Standard Room, 1 King Bed, Non Smoking, Kitchenette

Reviews of Best Western Plus Camperdown Suites

3 out of 5
Best Western Plus Camperdown Suites
108 Parramatta Road, Camperdown, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 93 out of 128 reviews" "
Rating 8 - Good. 27 out of 128 reviews" "
Rating 6 - Okay. 4 out of 128 reviews" "
Rating 4 - Poor. 3 out of 128 reviews" "
Rating 2 - Terrible. 1 out of 128 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wei Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The receptionist was very helpful and on hand to help when needed.
Stayed 1 night in Apr 2024
Response from Niece on 26 Apr 2024
Wei Ming,Thank you for taking the time to review Best Western PlusWe look forward to seeing you again in the future

8/10 Good

Zewei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: clean, safe, everything you need Not like: very small room
Stayed 3 nights in Apr 2024
Response from Niece on 26 Apr 2024
ZeweiThank you for your review it is appreciated.

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No eateries handy for dinner
Stayed 1 night in Apr 2024
Response from Niece on 26 Apr 2024
Mark,I am sorry you felt there was no variety for dinner, there are many places within walking distance like King Street Newtown and Chinatown

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a cozy place to stay. They gave me the warmest welcome to Australia even before I got there- my flight was delayed by a day so I called them to figure out logistics and they were very helpful. Super accommodating and friendly.
Stayed 8 nights in Mar 2024
Response from Niece on 14 Apr 2024
So happy you enjoyed your stay at Best Western Plus Larry, we trust you had a great flight home

10/10 Excellent

Letizia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and helpful owners. The room was immaculate and the bed fantastic. We had the family room. The hotel is not central but very well connected to the centre via very fast and frequent buses.
Stayed 14 nights in Mar 2024
Response from Ryan on 4 Apr 2024
Hi Letizia,Thank you for choosing to stay with us - yes we are five to ten minutes outside of the centre of CBD but as you said with bus stop right outside.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 2 nights in Mar 2024
Response from Niece on 14 Apr 2024
Thank you Ian for your positive comment.

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked Everything the room was modern very clean comfortable and cozy.everything you need it was close to hospital lots of food shops and its location is just perfect to everything you need the staff are lovely and security is great thank you so much for a great stay
Stayed 2 nights in Mar 2024
Response from Ryan on 4 Apr 2024
Hi Marilyn,Thank you for taking the time to leave a review - it's much appreciated.

10/10 Excellent

Alivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable, clean, the staff were great and accomodating
Stayed 1 night in Feb 2024
Response from David on 11 Mar 2024
Thank you for your review actually we have numbers of good comments about our beds.They are from A H Beard Aus. Company just incase you would like to buy one.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and nice.
Stayed 2 nights in Feb 2024
Response from David on 11 Mar 2024
Thank you so much we appreciated.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to RPAHospital. Very good receptionist most helpful
Stayed 2 nights in Jan 2024
Response from Ryan on 15 Jan 2024
Hi Peter,Thank you for reviewing our property, and you are most correct, we are blessed with some great reception staff!

10/10 Excellent

Siddhant

Stayed 3 nights in Dec 2023
Response from David on 3 Jan 2024
Thank you so much for your review, truly reviews like that make us to do more for our guests.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from David on 3 Jan 2024
Thank you very much we love to host you again.

10/10 Excellent

Ben

Stayed 1 night in Nov 2023
Response from David on 3 Jan 2024
That is very nice of you thank you so much.

10/10 Excellent

Karolyn

Stayed 1 night in Nov 2023
Response from David on 3 Jan 2024
your review makes us so happy we do have a meeting with the staff every week and we always share the reviews with them and that make them to realised that they have been acknowledged.Thank you so much.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Ryan on 28 Nov 2023
Thank you for taking the time to leave a review, it allows us to gauge the response of our guests.

10/10 Excellent

Phillip

Liked: Amenities, property conditions & facilities
😎
Stayed 1 night in Nov 2023
Response from Ryan on 23 Nov 2023
Hi Phillip,Thank you for the 5/5 review, we hope to see you again in the future.

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable gem within easy reach of the city and inner west suburbs. Clean and safe, fantastic staff and very clean.
Stayed 1 night in Nov 2023
Response from Ryan on 15 Nov 2023
Hi Jodi,Thank you for the 5/5 review, we are glad you had a good experience staying with us! We hope to see you again.

10/10 Excellent

Dean

Business traveller
Liked: Amenities
Very clean tidy - good beds and linen - high standards of cleanliness and amenities nearby
Stayed 1 night in Nov 2023
Response from Ryan on 10 Nov 2023
Hi Dean,Thank you for the consideration you have shown, by taking the time to review us - we really appreciate it and hope to see you again in the future.

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Ryan on 10 Nov 2023
Hi Rod,We appreciate your review, thank you kindly.

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the best western at Camperdown, very clean, helpful front desk...
Stayed 1 night in Sep 2023
Response from Ryan on 26 Sept 2023
Hi Owen,Thank you for choosing to stay with us, we are joyed to hear you had a positive experience! We hope to see you again one day :)

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Ryan on 9 Oct 2023
Thank you for the 5/5 review!

6/10 Okay

paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was clean, Price online was different than paid. (Was like they charged US DOLLARS) on the booking, than converted it to AUS, so was higher. The bed was warn out, needs a new bed. Staff was friendly, easy check in, .
Stayed 1 night in Aug 2023
Response from Ryan on 24 Aug 2023
Hi Paul,Thank you for choosing to stay with us. We will investigate regarding the bed (as they were replaced in 2021). The charges was slightly higher as you requested parking as well.

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ryan on 11 Aug 2023
Hi Pauline,Thank you for the 5/5 review - we hope to see you again soon!

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean neat modern rooms
Stayed 1 night in Jun 2023
Response from Niece on 24 Jun 2023
Philip, thank you for your positive review it is so appreciated.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good price, but the real standout is the customer service. The property managers are so responsive, friendly and helpful. I would stay here every time I travel to Sydney.
Stayed 3 nights in Jun 2023
Response from Ryan on 23 Jun 2023
Hi Fiona,Your kind words are really appreciated! Thank you :)

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Central location to public transportation and restaurants. Rooms were clean and comfortable. I just needed to learn how to turn in the lights by inserting the room key into the light switch slot!
Stayed 1 night in Jun 2023
Response from Ryan on 23 Jun 2023
Hi Jeffrey,Thanks for leaving a review, and reminding us to inform all the guests how the lights work.

8/10 Good

Michael

Stayed 2 nights in Jun 2023
Response from Niece on 2 Jul 2023
Michael, thank you for taking the time to review our property it is very much appreciated

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
It is wonderful to stay in a well run family business. Excellent attention to detail even a magnifying mirror in the well appointed room
Stayed 2 nights in Jun 2023
Response from Ryan on 8 Jun 2023
Hi Sheila, Thank you for such a stellar review! We really appreciate your kind words.

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Naison was absolutely a great host!!
Stayed 4 nights in May 2023
Response from Ryan on 8 Jun 2023
Thank you for leaving a review, we agree he's a wonderful host!

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
Friendly staff, comfy and quiet.
Stayed 1 night in May 2023
Response from Ryan on 8 Jun 2023
Justin,Thank you for taking the time to leave a review we all really appreciate it.

10/10 Excellent

Fiona

Stayed 1 night in May 2023
Response from Nason on 22 May 2023
Thankyou for your kind review

10/10 Excellent

camille

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location and value
Great Inner West local comfy bed Clean very helpful staff value Extremely handy location bus stop out the front
Stayed 4 nights in May 2023
Response from Niece on 13 May 2023
Camille, Thank you for your positive review, the team really appreciate you taking the time tp let us know you enjoyed your stay.

8/10 Good

Jose

Liked: Staff & service
Stayed 2 nights in May 2023
Response from David on 11 May 2023
Thank you so much for your review its much appreciated.

