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Platinum Hotel Tunjungan Surabaya

4.0 star property
Hotel with 2 outdoor swimming pools, 8-minute walk to Tunjungan Plaza

Choose dates to view prices

Platinum Hotel Tunjungan Surabaya, nestled in Genteng, offers an oasis of relaxation with its spa and 2 outdoor pools. Unwind on the terrace or explore nearby Tunjungan Plaza after a rejuvenating massage at the onsite spa.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Bar
  • Gym
  • Parking available
The current price is €53
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Business Double Room

Business Double Room

Business Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Separate bath and shower
Free bottled water
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Double Room

Family Double Room

Family Double Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business King Room

Premium bedding, in-room safe, desk, laptop workspace

Business King Room

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Family Suite

Premium bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 3

View all photos for Executive Suite

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2

Business Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Premier King Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Room

  • Sleeps 2
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About the area

Map
Tunjungan St No.11 - 21, Genteng, Surabaya, East Java, 60275

What's nearby

  • Tunjungan Plaza - 6 min walk - 0.5 km
  • BG Junction - 7 min walk - 0.7 km
  • Heroic Monument - 18 min walk - 1.6 km
  • Surabaya Plaza Shopping Mall - 19 min walk - 1.7 km
  • Grand City Surabaya - 20 min walk - 1.7 km

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 38 min drive

Restaurants

  • ‪We The Fork - ‬1 min walk
  • ‪The Koffee - ‬1 min walk
  • ‪Locaāhands - ‬2 min walk
  • ‪Toko Kopi Padma - ‬2 min walk
  • ‪Wisata Rasa "Oleh-oleh Khas Surabaya - ‬3 min walk

About this property

Platinum Hotel Tunjungan Surabaya

Upscale hotel near Tunjungan Plaza
At Platinum Hotel Tunjungan Surabaya, you can look forward to an airport shuttle, a terrace and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • 18 meeting rooms, a porter/bellboy and a living plant wall
Room features
All 292 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with hairdryers and toothbrushes and toothpaste
  • 49-inch flat-screen TVs with streaming services and premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

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6.0 out of 10, 23 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • 2 outdoor pools
  • Free babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 18 meeting rooms
  • 6,954 square feet of conference space
  • Business centre

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 53498345345HL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Platinum Tunjungan Surabaya
Platinum Hotel Tunjungan Surabaya Hotel
Platinum Hotel Tunjungan Surabaya Surabaya
Platinum Hotel Tunjungan Surabaya Hotel Surabaya

Frequently asked questions

Does Platinum Hotel Tunjungan Surabaya have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Platinum Hotel Tunjungan Surabaya?

As of 28 Nov 2025, prices found for a 1-night stay for 2 adults at Platinum Hotel Tunjungan Surabaya on 25 Dec 2025 start from €53.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Platinum Hotel Tunjungan Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Hotel Tunjungan Surabaya?

Self-parking and valet parking are free at this property.

What time is check-in at Platinum Hotel Tunjungan Surabaya?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Platinum Hotel Tunjungan Surabaya?

Checkout is at noon.

Does Platinum Hotel Tunjungan Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is Platinum Hotel Tunjungan Surabaya located?

Located in Surabaya Center, this spa hotel is within a 10-minute walk of Tunjungan Plaza and BG Junction. Grahadi and Joko Dolog Statue are also within 15 minutes. Surabaya Kota Station is 28 minutes by foot and Surabaya Pasar Turi Station is 20 minutes.

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