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Rating 10 - Excellent. 93 out of 128 reviews" "
10 - Excellent
93
Rating 8 - Good. 27 out of 128 reviews" "
8 - Good
27
Rating 6 - Okay. 4 out of 128 reviews" "
6 - Okay
4
Rating 4 - Poor. 3 out of 128 reviews" "
4 - Poor
3
Rating 2 - Terrible. 1 out of 128 reviews" "
2 - Terrible
1
9.8/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Wei Ming
Travelled with partner
21 Apr 2024
Liked: Cleanliness, staff & service, amenities
The receptionist was very helpful and on hand to help when needed.
Wei Ming
Stayed 1 night in Apr 2024
Response from Niece on 26 Apr 2024
Wei Ming,Thank you for taking the time to review Best Western PlusWe look forward to seeing you again in the future
It's a cozy place to stay. They gave me the warmest welcome to Australia even before I got there- my flight was delayed by a day so I called them to figure out logistics and they were very helpful. Super accommodating and friendly.
Larry
Stayed 8 nights in Mar 2024
Response from Niece on 14 Apr 2024
So happy you enjoyed your stay at Best Western Plus Larry, we trust you had a great flight home
Wonderful staff and helpful owners. The room was immaculate and the bed fantastic. We had the family room. The hotel is not central but very well connected to the centre via very fast and frequent buses.
Letizia
Stayed 14 nights in Mar 2024
Response from Ryan on 4 Apr 2024
Hi Letizia,Thank you for choosing to stay with us - yes we are five to ten minutes outside of the centre of CBD but as you said with bus stop right outside.
Liked Everything the room was modern very clean comfortable and cozy.everything you need it was close to hospital lots of food shops and its location is just perfect to everything you need the staff are lovely and security is great thank you so much for a great stay
Marilyn
Stayed 2 nights in Mar 2024
Response from Ryan on 4 Apr 2024
Hi Marilyn,Thank you for taking the time to leave a review - it's much appreciated.
The bed was so comfortable, clean, the staff were great and accomodating
Alivia
Stayed 1 night in Feb 2024
Response from David on 11 Mar 2024
Thank you for your review actually we have numbers of good comments about our beds.They are from A H Beard Aus. Company just incase you would like to buy one.
your review makes us so happy we do have a meeting with the staff every week and we always share the reviews with them and that make them to realised that they have been acknowledged.Thank you so much.
Affordable gem within easy reach of the city and inner west suburbs. Clean and safe, fantastic staff and very clean.
Jodi
Stayed 1 night in Nov 2023
Response from Ryan on 15 Nov 2023
Hi Jodi,Thank you for the 5/5 review, we are glad you had a good experience staying with us! We hope to see you again.
10/10 Excellent
Dean
Business traveller
5 Nov 2023
Liked: Amenities
Very clean tidy - good beds and linen - high standards of cleanliness and amenities nearby
Dean
Stayed 1 night in Nov 2023
Response from Ryan on 10 Nov 2023
Hi Dean,Thank you for the consideration you have shown, by taking the time to review us - we really appreciate it and hope to see you again in the future.
I found the best western at Camperdown, very clean, helpful front desk...
Owen
Stayed 1 night in Sep 2023
Response from Ryan on 26 Sept 2023
Hi Owen,Thank you for choosing to stay with us, we are joyed to hear you had a positive experience! We hope to see you again one day :)
10/10 Excellent
Michael
18 Sept 2023
Michael
Stayed 1 night in Sep 2023
Response from Ryan on 9 Oct 2023
Thank you for the 5/5 review!
6/10 Okay
paul
24 Aug 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was clean,
Price online was different than paid. (Was like they charged US DOLLARS) on the booking, than converted it to AUS, so was higher.
The bed was warn out, needs a new bed.
Staff was friendly, easy check in, .
paul
Stayed 1 night in Aug 2023
Response from Ryan on 24 Aug 2023
Hi Paul,Thank you for choosing to stay with us. We will investigate regarding the bed (as they were replaced in 2021). The charges was slightly higher as you requested parking as well.
Great location and good price, but the real standout is the customer service. The property managers are so responsive, friendly and helpful. I would stay here every time I travel to Sydney.
Fiona
Stayed 3 nights in Jun 2023
Response from Ryan on 23 Jun 2023
Hi Fiona,Your kind words are really appreciated! Thank you :)
Central location to public transportation and restaurants. Rooms were clean and comfortable. I just needed to learn how to turn in the lights by inserting the room key into the light switch slot!
Jeffrey
Stayed 1 night in Jun 2023
Response from Ryan on 23 Jun 2023
Hi Jeffrey,Thanks for leaving a review, and reminding us to inform all the guests how the lights work.
8/10 Good
Michael
5 Jun 2023
Michael
Stayed 2 nights in Jun 2023
Response from Niece on 2 Jul 2023
Michael, thank you for taking the time to review our property it is very much appreciated
We needed to be close to Camperdown hospital, it was a very short walk. Great convenience store nearby to purchase flowers cards etc. Best Western small & homely with lovely clean rooms serviced daily with wonderful family staff & parking with easy access!
Colleen
Stayed 2 nights in May 2023
Response from Nason on 8 May 2023
Thankyou Colleen for your review, we are overjoyed that you had a great stay at our hotel.
Hi Christine,Thank you for the feedback. It's never our intention to come across that way! Our aim is to create a warm and inviting atmosphere, we may have missed the mark this time - but we will take this on board and strive to be better :)
Hi Rachel, Thank you for leaving a review, we hope you had a restful sleep, however yes some rooms near the road can be nosier than others - if we had any availability we would be more than happy to move your room :)
Budget hotel in every sense except the price. Tiny room with trip hazard enroute to ensuite. Air conditioner was noisy as a steam train. Mattress had collapsed on one side and so my other half spent the night trying not to roll off the bed. Wouldn't recommend.
Helen
Response from Niece on 6 Jan 2023
Helen,We at BWP feel so disappointed your stay was not up to your expectations.We were unaware there was issues with the bed until you notified me of the problemNY is capacity for accommodation in Sydney hence the rate was more than usual.Please feel free to call, we can discuss your issues in detail.