Search Cottages in Sunrise

"Bars and restaurants in the hotel were closed . I was there 8 days and 7 nights . Was my birthday week and I was very disappointed. I did get 20 percent off my stay . I arrived on a Tuesday and was told bars/restaurants were shut down Saturday . They should have updated their website . "

"No pets that i know of and wifi was good"

"The check in was very quick. However, no information was offered to direct me to my room or parking. The room was definitely no frills, which I expected based on the price. The linens and towels were clean, but there were blue drip streaks in the tub that washed away as soon as the water came on. The toilet bowl had no water in it, which was strange and later caused plumbing issues. Maintenance never responded to our plumbing problem, even after 2 hours. Our door didn't close properly. It didn't catch unless given considerable force. We came back from being gone all day, and because of that issue, the maid service did not shut it correctly. I was able to just push the door open without a key. The bath fan did not work, so the bathroom stayed "drippy" after a shower for several hours, even with propping the doors open. Upon checking out, I got a "you're good to go". A little personality and appreciation for my business would have been appreciated, especially since we didn't make a fuss about the door being unlocked, and we just went and took a plunger off a cart and maintained the room ourselves "

"Arrived 1 hour after check-in. Room wasn't ready. But guess what we can upgrade you with similar room for$50 a night more. Same room, same amenities. Bend over. Reservations are reservations! They are a commitment! You failed!! Could be characterized as rip off! "

"The only detriment to the stay is the lack of a restaurant."

"Beautiful hotel, very clean. The pool was amazing, my kids loved it. Clean, not very busy and the drinks at the pool bar were 10/10. The only thing I would complain about is the bathrooms. Not as clean, needed some upgrades, bathtub and toilet looked as though it hadn’t been cleaned in a while. "

"Yes"

"Everything was excellent "

" Very very nice. Loved every aspect of our stay. The staff was very professional and kind. "