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Reviews of Little National Hotel Sydney

4 out of 5
Little National Hotel Sydney
26 Clarence St, Sydney, NSW

Reviews

9.6

Exceptional

Rating 10 - Excellent. 928 out of 1080 reviews" "
Rating 8 - Good. 116 out of 1080 reviews" "
Rating 6 - Okay. 13 out of 1080 reviews" "
Rating 4 - Poor. 14 out of 1080 reviews" "
Rating 2 - Terrible. 9 out of 1080 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little National was a gem of a hotel close to Sydney Harbour. Excellent service. Loved the roof top patio with free expresso/cappacino coffee machine. Great value for your money.
Stayed 3 nights in Mar 2024
Response from Stephanie on 30 Apr 2024
Dear Maria,We would like to thank you for leaving a Little feedback based on your recent stay. We are so pleased that you enjoyed all aspects of your stay and found our location perfectly centralised with everything you want and need at our doorstep.Our Complimentary coffee/tea at the rooftop is surely a great addition to get your day started or relax after a busy day of work, so we love that you enjoyed it!We can't wait to see you again in the near future.Kind Regards,StephanieDuty Manager.

4/10 Poor

Alfie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Damp and dusty rooms. Smelled very damp and odd, moved first room due to smell, and dust, into another room a few floors above, same issues, did not complain again, what’s the point? Staff were okay, they only sell toasties and nothing else??? Maybe a pizza? Asked for a drink and told by a member of staff to come back in five minutes or so because he is training someone? It is really not a four star hotel… more like 2 or 3, it is very dusty and they had flooding and it smells very damp… not cleaned very well at all. Photos evidence and videos.
Stayed 5 nights in Apr 2024
Response from Stephanie on 1 May 2024
Dear Alfie,Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant smell that you experienced in the room as this is not the level of service we aim for.We are sorry to hear that you felt disappointed by our lack of food options. As you are probably aware, we don't have a restaurant on site so we like to encourage our Guests to discover the local area and all the beautiful culinary options that Sydney and Barangaroo have to offer. We also have a fantastic door to door option with services such as Uber Eats/Menulog/DoorDash which means you can order a tasty meal to the hotel and our amazing Concierge team will deliver your food directly to the door of your room.We like to create real moments at Little National and can see that we haven't on this occasion. We hope these things don't deter you from staying with us again. We would love the opportunity to turn this experience around. We look forward to welcoming you back to Little National Hotel Sydney in the future.StephanieKind regards,

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Very clean hotel.

10/10 Excellent

Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great location right next to the train station (when exiting airlink train, head towards York then exit Clarence). The rooftop was great with Nespresso coffee and sparkling/still water. I appreciated the 24 hours gym especially being jet lagged and up at 3 am. They allowed us to check in early and gave excellent tips for what to do for the day! Our luggage was already in the room by the time we entered. The place was just as pictured!
Stayed 3 nights in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything will be back and recommend to friend's
Stayed 3 nights in Apr 2024

10/10 Excellent

TAILAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Next door to train station. Great staff and high tech room
Stayed 5 nights in Apr 2024

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely quiet hotel in the middle of the city, only 2 mins to Wynyard Station. The hotel is new and fresh with modern amenities and decor. Bed was very comfy. Felt like a cocoon with the timber framing above the bed. Can’t wait to go back.
Stayed 1 night in Apr 2024

10/10 Excellent

ericka

Travelled with family
Liked: Amenities
Loved it and very convenient!
Stayed 5 nights in Mar 2024

10/10 Excellent

Hanzel Ming Rong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Although during the last night the window outside has a rattling sound. Only did not manage to sleep well the last night.
Stayed 5 nights in Apr 2024

10/10 Excellent

Paul

Liked: Property conditions & facilities
First class as always
Stayed 1 night in Apr 2024

10/10 Excellent

PENG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary modern Hotel with tech. Small rooms but nice for what they are for. Very friendly and helpf staff. Nice roof top bar and library area plus the gym. The only small thing is the water tab is a bit too long which makes the water basin less useful. But the overal of this Hotel is still excellent.
Stayed 6 nights in Apr 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in Little National hotels in both Sydney and Canberra and recommend them as an incredibly comfortable, clean reliable and great value. They also have a lovely common bar/library area in each hotel. The hotel in Sydney is located next to Wynyard station which makes it convenient for guests to take advantage of the rail, bus and light rail services. We loved the self serve check in and check out kiosks. The staff at both hotels are friendly, helpful and professional
Stayed 1 night in Apr 2024

10/10 Excellent

Elaine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for what I needed. Very friendly staff. Thank you.
Stayed 1 night in Apr 2024

8/10 Good

Nicole Adzo

Stayed 3 nights in Apr 2024

10/10 Excellent

Ema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A for everything.
Stayed 1 night in Apr 2024

6/10 Okay

Julie Ann, Chelsea

Travelled with partner
Liked: Cleanliness, staff & service
Nowhere to eat. Tried to order snacks up on roof top but was out of food. Being close to train was great!
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but we used for sleeping only and left really early to make our flight.
Stayed 1 night in Apr 2024

10/10 Excellent

Juan, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Anthony Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Callan

Liked: Cleanliness, staff & service, property conditions & facilities
The little national customer service was outstanding, they went above and beyond to ensure our stay was seamless and
Stayed 2 nights in Apr 2024
Response from Becky on 13 Apr 2024
Dear Callan,We are so pleased to hear that you enjoyed all aspects of your stay.We are delighted to learn that you had a pleasant stay with us. Moreover, we are thrilled to hear that our little stars looked after you and made a memorable impression.Thank you for your kind little feedback!Regards,BeckyDuty Manager

10/10 Excellent

Parin, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique about this hotel was, very friendly staff, very modern and new. Very comfortable bed.
Stayed 5 nights in Apr 2024
Response from Becky on 13 Apr 2024
Hi Parin, Thank you so much for leaving us a Little review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us and we look forward to seeing you again in the near future. Kind Regards, BeckyDuty Manager

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Becky on 13 Apr 2024
Hey Julian,Thank you so much for taking time to let us know about your experience.We love to create little memorable experience for our valued guests here!We hope to welcome you back soon!Regards,Becky Duty Manager

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent setup. It is a very stylish room and friendly staff. I enjoyed our stay and will come back when I am in Sydney.
Stayed 1 night in Mar 2024
Response from Becky on 14 Apr 2024
Hi Nikolai,Thank you for your kind little feedback!We are delighted to learn that you found our hotel exceptionally and rated us five stars review. Our team is committed to providing excellent service, and it's wonderful to know that their efforts had a positive impact on your stay.We hope to see you very soon for your next trip in Sydney!Warmest Regards,BeckyDuty Manager

10/10 Excellent

Jessica

Stayed 5 nights in Apr 2024

10/10 Excellent

Kate

Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, with good facilities. Very central and easy to walk to the harbour and circular quays. Staff very helpful and friendly. Room was perfect - smaller than other hotel rooms but more than adequate for me, and had everything I needed and certainly made really good use of all the space. Terrace area perfect for a drink, reading and having some chill time.
Stayed 5 nights in Mar 2024
Response from Becky on 7 Apr 2024
Hey Anna,We think you are AMAZING for taking time to let us know about your little experience at the hotel.We are so pleased that you enjoyed all aspects of your stay. We aim to create real moments at Little National and can see that we have on this occasion.We can't wait to see you again in the near future!Warmest Regards,BeckyDuty Manager

10/10 Excellent

Marilyn Cyrilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly and professional great location everything was within walking distance. Rooms was small but workable. Overall great Hotel will recommend
Stayed 6 nights in Mar 2024
Response from Becky on 7 Apr 2024
Hi arilyn, We would like to thank you for leaving a Little feedback based on your recent stay. We are so pleased that you enjoyed all aspects of your stay and found our location perfectly centralised with everything you need only a few minutes away.Thanks for mentioning our staff as well, we are lucky to have them around to help creating little sweet moment with every single guest.We are looking forwards to welcoming you back soon!Warmest Regards,Becky Duty Manager

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024
Response from Becky on 7 Apr 2024
Hi Paul,We would like to thank you for leaving us a Little feedback based on your recent stay.We are so honoured to hear that you have recommended us and we very much look forward to welcoming you back to Little National Hotel Sydney in the near future.Warmest Regards,BeckyDuty Manager

10/10 Excellent

Andrew, Canberra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for what I needed
Stayed 1 night in Apr 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024

