Lounge

Reviews of Zhangjiagang Marriott Hotel

4.5 out of 5
Zhangjiagang Marriott Hotel
No 686 Renmin East Road, Suzhou, Jiangsu

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

So Jung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! It’s my second time staying here and I really appreciate your service and comfort! See you again !
Stayed 11 nights in Apr 2024

10/10 Excellent

So Jung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean and kind staffs. I enjoyed very much. I come back to stay here for next trip.
Stayed 5 nights in Jan 2024
Response from Zhangjiagang Marriott Hotel on 21 Feb 2024
Dear guest, thank you for choosing to stay in Zhangjiagang Marriott Hotel, thank you for your support and encouragement to the hotel. Your satisfaction is the driving force of the hotel, we will continue to live up to your praise and trust. Zhangjiagang Marriott Hotel staff sincerely look forward to your visit again!

10/10 Excellent

HOI YAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fantastic at the hotel. Just lack of suitable dining restaurant option for foreigner.
Stayed 2 nights in Jan 2024
Response from Zhangjiagang Marriott Hotel on 21 Feb 2024
Dear guest, thank you for choosing to stay in Zhangjiagang Marriott Hotel, thank you for your support and encouragement to the hotel. Your satisfaction is the driving force of the hotel, we will continue to live up to your praise and trust. Zhangjiagang Marriott Hotel staff sincerely look forward to your visit again!

10/10 Excellent

Faye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent Hotel.
This hotel is really beautiful, well cared for and very pleasant to stay in. The gym I find very impressive with a lot of equipment including a boxing bag and gloves, yoga equipment and many weight options. The rooms are lovely and lightening in them so relaxing at night.
Stayed 3 nights in Aug 2023
Response from Zhangjiagang Marriott Hotel on 31 Aug 2023
Dear guest, thank you for choosing to stay at Zhangjiagang Marriott Hotel. We are honored to know that you are satisfied with your stay.Conveniently located a step away from business and shopping centers, Zhangjiagang Marriott Hotel offers spacious and comfortable rooms with stunning views of the city skyline.The fourth floor of the hotel has 220 square meters of indoor heated swimming pool, gym, yoga room and other perfect facilities, guests can use for free.Zhangjiagang Marriott Hotel staff sincerely look forward to your visit again!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Zhangjiagang Marriott Hotel on 24 Aug 2023
Dear guest, thank you for choosing to stay in Zhangjiagang Marriott Hotel, thank you for your support and encouragement to the hotel.Your satisfaction is the driving force of the hotel, we will continue to live up to your praise and trust.Zhangjiagang Marriott Hotel staff sincerely look forward to your visit again!

10/10 Excellent

Allison

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Zhangjiagang Marriott Hotel on 27 Sept 2019
Dear guest, thanks for your staying with us.Brilliant experiences await guests at Zhangjiagang Marriott Hotel which is the first international brand hotel in Zhangjiagang, Suzhou. Enjoy unrivalled accessibility with a spectacular location on Hui Jin International Center surrounded high-end residential, state-of-the art offices and booming commercial areas. Step into 323 guestrooms with premium amenities and thoughtful service and discover the diversity of gourmet in our 5 signature restaurants and bars. Host memorable wedding and events in 1,925 sqm and 1,125 sqm pillar-less ballrooms and 5 meeting rooms. Indoor heated swimming pool, fitness center and spa which brings you a wonderful journey of innovation and inspiration. Zhangjiagang Marriott Hotel welcome your next visit.

6/10 Okay

Chong King

Liked: Cleanliness, property conditions & facilities, room comfort
Expensive Hotel with poor service
Receptionist was not friendly. Checking in took a Long time.
Stayed 2 nights in Sep 2019
Response from Zhangjiagang Marriott Hotel on 25 Sept 2019
Dear guest, thanks for choosing Zhangjiagang Marriott Hotel as your hotel for this trip. Your feedback has been reflected to the relevant departments. We will strengthen the training of our staff. We are looking forward to your next visit.

8/10 Good

Keng Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern and clean hotel.
Check-in could have been faster. The elevator is very slow - long waiting time. Do set aside enough waiting time for the elevator. The pillows are too flat. Room is clean with modern design, equipped for the modern travelers in mind. Breakfast spread is not bad either. Hotel appears very new. Good stay!
Stayed 1 night in Sep 2019
Response from marriott on 22 Sept 2019
Thank you for choosing zhangjiagang Marriott, hope to see you soon

10/10 Excellent

jh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from 张家港万豪酒店 on 21 Jul 2019
尊敬的宾客您好,感谢您选择张家港万豪酒店作为您此次出行入住的酒店。张家港万豪酒店作为万豪国际集团初次入驻苏州张家港 市的国际品牌酒店,位居集购物、商 业、金融、生活功能为一体 的城市综合体汇金中心,酒店拥 有323间客房,5家餐厅及酒吧,室内泳池、健身房、水疗中 心等完善设施,为您商务出行、休闲娱乐提供理想之选。酒店全体员工期待您的下次入住。

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Zhangjiagang Marriott Hotel on 17 Jun 2019
Dear guest, thanks for your staying at our hotel.Brilliant experiences await guests at Zhangjiagang Marriott Hotel which is the first international brand hotel in Zhangjiagang, Suzhou. Enjoy unrivalled accessibility with a spectacular location on Hui Jin International Center surrounded high-end residential, state-of-the art offices and booming commercial areas. Step into 323 guestrooms with premium amenities and thoughtful service and discover the diversity of gourmet in our 5 signature restaurants and bars. Host memorable wedding and events in 1,925 sqm and 1,125 sqm pillar-less ballrooms and 5 meeting rooms. Indoor heated swimming pool, fitness center and spa which brings you a wonderful journey of innovation and inspiration. Zhangjiagang Marriott Hotel welcome your next visit.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Zhangjiagang Marriott Hotel on 26 Dec 2023
Dear guest, thank you for choosing to stay in Zhangjiagang Marriott Hotel, thank you for your support and encouragement to the hotel. Your satisfaction is the driving force of the hotel, we will continue to live up to your praise and trust. Zhangjiagang Marriott Hotel staff sincerely look forward to your visit again!

8/10 Good

Yee Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Zhangjiagang Marriott Hotel on 24 Aug 2023
Dear guest, I am honored to know that you are satisfied with your stay.Zhangjiagang Marriott Hotel is located in the urban complex - Huijin Center, walk 218 meters high, panoramic view of the port city.At Marriott, we always actively listen to the feedback and opinions of every guest, and we will continue to live up to your praise and trust.Zhangjiagang Marriott Hotel sincerely looks forward to your visit again!

6/10 Okay

ShangGaofeng, Shanghai

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was sick on the 2nd day after I live in this hotel. (I'm is OK) Don't know what happened. Sought this info. might be useful to you...
Stayed 2 nights in May 2020
Response from Zhangjiagang Marriott Hotel on 2 Jun 2020
Dear guest, thanks for staying with us and welcome to visit our hotel next time when you come to Zhangjiagang. Brilliant experiences await guests at Zhangjiagang Marriott Hotel which is the first international brand hotel in Zhangjiagang, Suzhou. Enjoy unrivalled accessibility with a spectacular location on Hui Jin International Center surrounded high-end residential, state-of-the art offices and booming commercial areas. Step into 323 guestrooms with premium amenities and thoughtful service and discover the diversity of gourmet in our 5 signature restaurants and bars. Host memorable wedding and events in 1,925 sqm and 1,125 sqm pillar-less ballrooms and 5 meeting rooms. Indoor heated swimming pool, fitness center and spa which brings you a wonderful journey of innovation and inspiration.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很新,整體都不錯,整潔乾淨 若有再去還是會考慮入住
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very clean and neat. There is a good restaurant at this hotel. Price is very reasonable.
Stayed 2 nights in Dec 2019
Response from Zhanjiagang Marriott Hotel on 18 Dec 2019
Dear guest, thanks for staying with us, we are glad you like our hotel and the restaurant, We are looking forward to your next visit. [Brilliant experiences await guests at Zhangjiagang Marriott Hotel which is the first international brand hotel in Zhangjiagang, Suzhou. Enjoy unrivalled accessibility with a spectacular location on Hui Jin International Center surrounded high-end residential, state-of-the art offices and booming commercial areas. Step into 323 guestrooms with premium amenities and thoughtful service and discover the diversity of gourmet in our 5 signature restaurants and bars. Host memorable wedding and events in 1,925 sqm and 1,125 sqm pillar-less ballrooms and 5 meeting rooms. Indoor heated swimming pool, fitness center and spa which brings you a wonderful journey of innovation and inspiration.]

