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Garden Palace Hotel Surabaya

Property class: 4

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You can look forward to a nightclub, a corner/local shop and a terrace at Garden Palace Hotel Surabaya. Treat yourself to a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Classic King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Classic King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Classic Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Classic Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King

View from room

Superior King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Thematic King

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Thematic King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Thematic Twin

Deluxe Thematic Twin

Deluxe Thematic Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Royalle Club King

View from room

Royalle Club King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royalle Club Twin

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Royalle Club Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Royalle Suite

Royalle Suite

Royalle Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Menteri Suite

Menteri Suite

Menteri Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sultan Suite

Sultan Suite

Sultan Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Surabaya Center, a neighbourhood in Surabaya, Garden Palace Hotel Surabaya is in a shopping district and near a train station. Surabaya Youth Center and House of Sampoerna are cultural highlights, and some of the area's attractions include Ciputra Waterpark and Dynasty Water World Gresik. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Lapangan Thor Stadium. Visit our Surabaya travel guide
Map
Jalan Yos Sudarso 11, Surabaya, East Java, 60271

What's nearby

  • Surabaya Plaza Shopping Mall
    1 min walk - 0.2 km
  • World Trade Centre
    2 min walk - 0.2 km
  • Submarine Monument
    6 min walk - 0.6 km
  • Grand City Surabaya
    8 min walk - 0.7 km
  • Tunjungan Plaza
    11 min walk - 0.9 km

Getting around

  • Margorejo Station
    6 min drive
  • Surabaya Gubeng Station
    16 min walk
  • Surabaya (SUB-Juanda)
    18 min drive

Restaurants

  • Depot Anda Fit
    5 min walk
  • Ragi Bakehouse
    8 min walk
  • Pecel Khas Ponorogo Hj. Boeyatin
    5 min walk
  • Solaria
    11 min walk
  • Starbucks
    11 min walk

About this property

Garden Palace Hotel Surabaya

  • Upscale hotel located in Surabaya Center
  • Consider a stay at Garden Palace Hotel Surabaya and take advantage of a nightclub, a corner/local shop and a terrace. Treat yourself to a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Luggage storage, a TV in reception and a 24-hour front desk
    • A front desk safe, a ballroom and tour/ticket information
  • Room features
  • All 360 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
  • More amenities include:
    • Egyptian cotton sheets, memory foam beds and down duvets
    • Bidets, free toiletries and hairdryers
    • Mini fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Secured, uncovered parking on site (IDR 60,000 per day)
  • Secured, uncovered valet parking on site (IDR 25,000 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site valet and self parking spaces per unit

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 55,000 for adults and IDR 27,500 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CAT Pajamas
  • Curabhaya
  • Green House
  • Ming Court
  • Vista Jazz

Things to do

  • 24-hour gym
  • Full-service spa
  • Nightclub
  • TV in common areas

Family friendly

  • Free babysitting
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,608 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 55000.00 for adults and from IDR 27500.00 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 250000 (one-way), (up to 13 years old)
  • Uncovered self-parking fee: IDR 60000 per day (in/out privileges)
  • Valet parking fee: IDR 25000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Garden Palace Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Garden Palace Hotel Surabaya?

Self-parking is available for IDR 60000 per day. Valet parking is available for IDR 25000 per day. Limited spots are available.

What time is check-in at Garden Palace Hotel Surabaya?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Garden Palace Hotel Surabaya?

Checkout is at noon.

Does Garden Palace Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Garden Palace Hotel Surabaya located?

Located in Surabaya Center, this spa hotel is steps away from Surabaya Youth Center, World Trade Centre and Balai Pemuda. Surabaya Plaza Shopping Mall and Grahadi are also within 10 minutes. Surabaya Gubeng Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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