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"Our room was a beautiful suite with a great view of the bay. The bathroom was beautifully updated BUT…. there was not water to put in that gorgeous tub. I must say a bus’s load of people came in about 6;30 so that was the problem. Dinner service was a little slow and the rib eye was not a good cut of meat and I ordered rare and got well done. They needed more help to serve all the people. They were working on the kitchen update so I guess that was a problem. One more thing, all the hall fire doors should be blocked open during the day because dragging three heavy suitcases through narrow heavy doors was not fun!!!!"

"great hotel large room very comfortable "

"Amazing hotel, we received a free upgrade to a fantastic suite " Prince of Wales". great food and service all that you want in a good hotel."

"Excellent "

"Staff was helpful "

"We stay here many times a year for events at brands hatch or a simple getaway the walk just behind the hotel Shorne woods is excellent. Never had a bad stay staff are so lovely the hotel is so relaxed and such a nice atmosphere "

"Great hotel not far from tunnel for our crossing to France. I definitely would book again on our next crossing "

"My husband and I had an amazing trip. Our stay was amazing. The staff were very friendly and professional. We would absolutely stay there again while visiting!"

"Stayed here with my partner and we cant wait to rebook soon. Even though there was 2 wedding at the hotel an almost fully booked the staff were amazing and the hotel was truly lovely. It was a perfect mini break for us from work to get some quality time, relax in the spa and enjoy the grounds."