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最近オープンした、張家港市では、唯一の外資系高級ホテル、隣が大きいショッピングモールで、買い物にも困らない。日系コンビニがあると嬉しいが。
Stayed 1 night in Oct 2019
Response from Zhangjiagang Marriott Hotel on 20 Nov 2019
尊敬するお客様、こんにちは、ホテルの好みと完璧な評価に感謝します。お客様に満足できるホテルを作るために引き続き努力します。

10/10 Excellent

KO, ニューヨーク

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特になし大変素晴らしい
Stayed 2 nights in Oct 2019
Response from Lynn on 15 Oct 2019
ご宿泊ありがとうございます。またのご来店をお待ちしております。

10/10 Excellent

Barou

Stayed 1 night in Oct 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Marriott on 22 Sept 2019
Thank you for choosing zhangjiagang Marriott, hope to see you soon

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高なホテル
中国のホテルでは全てにおいて最高といっても過言ではないほどの素晴らしいホテル
Stayed 9 nights in Aug 2019
Response from Marriott on 22 Sept 2019
Thank you for choosing zhangjiagang Marriott, hope to see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 nights Marriott Jiangjiagang
New hotel, reasonably priced, nice rooms, very nice bathrooms, good breakfast OK Gym, pool, friendly service minded staff. All in all a really good experience
Stayed 8 nights in Aug 2019
Response from Marriott on 22 Sept 2019
Thank you for choosing zhangjiagang Marriott, hope to see you soon

10/10 Excellent

Wan Seob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great to stay here~~
Stayed 1 night in Jul 2019
Response from Zhangjiagang Marriott Hotel on 29 Jul 2019
Dear guest, thanks for your staying with us.Brilliant experiences await guests at Zhangjiagang Marriott Hotel which is the first international brand hotel in Zhangjiagang, Suzhou. Enjoy unrivalled accessibility with a spectacular location on Hui Jin International Center surrounded high-end residential, state-of-the art offices and booming commercial areas. Step into 323 guestrooms with premium amenities and thoughtful service and discover the diversity of gourmet in our 5 signature restaurants and bars. Host memorable wedding and events in 1,925 sqm and 1,125 sqm pillar-less ballrooms and 5 meeting rooms. Indoor heated swimming pool, fitness center and spa which brings you a wonderful journey of innovation and inspiration. Zhangjiagang Marriott Hotel welcome your next visit.

10/10 Excellent

Sach, Tokyo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
豪華で綺麗だけど、ちょっとやりすぎ。 浴室の扉が使いにくい。
Stayed 1 night in Jul 2019
Response from 张家港万豪酒店 on 18 Jul 2019
尊敬するお客様、こんにちは、張家港万豪ホテルをご利用いただき、ありがとうございます。張家港万豪ホテルは万豪国際グループとして初めて蘇州張家港市の国際ブランドホテルに入りました。ショッピング、商業、金融、生活機能を一体化した都市総合合流センターにあります。ビジネス旅行、レジャー娯楽に理想的な選択を提供します。ホテルの全従業員は今度のチェックインを楽しみにしています。

10/10 Excellent

sang-hoon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from ZHangjiagang Marriott Hotel on 19 Jun 2019
Dear guest, thanks for your staying at our hotel.Brilliant experiences await guests at Zhangjiagang Marriott Hotel which is the first international brand hotel in Zhangjiagang, Suzhou. Enjoy unrivalled accessibility with a spectacular location on Hui Jin International Center surrounded high-end residential, state-of-the art offices and booming commercial areas. Step into 323 guestrooms with premium amenities and thoughtful service and discover the diversity of gourmet in our 5 signature restaurants and bars. Host memorable wedding and events in 1,925 sqm and 1,125 sqm pillar-less ballrooms and 5 meeting rooms. Indoor heated swimming pool, fitness center and spa which brings you a wonderful journey of innovation and inspiration. Zhangjiagang Marriott Hotel welcome your next visit.