Standard Double or Twin Room, 1 Bedroom, Lake View | Living area

Reviews of Aquarius Kawana

4 out of 5
Aquarius Kawana
14 Bright Place, Birtinya, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 312 out of 517 reviews" "
Rating 8 - Good. 148 out of 517 reviews" "
Rating 6 - Okay. 40 out of 517 reviews" "
Rating 4 - Poor. 12 out of 517 reviews" "
Rating 2 - Terrible. 5 out of 517 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Liese, Victoria

Liked: Cleanliness, amenities, property conditions & facilities
They made it easy to stay extra nights to be close to family in the SCUH hospital.
Stayed 2 nights in Apr 2024

10/10 Excellent

Liese, Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Five minute walk to the hospital (SCUH) for visiting and amazing nature walks for calm respite. An affordable option to care for self and family.
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not much close by. Have to drive everywhere
Stayed 3 nights in Apr 2024

2/10 Terrible

Tracey

Liked: Cleanliness, property conditions & facilities
Extremely restricted body corporate rules that was not listed on information when booked. Information was was given only when we checked in. Very deceiving! Would not book there again
Stayed 3 nights in Mar 2024

6/10 Okay

Teinanga

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from AQ on 22 Mar 2024
Thank you for your feed back

10/10 Excellent

Tekendra

Liked: Cleanliness, property conditions & facilities
Great with the river view, swimming pool was great ! Very clean and great customer service at front desk.
Stayed 1 night in Mar 2024
Response from Aquarius Kawana on 9 Mar 2024
Hi Tekendra, Thank you for your wonderful review, we are glad to hear that you enjoyed your stay with us and appreciate your feedback. We hope to see you again soon!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a fab 2 night stay! The property was clean, staff were friendly and great communication enabling an out of hours check-in. Great value for money. 5🌟’s
Stayed 2 nights in Feb 2024
Response from Aquarius Kawana on 16 Feb 2024
Hi Daniel, Thank you for your wonderful review, we are glad that you enjoyed your stay with us and appreciate your feedback. We hope to see you again soon.

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great “home base” for everything local on the Sunshine Coast!
Stayed 11 nights in Jan 2024
Response from Bec on 4 Feb 2024
Hi Cheryl, thank you so much for your wonderful review. We hope to see you again.

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jan on 30 Jan 2024
Thank you so much for your review! Were so happy to hear that you enjoyed your stay.

8/10 Good

Keri

Liked: Cleanliness, property conditions & facilities
It was an easy check in, our room was beautifully clean. It’s was even ready early and they text to let us know which was amazing.
Stayed 1 night in Jan 2024
Response from AQ on 28 Jan 2024
Thank you so much for the great review. We hope to see you again..

8/10 Good

Alexandra

Travelled with partner
Liked: Property conditions & facilities
The staff were lovely and very helpful. Parking is very difficult to get in and out of and the rooms couldn’t been cleaner. They carpets and couches needs to be steam cleaned. Not many place to eat close by. Very limited.
Stayed 4 nights in Jan 2024
Response from Aquarius Kawana on 28 Jan 2024
Hi Alexandra, Thank you for your review, we are glad that you found our staff lovely and your room very clean. Thank you for your feedback re. lounges, we will have this addressed immediately.

10/10 Excellent

Orhan

Travelled with partner
Liked: Cleanliness, amenities
Beautiful view of the lake,clean and modern and reasonable
Stayed 7 nights in Jan 2024
Response from Aquarius Kawana on 26 Jan 2024
Hi Orhan, Thank you for your wonderful review, we are glad to hear that you enjoyed your stay with us and appreciate your feedback.

6/10 Okay

Abu

Liked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Aquarius Kawana on 16 Jan 2024
Thanks for your review, we appreciate your feedback!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from AQ on 10 Jan 2024
Thank you Michelle for the great feed back!

8/10 Good

FRANK

Stayed 2 nights in Jan 2024
Response from Aquarius Kawana on 16 Jan 2024
Thanks for your review, we appreciate your feedback!

8/10 Good

Rickson

Stayed 2 nights in Jan 2024
Response from AQ on 10 Jan 2024
Thank you for your feed back. We are happy that you enjoyed your stay.

6/10 Okay

Kathy

Travelled with partner
Liked: Amenities
We liked that we could go for a walk easily. great views looking over the houses towards the ocean.
Stayed 5 nights in Dec 2023
Response from AQ Kawana on 10 Jan 2024
Hi Kathy, Thank you for the review, we are glad to hear that you enjoyed your stay with us and appreciate your feedback. Kind regards, Aquarius Kawana

6/10 Okay

Kari

Disliked: Cleanliness
Views are great. Accessible to the small shopping centre nearby. Carpets need a good thorough clean. Apartment felt grimey. Outdoor setting was not comfortable and neither was the lounge.
Stayed 3 nights in Dec 2023
Response from AQ Kawana on 10 Jan 2024
Hi Kari, Thank you for the review, we appreciate your feedback. Kind regards, Aquarius Kawana

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities
The water pressure wasn’t so good and the hot water didn’t last long. Needs blockout blinds in bedrooms. The pool could do with a shade sail. The staff were great and friendly also so helpful
Stayed 3 nights in Dec 2023
Response from AQ Kawana on 10 Jan 2024
Hi Christopher, Thank you for the review, we appreciate your feedback. Kind regards, Aquarius Kawana

10/10 Excellent

Ms Yueheng

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aquarius Kawana on 29 Dec 2023
Hello, Thank you for your review, we appreciate your feedback and hope to see you again soon!

