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Whiz Prime Hotel Darmo Harapan Surabaya

3.0 star property
A convenient shopping district retreat where travelers can relax by the outdoor pool or garden after exploring Surabaya's bustling streets

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Whiz Prime Hotel Darmo Harapan Surabaya is in a prime shopping district, praised by guests. Enjoy the outdoor pool, garden strolls, or spa treatments. Families love the playground for kids to burn off energy.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 50000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 50000 to 100000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 150000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Whiz Prime Hotel Darmo Harapan Surabaya have a pool?

Yes, this property has an outdoor pool.

Is Whiz Prime Hotel Darmo Harapan Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Whiz Prime Hotel Darmo Harapan Surabaya?

Self-parking is free at this property.

What time is check-in at Whiz Prime Hotel Darmo Harapan Surabaya?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Whiz Prime Hotel Darmo Harapan Surabaya?

Checkout is at noon.

Does Whiz Prime Hotel Darmo Harapan Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Whiz Prime Hotel Darmo Harapan Surabaya located?

Located in the heart of Surabaya, this hotel is within 3 miles (5 km) of Pakuwon Mall, Al-Akbar Mosque and Pakuwon Trade Center. Ciputra World Mall and Surabaya Town Square are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.2

Cleanliness

7.6

Location

7.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 14 reviews
Rating 8 - Good. 9 out of 14 reviews
Rating 6 - Okay. 4 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

Verified

2/10 Terrible

Ilona

Disliked: Cleanliness, staff & service, property conditions & facilities
A very dirty place. With dirty and worn linens. The impression of staying here is terrible
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room not 100%clean some dust over the headboard etc, breakfast was ok, the room view/window was blocked by the wall so can't see anything, no small fridge.some staff not friendly some very friendly and there was insects in the bathroom (kelabang).
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel. Short business trip. Nothing to add.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Rinthania

Liked: Staff & service, room comfort
Disliked: Cleanliness
最初にあてがわれた部屋が、トイレは壊れていてバスタブはあってもあまり清掃されていなく、使いたくない感じだった。 さすがにトイレが壊れていたので部屋を替えてもらい、バスタブのない部屋（シャワーのみ）であったがこちらはトイレもシャワーも機能しており掃除も行き届いていた。 その後、滞在に問題はなかったが、最初にあてがわれた部屋が残念すぎて、第一印象としてはいいものではなかった。 ホテルの場所は、サービスアパートメント群の中にあり、少々わかりづらい。
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Po Sang

Nice

Nice , the room is quite big, clean but have some mosquito
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Staffs are nice and helpful, good breakfast and surrounding environment. Good value in general 👍
Stayed 1 night in Dec 2017
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet place

Nice clean rooms. Beautiful garden restaurant. Nearny a swimmingpool and some Nice restaurants. Good place to stay.
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Husin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not so nice

We left after stay for a day.
Verified

8/10 Good

Djunaidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pilihan Tepat ntuk Bisnis Trip

Hotel Whiz Prime Darmo, merupakan opsi yang sangat tepat untuk menekan biaya perjalanan bisnis.Selain bersih, juga memiliki udara yg segar dg konsep resort.
Verified

8/10 Good

Vici

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, Nice Place

nice hotel
Verified

6/10 Okay

Justinus B

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pelayan yg super lambat dari reception
Verified

8/10 Good

Glody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget hotel yang nyaman dan asri

tempat yang tenang dan tersembunyi, cocok untuk yang ingin menenangkan diri, dekat dengan kolam renang, suasana taman dan lingkungan yang rimbun dan asri, breakfast lumayan beragam, harga yang menarik
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort