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Narita Hotel Surabaya

Property class: 3
Travelers sip freshly brewed coffee at the onsite café or maintain workout routines at the gym while staying connected with in-room WiFi at this Gubeng retreat

Choose dates to view prices

Narita Hotel Surabaya offers a peaceful setting in Gubeng with a garden and outdoor pool. Guests appreciate the attentive staff, helpful concierge services, and luggage storage. The hotel combines comfort and convenience for an enjoyable Surabaya experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

A hotel room with two beds, a chair, a nightstand with a phone, and a framed picture on the wall.

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

A hotel room with a large bed, two bedside tables, a sofa, and a decorative wall piece.

Executive Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms

A hotel room with two beds, a desk, a television, and a large window with curtains.

Junior Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for VIP Room

A hotel room with a large bed, two bedside lamps, a decorative wall piece, a chair, a sofa, and a small table with a tissue box.

VIP Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi
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About the area

Gubeng, a neighbourhood in Surabaya, is home to Narita Hotel Surabaya. House of Sampoerna and Mpu Tantular Museum are cultural highlights, and some of the area's attractions include Taman Hiburan Rakyat and Ciputra Waterpark. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Visit our Surabaya travel guide
Map
Narita Classic Surabaya, Surabaya, East Java, 60284

What's nearby

  • Surabaya Zoo
    3 min drive - 3.0 km
  • Mpu Tantular Museum
    4 min drive - 4.0 km
  • Taman Bungkul
    4 min drive - 4.4 km
  • Surabaya Town Square
    5 min drive - 5.0 km
  • Surabaya Plaza Shopping Mall
    7 min drive - 7.4 km

Getting around

  • Surabaya Gubeng Station
    7 min drive
  • Kertomenanggal Station
    7 min drive
  • Surabaya (SUB-Juanda)
    31 min drive

Restaurants

  • Resto Tokyo
    5 min walk
  • Soto Ayam Lamongan Cak Kan
    5 min walk
  • Resto Tokyo Indonesian Food
    5 min walk
  • AYOLA La Lisa Surabaya
    3 min walk
  • Mie Mapan Warung Mie & Penyet
    6 min walk

About this property

Narita Hotel Surabaya

  • Hotel located in Gubeng
  • Consider a stay at Narita Hotel Surabaya and take advantage of a coffee shop/cafe, a garden and laundry facilities. Free in-room WiFi is available to all guests, along with a gym and a restaurant.
  • Additional perks include:
    • An outdoor pool
    • A 24-hour front desk, a lift and a front desk safe
    • Luggage storage, meeting rooms and free newspapers
    • A banquet hall and concierge services
  • Room features
  • All 108 rooms have comforts such as air conditioning, as well as perks such as free WiFi and minibars.
  • More amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000.00 per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Narita Hotel Surabaya have a pool?

Yes, this property has an outdoor pool.

Is Narita Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Narita Hotel Surabaya?

This property doesn't offer parking.

What time is check-in at Narita Hotel Surabaya?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Narita Hotel Surabaya?

Checkout is at noon.

Where is Narita Hotel Surabaya located?

Located in Gubeng, this hotel is within 3 miles (5 km) of Monument Of Suroboyo, Mpu Tantular Museum and Royal Plaza Surabaya. Taman Bungkul and Universitas Islam Negeri Sunan Ampel Surabaya are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Narita Hotel Surabaya Reviews

8.0

Very good

8.0

Cleanliness

8.0

Location

10

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service

The Breakfast spread was excellent as was the service