Verified
2/10 Terrible
Desmond J.
17 May 2026
Extremely disappointing experience with this host. I informed the host ahead of time that I have a medically necessary, trained service animal. VRBO policy clearly states that service animals are allowed, and I explained this respectfully to the host. I even offered to provide documentation and paperwork for the service animal — although legally I am not required to do so — simply to make the host feel more comfortable and show transparency.Despite this, the host still refused to allow the service animal. It became clear that they either did not understand or did not care about VRBO’s policy regarding service animals. On top of that, the host was unwilling to provide a proper refund, forcing me to escalate the situation through VRBO customer support in order to get my money back.This situation created unnecessary stress and frustration, especially considering service animals are not pets and are medically necessary for individuals with disabilities. I would strongly caution anyone with a service animal before booking this property.
Desmond J.
Stayed 2 nights in May 2026



