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Greeted with a smile at reception and the check-in was very easy. Room clean, microwave in the studio room and also plates cutlery which you don't get with a lot of studio apartments. Will definitely be staying at aquarius again.
Stayed 8 nights in Dec 2023
Response from Aquarius Kawana on 29 Dec 2023
Hi Richard, Thank you for your wonderful review, we are glad to hear that you enjoyed your stay with us and look forward to welcoming you again soon.

6/10 Okay

Robert

Liked: Amenities, property conditions & facilities
Good apartment size and location for hospital. Bedding had stains
Stayed 1 night in Dec 2023
Response from Aquarius Kawana on 29 Dec 2023
Hi Robert, Thanks for your review, we appreciate your feedback! We will be addressing your concerns regarding bedding.

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Aquarius Kawana on 29 Dec 2023
Hi Stuart, Thanks for your review, we appreciate your feedback!

10/10 Excellent

Isaac

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aquarius Kawana on 27 Dec 2023
Hi Isaac, Thank you for your review, we are glad to see that you enjoyed your stay with us!

10/10 Excellent

Geddes

Stayed 1 night in Nov 2023
Response from Aquarius Kawana on 27 Dec 2023
Hi Geddes, Thank you for your review, we are glad to see that you enjoyed your stay with us!

6/10 Okay

Jodie

Stayed 1 night in Dec 2023
Response from Aquarius Kawana on 27 Dec 2023
Hi Jodie, Thank you for your review, we appreciate your feedback.

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay a bit far away from dinning areas thats all
Stayed 1 night in Dec 2023
Response from Aquarius Kawana on 10 Dec 2023
Hello Warren, Thank you for your wonderful review, we appreciate your feedback and hope to see you again soon!

10/10 Excellent

Jannine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay close to the hospital
Stayed 2 nights in Dec 2023
Response from Aquarius Kawana on 6 Dec 2023
Hello Jannine,Thank you for your wonderful feedback, we are glad that you had a great stay with us.

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great few days. Lovely place to stay. Had the family to visits for swim and dinner. The pool are was enjoyed by all and the bar-b-que area was great. Hopefully we will be back.
Stayed 2 nights in Nov 2023
Response from Aquarius Kawana on 6 Dec 2023
Hello Lyn,Thank you for your wonderful feedback, we are glad that you had a great stay with us and enjoyed the pool/BBQ facilities. We hope to see you again in the future!

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from Aquarius Kawana on 1 Dec 2023
Hi Gary, thank you for a great review. We are happy you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Ashleigh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
King size beds in all rooms, plush mattress toppers creating ultimate comfort, ducted aircon which is a great addition to have to make the whole family comfortable, perfect view and spacious room all for a very affordable price! Only thing which was annoying was the hot water taking forever to come through the shower then after 30seconds to a minute it would turn cold again.
Stayed 1 night in Nov 2023
Response from Aquarius Kawana on 30 Nov 2023
Hi Ashleigh, Thank you for your wonderful review, we appreciate your feedback. We will take the hot water issue on board and seek to fix it. Hope to see you again soon!

10/10 Excellent

Kenneth, Bargara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was fantastic, and it was beautiful, very quiet.
Stayed 1 night in Nov 2023
Response from Aquarius Kawana on 22 Nov 2023
Hi Kenneth, Thank you so much for a great feedback, we appreciate it. We hope to you again soon.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed at Aquarius last year for the first time and we came back because everything was excellent!! The staff were so welcoming and the apartments are fantastic! We will stay again when we are on the Sunshine Coast.
Stayed 4 nights in Nov 2023
Response from Aquarius Kawana on 19 Nov 2023
Hello John, Thank you for your wonderful review, we are glad to hear that you had a great stay with us again and appreciate your feedback. Hope to see you again soon!

10/10 Excellent

Paul, Porirua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aquarius Kawana position on the lake with good walk path around the lake. 30 minute drive took you along the golden beaches of the Sunshine coast. A good sense of direction is needed as the routes out of Kawana Waters can be confusing.
Stayed 10 nights in Nov 2023
Response from Aquarius Kawana on 17 Nov 2023
Hi Paul, thank you so much for great feedback, we appreciate it. We look forward to seeing you again soon.

