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Crowne Plaza Suzhou by IHG

5.0 star property
Lakefront hotel with 3 restaurants and marina

Choose dates to view prices

Photo gallery for Crowne Plaza Suzhou by IHG

Suite, 1 King Bed, Club lounge access (Pilot, High Floor, Lounge Acc)
Terrace/patio
Fitness facility
Point of interest
Minibar, in-room safe, desk, soundproofing
Crowne Plaza Suzhou, beside Jinji Lake, offers a luxury retreat with a marina and convenience store. Guests can book spa treatments or dine at three on-site restaurants. The family-friendly hotel provides shopping, high-speed WiFi, and special kids' meals.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • 24/7 front desk
The current price is €103
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 1 King Bed, Lake View (Jinji)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Lake View (Jinji)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Lake View (Jinji)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Lake View (Jinji)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Lake View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club lounge access (Captain, Lounge Access)

Suite, 1 King Bed, Club lounge access (Captain, Lounge Access)

Suite, 1 King Bed, Club lounge access (Captain, Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access (Explorer, Lounge Access)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, Club lounge access (Explorer, Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access (Navigator, High Floor, Lounge)

Suite, 1 King Bed, Club lounge access (Navigator, High Floor, Lounge)

Suite, 1 King Bed, Club lounge access (Navigator, High Floor, Lounge)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Club lounge access (Pilot, High Floor, Lounge Acc)

Suite, 1 King Bed, Club lounge access (Pilot, High Floor, Lounge Acc)

Suite, 1 King Bed, Club lounge access (Pilot, High Floor, Lounge Acc)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access)

Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access)

Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Club lounge access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Club lounge access (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds
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About the area

Located in Suzhou Industrial Park, a neighbourhood in Suzhou, Crowne Plaza Suzhou by IHG is near a metro station and on a lake. Travellers eager for a bit of culture can stop by Suzhou Museum, while those wishing to experience the area's natural beauty can explore Jinji Lake and Humble Administrator's Garden. Gate to the East and Suzhou International Expo Center are two other places to visit that come recommended. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with hiking/biking trails.
Visit our Suzhou travel guideOpens in a new window
Map
168 Xinggang Street, Suzhou, Jiangsu, 215021

What's nearby

  • Jinji Lake - 1 min walk - 0.1 km
  • Gate to the East - 11 min walk - 0.9 km
  • Suzhou International Expo Center - 6 min drive - 3.5 km
  • Humble Administrator's Garden - 9 min drive - 6.5 km
  • Suzhou Museum - 10 min drive - 6.5 km

Getting around

  • Dongfangzhimen Station - 10 min walk
  • Suzhou Railway Station - 18 min drive
  • Pudong International Airport (PVG) - 118 min drive

Restaurants

  • ‪苏面坊 - ‬5 min walk
  • ‪Crowne Plaza Admiral Lounge - ‬4 min walk
  • ‪T.Boat - ‬6 min walk
  • ‪Pizza Marzano 比萨玛尚诺 - ‬7 min walk
  • ‪星巴克 - ‬8 min walk

About this property

Crowne Plaza Suzhou by IHG

Luxury family-friendly hotel near Jinji Lake
Located close to Gate to the East and Suzhou International Expo Center, Crowne Plaza Suzhou by IHG provides a marina, a corner/local shop and a terrace. Treat yourself to a massage, a body treatment or a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
Other perks include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and train station pick-up service
  • Coffee/tea in reception, concierge services and luggage storage
  • Wedding services, meeting rooms and a ballroom
Room features
All 388 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and electric kettles

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  • Pool
  • Spa
  • Free WiFi
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9.2 out of 10, Wonderful, 102 reviews
The price is €133
includes taxes & fees
19 Oct - 20 Oct
W Suzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Train station pick-up shuttle (surcharge)
  • RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:00 AM for a fee: CNY 128 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • 圣汐Sun Seeker
  • 臻炉逸Zhen Hotpot
  • 香茗舫Fragrance
  • 马里亚纳Mariana
  • 鲍鱼王子Abalone Prince

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hotel Suzhou
Crowne Plaza Suzhou
Suzhou Crowne Plaza
Crowne Plaza Suzhou Hotel

Frequently asked questions

Does Crowne Plaza Suzhou by IHG have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Crowne Plaza Suzhou by IHG?

As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Suzhou by IHG on 2 Nov 2025 start from €103.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Suzhou by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Suzhou by IHG?

There is free parking nearby.

What time is check-in at Crowne Plaza Suzhou by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Suzhou by IHG?

Checkout is at noon.

Where is Crowne Plaza Suzhou by IHG located?

This family-friendly Suzhou hotel is located on a lake, within a 10-minute walk of Jinji Lake and Gate to the East. Suzhou International Expo Center and Suzhou Museum are also within 6 mi (10 km). Dongfangzhimen Station is 10 minutes by foot and Yanyuqiao Station is 10 minutes.

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Reviews

Crowne Plaza Suzhou by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 123 out of 161 reviews
Rating 8 - Good. 27 out of 161 reviews
Rating 6 - Okay. 10 out of 161 reviews
Rating 4 - Poor. 1 out of 161 reviews
Rating 2 - Terrible. 0 out of 161 reviews

Reviews

10/10 Excellent

Kian Chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.
Stayed 2 nights in Apr 2025

10/10 Excellent

KamTuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location next to Suzhou center
Stayed 1 night in May 2024

10/10 Excellent

Joseph Chin Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast
Stayed 4 nights in Oct 2024

8/10 Good

Yingzi

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ning

Sunny Jiang

Highly recommend, everything’s perfect for family trip!
Stayed 2 nights in Jun 2024

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again
Stayed 17 nights in Jul 2024

8/10 Good

winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to music fountain
Stayed 3 nights in Jun 2024

10/10 Excellent

PYOUNG DAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Xiaomin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
Stayed 2 nights in Oct 2023

10/10 Excellent

catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some improvements required for excellence

The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.
Outside the hotel.
View from outside.
Stayed 3 nights in Apr 2025

4/10 Poor

JEAN

Disliked: Cleanliness, property conditions & facilities, room comfort

Over-rated and run down rooms

Ok, this was during a chineese holiday week-end, but still it can't excuse assigning a smoking room when non-smoking was explicitely requested. The rooms need refurbishing for that price, cleaning was questionable and most of the staff doesn't speak a word of english and are not willing to help. The only notable exception is the buffet staff and managers who introduced us to some local dishes and were keen to assist with any need.
Stayed 1 night in Jun 2024

8/10 Good

Rose

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변환경 좋고 친절하고 서비스도 좋았어요 덕분에 편안한 출장이였습니다
Stayed 6 nights in Jun 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, property conditions & facilities
妻と上海からの小旅行で1泊しました。夜になるとホテルの吹き抜けのラウンジが良い雰囲気で、
Stayed 1 night in May 2025

10/10 Excellent

YI

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 좋았어요. 호수를 바라보는 뷰도 좋았고 방크기 조식도 훌륭함
Stayed 2 nights in Apr 2025

10/10 Excellent

JINGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hanyue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JINGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Crowne Suzhou

L'hotel è perfetto, dispone di tutti i servizi necessari. La camera è molto spaziosa, confortevole e silenziosa: splendidi i cuscini. La colazione è di altissimo livello. Posizione incredibile. Tutto lo staff, specialmente Henry, è gentilissimo ed estremamente professionale.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

kyung hoon

Stayed 2 nights in Oct 2024