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Reviews of POP! Hotel Diponegoro - Surabaya

2 out of 5
POP! Hotel Diponegoro - Surabaya
Jl. Diponegoro No. 33 Darmo, Wonokromo, Surabaya, East Java

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Airina

Liked: Cleanliness
No kettle in the room n need to take from gallon mineral water near the elevator...water is room temperature..Hot water is not working, because not connected to the electrical point...
Stayed 1 night in Mar 2023
Response from M.T. Akbar - Hotel Manager on 16 Mar 2023
Dear AirinaHeyaaa!We are very Pleased and really appreciated with your rating and positive comment to us,We do apologize following your stay about Hot water in room, I wish we could provide you best staying experiences in the future.Have a Poppin' DayM.T. Akbar - Hotel Manager

10/10 Excellent

yeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying in room on 2nd floor, the view is not good for seeing but it's okay. Better in every floor they put a water dispenser to easier us for taking a water like in Pop Yogyakarta, this is the 3rd times I stay here. Thanks!

8/10 Good

Kam Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price. Only issue is the drinking water is available only at the cafeteria. No electric kettle in the room.

10/10 Excellent

Sisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 17 Oct 2016
Dear Ms.Sisca, Thank you for choosing POP! Hotel diponegoro for your accomodation, and we would like to thank also about your positive feedback. We look forward to welcome you in your next stay. Regards, Management

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel budget
Hotel pop adalah budget hotel jadi fasilitas yang disediakan juga ala kadarnya. Sarapan pagi dengan menu sederhana.
Response from General Manager on 2 Mar 2017
Dear Ibu Agnes, Heyaa.. Terima kasih sudah memilih POP! Hotel Diponegoro sebagai destinasi ibu di Surabaya. Kami mohon maaf jika ada yang kurang berkenan di hati pada saat ibu menginap di hotel kami. Terima kasih atas review yang ibu berikan dan kami harap ibu datang kembali ke hotel kami lain waktu. Have a poppin' day..

6/10 Okay

Verified traveller

Liked: Cleanliness
Response from General Manager on 28 Oct 2016
Dear anonymous, Thank you for the rating, we look forward to welcome you again. Regards, Management