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Morazen Surabaya

4.0 star property
Travelers find a peaceful oasis in Surabaya with rejuvenating spa treatments and inviting pools for a refreshing escape from city exploration

Choose dates to view prices

Morazen Surabaya is a luxurious retreat in central Surabaya. Guests can enjoy the outdoor pool, arcade/game room, and delicious meals at Grandin restaurant. The attached winery and bar are perfect spots to unwind after a day of adventures.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €42
includes taxes & fees
5 Aug - 6 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe King Bed Non Smoking

A modern hotel room with a large bed, a desk, and a view of the city.

Deluxe King Bed Non Smoking

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Bed Non-Smoking

A modern hotel room with a large bed, a desk, a TV, and a city view.

Deluxe Twin Bed Non-Smoking

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive King Bed, Smoking

A modern hotel room with a large bed, a bathroom with a marble vanity, a large mirror, and a city view through the windows.

Executive King Bed, Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive, King Bed, Non Smoking

A modern hotel room with a large bed, a round mirror, a vanity with a bowl sink, a flat-screen TV, and a city view.

Executive, King Bed, Non Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite King Bed, Non Smoking

A hotel room with a large window, a sofa, a bed, a desk, and a television.

Junior Suite King Bed, Non Smoking

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Royal Suite King Bed, Non Smoking

A modern hotel room with a large bed, a bench, a glass shower enclosure, and a marble floor.

Royal Suite King Bed, Non Smoking

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Bed , Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a large window with curtains.

Superior Twin Bed , Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Smoking

A hotel room with a desk, two beds, a TV, and a large window with curtains.

Superior Twin Room, Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King - SMOKING

A modern hotel room with a large bed, a desk, and a chair.

Deluxe King - SMOKING

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin - SMOKING

A hotel room with a large bed, a desk, a TV, and a view of the city.

Deluxe Twin - SMOKING

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Room, 1 Bedroom, Non Smoking, City View

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Grand Room, 1 Bedroom, Non Smoking, City View

  • City view
  • 98 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi
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About the area

Located in Surabaya Center, a neighbourhood in Surabaya, Morazen Surabaya is near a metro station. Submarine Monument and Suramadu Bridge are notable landmarks, and travellers looking to shop may want to visit Surabaya Plaza Shopping Mall and Grand City Surabaya. Tunjungan Plaza and Royal Plaza Surabaya are two other places to visit that come recommended. Visit our Surabaya travel guide
Map
Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, East Java, 60271

What's nearby

  • Surabaya Plaza Shopping Mall
    1 min walk - 0.2 km
  • Submarine Monument
    3 min walk - 0.3 km
  • Balai Pemuda
    4 min walk - 0.4 km
  • Grand City Surabaya
    8 min walk - 0.7 km
  • Tunjungan Plaza
    15 min walk - 1.3 km

Getting around

  • Margorejo Station
    6 min drive
  • Surabaya Gubeng Station
    11 min walk
  • Surabaya (SUB-Juanda)
    18 min drive

Restaurants

  • Restaurant Bodaeng Thai
    1 min walk
  • McD Plaza Surabaya
    2 min walk
  • Circle K
    2 min walk
  • Kedai 27
    3 min walk
  • Skate Park
    2 min walk

About this property

Morazen Surabaya

  • Upscale family-friendly hotel near Surabaya Plaza Shopping Mall
  • Located close to Submarine Monument and Grand City Surabaya, Morazen Surabaya provides an attached winery, a playground and an arcade/games room. Indulge in a massage, aromatherapy and reflexology at the on-site spa. The on-site restaurant, Grandin, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with a lifeguard on site
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
    • Massage treatment rooms, a 24-hour front desk and meeting rooms
  • Room features
  • All 172 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LED TVs with cable channels
    • Electric kettles, daily housekeeping and phones

All-inclusive details

  • All-inclusive room rates at Morazen Surabaya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 130,000 to 200,000 for adults and IDR 65,000 to 130,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Grandin

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room
  • Winery

Family friendly

  • Arcade/game room
  • Children's pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 130000 to 200000 for adults and IDR 65000 to 130000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 55110, 9120003141975
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Morazen Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Morazen Surabaya?

As of 18 Jul 2026, prices found for a 1-night stay for 2 adults at Morazen Surabaya on 5 Aug 2026 start from €42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Morazen Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Morazen Surabaya?

Self-parking and valet parking are free at this property.

What time is check-in at Morazen Surabaya?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Morazen Surabaya?

Checkout is at noon.

Does Morazen Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.

Are there all-inclusive benefits at Morazen Surabaya?

Some rate plans available at this property are all-inclusive.

Where is Morazen Surabaya located?

This family-friendly Surabaya hotel is located in the business district, just steps away from Submarine Monument and Surabaya Plaza Shopping Mall. Grand City Surabaya and Tunjungan Plaza are also within 1 mi (2 km). Surabaya Gubeng Station is 11 minutes by foot.

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Reviews

Morazen Surabaya Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 24 reviews
Rating 8 - Good. 7 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now.
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Eugene

Bug on breakfast plate. Sheets dirty. Front desk said Parking free but then charged on the way out of Parking Lot. Will not stay again.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv/movie channels were outdated.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

KEIJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で良かったです。洗面所、トイレだけは狭い上に扉の位置関係で若干使いづらかったです。朝ごはんは非常に良かったです。
Stayed 1 night in Jun 2026
Verified

8/10 Good

Yihsu

Liked: Cleanliness, staff & service, amenities
房間乾淨、早餐豐富、員工態度友善
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Herru Oktav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schoon en netjes en behulpzaam personeel
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Jimmy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

perlu di traning etika kesopanan lg pegawai anda

Pelayanannya front office kurang memuaskan jutek, kurang sopan dan ga friendly
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a Great Stay

Had a one night stay so we didn’t get to use much of the amenities. But I got to say the bed was really comfortable. There was also a good spread for breakfast. Staff were helpful especially the traffic usher who always helped us to cross the road across to Circle K! Location was 5 mins away from the Gubeng Railway station so we managed to walk there to catch our 9am train.
Stayed 1 night in Mar 2020
Verified

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Surabaya

Great location for Surabaya Plaza and Train Station. Very nice clean hotel. All the staff very friendly and helpful,
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Close to shopping mall

Closed to shopping mall
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand dafam is a good place to stay, highly recommended......... bed and pillows are very comfortable
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay at grand dafam, great design, great room, great dining at 6th floor... But.. late check out only 30minutes, after 3 night stay... 😭😭
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Stefan

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dominik Etienne

Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

antoine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Ariento

Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Edwin

Stayed 1 night in May 2020
Verified

8/10 Good

Soon Onn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Xiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jan 2019