6/10 Okay

Debra

Liked: Cleanliness, room comfort
One night stay
One night stay, studio was compact but everything you need. Directions from staff were very good but there pre checkin when arriving after hours is a bit of a pain. Found keys & letter for gaining access from garage but went out for dinner & had no idea on how to gain access to the front door so had to go via the garage. Other than that great location, clean & tidy.
Stayed 1 night in Nov 2023
Response from Aquarius Kawana on 16 Nov 2023
Hi Debra, Thank you for your feedback, we will take this on board and seek to improve the pre-check in process further. We hope to see you again in the future.

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Very nice place near the hospital.
We were visiting a friend who worked at the nearby hospital and this is an Ideal place to stay. We arrived by car and weren't fully aware of the parking arrangements but there is a dedicated spot in the secure underground parking lot. The rooms were clean and spotless, comfortable bed good air conditioning set at 18 Deg min, nice bathroom and well equipped kitchen and laundry space. We thoroughly enjoyed our stay and would recommend it to anyone visiting the area around the hospital.
View from the kitchen looking towards the lake.
Balcony with 4 chairs.
Stayed 7 nights in Nov 2023
Response from Bec on 14 Nov 2023
Hi Peter, thank you so much for your review. We are glad you enjoyed the location and your stay with us. Hopefully we will see you again.

8/10 Good

Travis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Aquarius Kawana on 12 Nov 2023
Thank you for your review, we appreciate your feedback and hope to see you again in the future!

10/10 Excellent

Raymond

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from AQ on 5 Nov 2023
Awesome! We love it when our guests enjoy their stay. We look forward to seeing you again.

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from AQ on 5 Nov 2023
Thank you so much for the great review.

6/10 Okay

Luke

Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from AQ on 31 Oct 2023
Thank you for your feedback. We look forward to your next stay with us.

6/10 Okay

Colin

Liked: Cleanliness
Uncomfortable.
Bed was the most uncomfortable one we have experienced in 3 weeks of travelling. Room too small.
Stayed 1 night in Oct 2023
Response from AQ on 29 Oct 2023
Thank you for your feedback. If there is a problem in your room please let us know while you are here so we can try and fix it.

10/10 Excellent

Ronak

Travelled with family, Business traveller
Liked: Cleanliness
Nice staff, amazing view and quiet atmosphere.
Stayed 12 nights in Oct 2023
Response from AQ on 29 Oct 2023
Thank you so much for your feedback. We hope to see you again.

10/10 Excellent

Beverley

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Great as it is close to the hospital
Stayed 1 night in Oct 2023
Response from Aquarius Kawana on 25 Oct 2023
Hi Beverley, Thank you for your wonderful review, we are glad to hear that you had a nice stay with us and appreciate your feedback.

10/10 Excellent

Bev

Liked: Cleanliness, property conditions & facilities
Clean, comfortable with lovely outlook and surroundings we enjoy staying at this hotel.
Stayed 1 night in Oct 2023
Response from Bec on 16 Oct 2023
Hi Bev, thank you for taking the time to review our property. We are happy you enjoyed your stay with us. Look forward to seeing you again.

10/10 Excellent

Deidre

Liked: Cleanliness, property conditions & facilities
A blockout blind is needed in the living area it was very bright in the mornings with the blind that was there
Stayed 2 nights in Oct 2023
Response from Bec on 16 Oct 2023
Hi Deidre, thank you for your feedback. Glad you enjoyed your stay with us.

10/10 Excellent

Garry

Business traveller
Liked: Room comfort
Stayed 3 nights in Oct 2023
Response from Aquarius Kawana on 11 Oct 2023
Hi Garry, Thank you for your wonderful review, we appreciate your feedback and hope to see you again soon.

6/10 Okay

Melinda

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Unfortunately our room was not really what we expected. There was only one chair to sit on so you had to sit on the bed. There was hardly any fresh air. Only 2 long windows that would only open about 10cm. The bed was extremely uncomfortable and there was hardly ever anyone on reception. Also the tea and coffee provided were probably the worst I have ever tasted. On a positive the building was very clean. It would be OK for someone for an overnight stay, perhaps visiting the hospital or on business.
Stayed 4 nights in Sep 2023
Response from Aquarius Kawana on 10 Oct 2023
Hi Melinda, our studio apartments are our cheapest option, and they work quite well for overnight stays and business visits. We also have one-bedroom apartments with fully equipped kitchens, living rooms and large balconies with lake views, and clearly one of those would have been a better fit for your stay. Warm Regards.

6/10 Okay

Mitchell

Stayed 3 nights in Sep 2023
Response from Aquarius Kawana on 9 Oct 2023
Thank you for your feedback.

8/10 Good

Barbara

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from AQ on 29 Oct 2023
Thank you for your feedback.

8/10 Good

Shirley

Liked: Cleanliness, property conditions & facilities
Property was roomy, with a balcony to sit out on to get the morning sun. It was also very quiet and great to be able to park your car without additional cost.
Stayed 3 nights in Sep 2023
Response from JM on 20 Sept 2023
Thank you so much for your great review. We look forward to seeing you again.