towels etc no problems. The food was a problem. The same selection of salads on every day for lunch and dinner. The hot food was disgraceful. The standard of the hot food buffet was disgusting. The food was cold,constanly even the soup. presatation was rotten. Food not labeled properly, poor selection. There was a chef cooking eggs, hot food daily on the grill he was brilliant, my life line . Even the snack food daily outside food was cold Only the Alexander was open. No other restaurants open so had not choice, the pool side bar was closed. So I was missold a package by you - hotels .com
Location
Location
Location
This is what they call bacon ( rashers ) for breakfast. .......
Scrambled eggs are over cooked. This is a 7.30 am.
Stayed 7 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nioclai was lovely on reception he greeted me and made my stay I'm going again if they have me for 2 weeks
Stayed 7 nights in Sep 2019