Jinji Lake Grand Hotel

4.5 star property
Tennis courts and sauna facilities provide perfect relaxation options at this peaceful retreat in Suzhou Industrial Park

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Jinji Lake Grand Hotel offers luxury with practical amenities. Recharge at the health club, swim in the indoor pool, or enjoy Chinese cuisine at two on-site restaurants. Free in-room WiFi and express check-in/out services ensure a convenient and comfortable stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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Policies

Check-in

Check-in time starts at 2 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 149.2 for adults and from CNY 149.2 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children under 18 years old are not allowed in the spa without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Jinji Lake Grand Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Jinji Lake Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jinji Lake Grand Hotel?

Self-parking is free at this property.

What time is check-in at Jinji Lake Grand Hotel?

Check-in begins at 2 PM.

What time is check-out at Jinji Lake Grand Hotel?

Checkout is at noon.

Where is Jinji Lake Grand Hotel located?

Located in Suzhou Industrial Park, this luxury hotel is 0.9 mi (1.5 km) from Dushu Lake and within 3 miles (5 km) of Jinji Lake and Suzhou Ferris Wheel. Suzhou International Expo Center and Yuanrong Times Square are also within 6 miles (10 km). Jinhu Station is 27 minutes by foot and Hualian Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

10

Cleanliness

7.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルは従業員対応も含め五つ星!しかしホテルドットコムの対応は悪い

ホテルは広大な敷地内にありゆっくり滞在するには非常に良い環境です。湖のほとりにあり暖かい時期だと景色も良くのんびりと過ごせます。朝ごはんも問題なく美味しかったです。部屋も問題なく五つ星ホテルといった感じでした。フロントの方や従業員の方も結構親切でした。しかし…ホテルドットコムで予約したのにチェックイン時に予約が入っていないとフロントで言われ国際電話でわざわざ日本のホテルドットコムに私が問い合わせしないといけませんでした。ホテルドットコムでは予約が入っていましたがこちらのホテルには予約されてませんでした。なのでなかなかチェックインできずロビーで1時間ほど待ってしまいました。でもホテルの方はみんな親切で予約が入ってるかわからないですが部屋に入って連絡とれるまでゆっくりしてもらっていいですよ!とすごく親切にしてくれました。おそらく日本のホテルでもここまでの対応はしてくれないだろうと思いました。ホテルの従業員の方には感動しました。しかしホテルドットコムの対応はガッカリでした。国際電話してるのにこの電話代も払ってくれないしお詫びの連絡もないですし…。でもホテルはほんとにゆっくり滞在できますのでゆっくりしたい方にはオススメです^o^周辺には湖とゴルフ場とケンピンスキーホテルだけですのでコンビニとかはありません。でもタクシーに乗ればすぐですので問題ありません。
Stayed 1 night in Jan 2018
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018