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The Square

3.5 star property
Hotel connected to a shopping centre in Surabaya with a full-service spa

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Photo gallery for The Square

Outdoor pool
Billiards
Terrace Garden | View from room
Family Suite
Arcade
The Square connects directly to a shopping center, making it an ideal base for both relaxation and retail. Guests can book a massage at the onsite spa or enjoy beverages poolside. Free in-room WiFi and multilingual staff ensure a comfortable, convenient stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Double Room

Highlights

Balcony
HDTV
Premium bedding
Pillow-top bed
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Twin Room

Highlights

Balcony
HDTV
Premium bedding
Pillow-top bed
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds
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About the area

Located in Surabaya, The Square is connected to a shopping centre. The area's natural beauty can be seen at Taman Bungkul and Korea Park, while Mpu Tantular Museum and House of Sampoerna are cultural highlights. Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo are also worth visiting.
Visit our Surabaya travel guideOpens in a new window
Map
Siwalankerto Street 146-148, Surabaya, East Java, 60236

What's nearby

  • Petra Christian University - 3 min walk - 0.3 km
  • City of Tomorrow - 16 min walk - 1.3 km
  • Royal Plaza Surabaya - 5 min drive - 3.7 km
  • Surabaya Zoo - 6 min drive - 5.1 km
  • Tunjungan Plaza - 11 min drive - 9.8 km

Getting around

  • Kertomenanggal Station - 19 min walk
  • Surabaya Gubeng Station - 26 min drive
  • Surabaya (SUB-Juanda) - 21 min drive

Restaurants

  • ‪Depot Kita - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks Square Apartment - ‬1 min walk
  • ‪Angkringan Jacira - ‬1 min walk
  • ‪Waroeng Pak D - ‬1 min walk

About this property

The Square

Hotel connected to a shopping centre
Consider a stay at The Square and take advantage of an airport shuttle, a poolside bar and a corner/local shop. Treat yourself to a massage at the on-site spa. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
  • A banquet hall, multilingual staff and a TV in reception
Room features
All 120 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and free newspapers.
Extra amenities include:
  • Bathrooms with showers
  • 28-inch HDTVs with premium channels
  • Balconies, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 70,000 for adults and IDR 50,000 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 28-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: IDR 180000
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 180000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 295000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 70000 for adults and from IDR 50000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Early check-in fee: IDR 180000 (subject to availability)
  • Late check-out fee: IDR 180000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Square Apartment Arcade
Square Apartment Arcade Hotel
Square Apartment Arcade Hotel Surabaya
Square Apartment Arcade Surabaya
Square Surabaya Hotel
Square Surabaya
The Square Hotel
The Square Surabaya
The Square Hotel Surabaya
The Square Surabaya Hotel Powered by Archipelago

Frequently asked questions

Does The Square have a pool?

Yes, this property has an outdoor pool.

Is The Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Square?

Self-parking is free at this property.

What time is check-in at The Square?

Check-in start time: 2 PM; check-in end time: midnight. Early check-in is available for a fee of IDR 180000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Square?

Checkout is at noon. Late checkout is available for IDR 180000 (subject to availability).

Does The Square provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is The Square located?

Situated near the airport, this spa hotel is within 1 mile (2 km) of Petra Christian University and City of Tomorrow. Pelita Harapan University Surabaya and Universitas Islam Negeri Sunan Ampel Surabaya are also within 2 miles (3 km). Kertomenanggal Station is 19 minutes by foot and Jemursari Station is 22 minutes.

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