Swan Valley Hotel Guide - Historic Hotels in Swan Valley, Perth

"Surprised that there was extra fees for room cleaning. Rooms are not cleaned daily unless you ask and there is added expense!"

"Clean room, shopping nearby, Great Restaurant food"

"Good "

"Room wasn’t inviting bed was only single sheeted the switch for the bed side lamp was a good meter and a half away so in the dark could find it Burger that I had for lunch was gritty with sand The last one they weren’t open for breakfast the next day due to public holiday The place didn’t look finished "

"Rooms have great views. Parking to check in is quite difficult with front entrance still closed. Renovations are taking a long time with pool still closed."

"Buffet breakfast and accommodation the staff are great "

"The room was clean and the staff were all lovely. "

"Very friendly and accommodating staff!"

"I stayed at this hotel for two nights. Based on the room description, it was supposed to include cookware, an oven, and other kitchen facilities, but these were not provided. I raised this with the hotel staff, but they were not very friendly and did not acknowledge their mistake or offer an apology. They offered to move me to an apartment-style room with cookware; however, that room did not have the full water view that I had specifically booked. The staff claimed that Expedia made a mistake in the description, but Expedia would only use the information provided by the hotel, so this explanation was not convincing. I also asked for some bottled water, and the staff were reluctant to provide it. During my stay, two out of the three lifts was broken, which resulted in long waiting times. Additionally, my room key card repeatedly stopped working and had to be reactivated multiple times. Overall, the room was not what I expected, the staff were not friendly or helpful, and the location is not convenient for getting to the city. I would not stay at this hotel again."