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"Queing was problem at the bars Only one pool bar during the day or pay extra ro use beach bar Food was cold in smaller restaurant "

"Super miejsce. Pyszne jedzenie,.czysty wygodny pokój. Jednak są dwa minusy. Śliska nawierzchnia koło basenu oraz to,że nie można samemu robić sobie kawy ani nalewać innych napoi. Kolejki w porach posiłkow do napojów."

"Really amazing hotel in the centre of Sunny Beach - it’s close to everything - restaurants, Bars, shops and the beach. It can be a bit noisy at night from the clubs. The hotel is lovely and has had a huge refurb - it’s amazing modern style and probably now one of the best hotels in Sunny Beach. We had some issues with our room but I think was due to the recent refurb and some issues not resolved in construction. The hotel changed us to a different room and all was sorted. Staff speak a bit of English but I would say it did cause some communication issues occasional as they are not all fluent. The pool is beautiful but gets shade from 4pm onwards - so it’s a bit chill in June. "

"Staff always helpful and friendly. Hotel facilities as you would expect from a Best Western"

"Hotel is getting ready to close for the winter so it was a little empty but the food was ample and good, the staff are amazing. I forgot my uk to eu adapter and they loaned me one. "

"Excellent."