Palm Park Hotel Surabaya

Property class: 3.5

Choose dates to view prices

Located close to Cheng Hoo Mosque and Grand City Surabaya, Palm Park Hotel Surabaya provides an art gallery on-site, a shopping centre on-site and an arcade/games room. The on-site restaurant, Kemiri, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a snack bar/deli.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is €20
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with a chair, a television, and a brick-patterned wall.

Deluxe Triple Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite

A modern living room with a dining area, a sofa set, and a TV mounted on the wall.

Suite

  • City view
  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Smart Room

A hotel room with a bed, bedside table, and a brick-patterned wall.

Smart Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with a large bed, a desk with a computer, a TV, and a modern headboard.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a computer, a chair, and a television.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Surabaya is home to Palm Park Hotel Surabaya. Grand City Surabaya and Surabaya Plaza Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore New Kenjeran Beach. Cheng Hoo Mosque and Ampel Mosque are two other places to visit that come recommended. Visit our Surabaya travel guide
Map
No.45 Jl. Kapas Krampung, Surabaya, Jawa Timur, 60142

What's nearby

  • Gelora 10 November Stadium
    6 min walk - 0.6 km
  • Cheng Hoo Mosque
    17 min walk - 1.5 km
  • Grand City Surabaya
    3 min drive - 2.4 km
  • ITC Surabaya Mega Grosir
    6 min drive - 4.7 km
  • Pasar Atum Mall
    6 min drive - 4.4 km

Getting around

  • Surabaya Kota Station
    10 min drive
  • Surabaya Gubeng Station
    11 min drive
  • Surabaya (SUB-Juanda)
    47 min drive

Restaurants

  • D'Cost
    3 min walk
  • Bangi Kopi Kaza City
    1 min walk
  • chinese food 99TOP
    3 min walk
  • Arumbai
    6 min walk
  • mie ayam Jakarta
    3 min walk

About this property

Palm Park Hotel Surabaya

  • Hotel near Grand City Surabaya
  • Located close to Cheng Hoo Mosque and Surabaya Plaza Shopping Mall, Palm Park Hotel Surabaya provides an art gallery on-site, a shopping centre on-site and an arcade/games room. The on-site restaurant, Kemiri, serves breakfast. Free in-room WiFi is available to all guests, along with laundry facilities and a snack bar/deli.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and 9 meeting rooms
    • Luggage storage, a banquet hall and a front desk safe
    • A ballroom, a vending machine and coffee/tea in reception
  • Room features
  • All 101 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 40-inch LED TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Frequently asked questions

Is Palm Park Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palm Park Hotel Surabaya?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Palm Park Hotel Surabaya on 26 Oct 2026 start from €20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Palm Park Hotel Surabaya?

Self-parking is available for IDR 6000 per day.

What time is check-in at Palm Park Hotel Surabaya?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of IDR 250000 (subject to availability). Late check-in is available from 1:00 PM to 5:00 PM for a fee of IDR 250000.

What time is check-out at Palm Park Hotel Surabaya?

Checkout is at noon. Late checkout is available for IDR 250000 (subject to availability).

Where is Palm Park Hotel Surabaya located?

Situated in Surabaya, this hotel is 1 mi (1.6 km) from Cheng Hoo Mosque, and within 3 mi (5 km) of Grand City Surabaya and Surabaya Plaza Shopping Mall. Tunjungan Plaza and Ampel Mosque are also within 3 mi (5 km). Surabaya Gubeng Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palm Park Hotel Surabaya Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service

The staff was great but quality of hotel was OK.

I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next morning as well so I think the quality of AC is the same for all room. 3. When other guests are passing by in the hallway, it was very noisy. 4. There is a local market under this hotel and when you are waiting for a car at outside, it was very stinky. 5. There were some bugs in bathroom. Again, the all staff at reception and breakfast was wonderful but the quality of hotel wasn't great to me.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman dan sarapan cukup enak . Rekomendasi banget .
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar bersih,nyaman,harga murah + free breakfast,staff hotel ramah,sayangnya agak di pinggir surabaya lokasinya,dekat jembatan suramadu,tapi semuanya worth it lah untuk harga segitu udah super nyaman.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home like stay

Almost everything beyond expectation, price, breakfast, services, facilities, room and view. So comfortable stay, just like home
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018