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We needed to be close to Camperdown hospital, it was a very short walk. Great convenience store nearby to purchase flowers cards etc. Best Western small & homely with lovely clean rooms serviced daily with wonderful family staff & parking with easy access!
Stayed 2 nights in May 2023
Response from Nason on 8 May 2023
Thankyou Colleen for your review, we are overjoyed that you had a great stay at our hotel.

10/10 Excellent

Liam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, couldn’t be more friendly and helpful
Stayed 1 night in Apr 2023
Response from Nason on 2 May 2023
Liam,Thankyou for your kind review, I will be sure to let our staff know.

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, great location, friendly staff
Stayed 1 night in Apr 2023
Response from David on 17 Apr 2023
Thank you so much for your feed back and truly comment like yours make us to do more.Thanks again.

8/10 Good

Prof Oswin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff extremely helpful and friendly
Stayed 3 nights in Apr 2023
Response from David on 17 Apr 2023
Thank you so much for your feed back.

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, staff were helpful and friendly. Would recommend!
Stayed 2 nights in Mar 2023
Response from Ryan on 6 Apr 2023
Hi Raquel,We really appreciate the review and your kind words - thank you!

6/10 Okay

Christine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Just very clinical and average
Stayed 5 nights in Mar 2023
Response from Ryan on 6 Apr 2023
Hi Christine,Thank you for the feedback. It's never our intention to come across that way! Our aim is to create a warm and inviting atmosphere, we may have missed the mark this time - but we will take this on board and strive to be better :)

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Nason on 26 Apr 2023
Thankyou for your kind review. Its nice to see our efforts are being translated into happy guests

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Ryan on 6 Apr 2023
Hi Robyn,We appreciate the time you've taken to leave a review, we look forward to having you stay again in the future.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from David on 17 Apr 2023
Thank you so much Samantha for your feed back and truly your comments makes us to do better.Regards

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS HOTEL
GREAT INNER WEST HOTEL HANDY TO TRANSPORT AND RPA HOSPITAL Onky 15 minute bus ride to city Very comfortable accommodation Will stay here. Again
Stayed 3 nights in Mar 2023
Response from Ryan on 23 Mar 2023
Hi Neville,Thank you for the 10/10 review, we really appreciate your kind words and hope you see you again in the future!

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at check in was so lovely, friendly & helpful!
Stayed 1 night in Mar 2023
Response from David on 6 Mar 2023
Thank you so much for the review and truly you guys makes us to do more for our guests.Thanks again.

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 1 night in Feb 2023
Response from Ryan on 2 Mar 2023
Hi Amy! Thank you for leaving a review - we hope to meet you again :)

10/10 Excellent

shauna

Stayed 2 nights in Feb 2023
Response from yan on 2 Mar 2023
Hi Shauna, we really appreciate the 10/10 review - thank you for the support.

8/10 Good

Rachel

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great location, pretty noisy though
Stayed 1 night in Feb 2023
Response from Ryan on 16 Feb 2023
Hi Rachel, Thank you for leaving a review, we hope you had a restful sleep, however yes some rooms near the road can be nosier than others - if we had any availability we would be more than happy to move your room :)

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, wonderfully friendly staff and fabulous rooms, will certainly stay again.
Stayed 2 nights in Feb 2023
Response from Ryan on 9 Feb 2023
Hi Melanie,Thank you for the kind words and taking the time to leave a review, it really helps us!

4/10 Poor

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Budget hotel in every sense except the price. Tiny room with trip hazard enroute to ensuite. Air conditioner was noisy as a steam train. Mattress had collapsed on one side and so my other half spent the night trying not to roll off the bed. Wouldn't recommend.
Response from Niece on 6 Jan 2023
Helen,We at BWP feel so disappointed your stay was not up to your expectations.We were unaware there was issues with the bed until you notified me of the problemNY is capacity for accommodation in Sydney hence the rate was more than usual.Please feel free to call, we can discuss your issues in detail.

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities