Surrey Hotels

"Jacob and Richard and Ed were the only staff that were friendly and courteous. Our check-in was horrific. Upon checking in we were told that one of our rooms was not available as housekeeping left without cleaning it, it was 3:30pn. We called the day before to inquire about pool and hot tub as there were issues in past. We were assured they were operating. Hot tub was broken entire stay and pool was open for a half day only then closed sign was put up. We were told we would be contacted regarding compensation for the inconvenience. Never heard a word and upon follow up told sorry we aren’t the manager. Were in room 109 and the door needed to be body checked to close. Richard we met the first day, he was extremely helpful and catering. He told us he was just temporary helping out from Arizona. "

"Nice pool area "

"Very nice place "

"Breakfast was good and hot, coffee was good. Enjoyed our stay."

"Clean room, nice layout. Parking was simple and easy. "

"Fine"

"Rooms and property was clean and taken care of. Breakfast had many options and was good. "

"Property was nice. Price being (way) jacked up because there were events going on in the city is never cool. "

"The breakfast was fine the room is full of boxeldr bugs. The staff was very friendly."