10/10 Excellent

Pennapha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for our 2 night stay in Sydney after a cruise. Extremely easy to get to by local transit. Very clean and modern room. Loved the extras like in-room coffee/tea set with mini bar options. Beautiful rooftop bar w/bites. Only weird little thing was the bed is set into window cove where one person has to crawl over the other to get in & out of bed… prob wouldn’t work so well for seniors.
Stayed 2 nights in Mar 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Centrally located right on top of a train station surrounded by plenty of shopping and restaurants. The most wonderful staff and very nice amenities. Great shower. Room was spotlessly clean but teeny-tiny. I had to climb over my partner to go to the bathroom during the night. Despite excellent air conditioning, the room was quite humid and our clothes and bed linens felt slightly damp.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were great and helpful. Location is great for exploring the city and surrounding areas. Can't get any closer to the trains.
Stayed 2 nights in Mar 2024
Response from Carla , Guest Service Manager on 30 Mar 2024
Hi Jeff, Many thanks for leaving us a Little feedback based on your recent stay. We are so pleased that you love the modern style of the hotel and look forward to seeing you again soon in the near future. Kind Regards,

10/10 Excellent

Colleen, Croton on Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A novel concept. Small room but everything that is needed and more. Most important is the fantastic, super comfortable, luxurious bed. A nice stay especially for work related travel.
Stayed 3 nights in Mar 2024
Response from Becky on 28 Mar 2024
Hi Colleen,We think you are AMAZING for taking time to let us know about your little experience in our hotel.We are so pleased that you enjoyed all aspects of your stay and appreciated our modern style and amazing cloud like beds!We hope to see you again in the near future!Love,Becky LamDuty Manager

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and how clean the entire hotel was. The roof top bar was fantastic. The hotel is located near the subway station. Very convenient
Stayed 1 night in Mar 2024
Response from Becky on 28 Mar 2024
Hi Daniel, We would like to thank you for taking the time to leave us a Little review based on your recent stay. We are so pleased that you enjoyed your stay and loved the rooftop bar and convenient centralised location. Cleanliness and hygiene is something we hold as a priority so we are overjoyed that this was an aspect of your stay that impressed you and made a noticeable impact. We will certainly pass your kind feedback onto our Housekeeping department so they know that they contributed to a memorable stay. We hope to see you again in the near future! Kind Regards, Becky LamDuty Manager

10/10 Excellent

Dragoslav

Stayed 3 nights in Mar 2024

8/10 Good

Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean and quiet.very convenient to everywhere.only thing is space small and no parking spot.
Stayed 3 nights in Mar 2024
Response from Becky on 28 Mar 2024
Hi Ming,We would like to thank you for leaving a Little feedback based on your recent stay. We are so pleased that you enjoyed your experience and found our location perfectly centralised with everything you need only a few minutes away.We affiliated with Wilson parking which is located just around 4 minutes walking from the hotel. Sorry to know that this information was not clear on our website, however, we hope that we made up for it in every other way. We would love to see you again soon.Best Wishes,BeckyDuty Manager

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern decor, clean and up-to-date. Very convenient for train pssengers, as the Wynyard station is next door.
Stayed 4 nights in Mar 2024
Response from Becky on 28 Mar 2024
Hi Frederick,We would like to thank you for leaving a Little feedback based on your recent stay.We are so pleased that you enjoyed all aspects of your stay and found our location perfectly centralised with everything you want and need at our doorstep.Our furniture and decoration are super luxurious so we love that you love them!We can't wait to see you again in the near future.Kind Regards,BeckyDuty Manager

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Becky on 28 Mar 2024
Hi Dorothy,Thank you so much for taking time to let us know about your experience.We love to create a little amazing joy with our guest so that they can leave with smile!We hope to welcome you back soon!Regards,BeckyDuty Manager

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 2 nights in Mar 2024
Response from becky on 27 Mar 2024
Dear Richard, Thank you for your kind words regarding your experience at Little National Hotel. Providing exceptional service with a smile is our priority, and we're glad to hear that our team made your visit enjoyable. We will be sure to pass along your compliments to all of our staff, and we thank you for taking the time to recognise their efforts. We truly appreciate your feedback and look forward to welcoming you back for another wonderful experience in the future. Warm Regards,Becky LamDuty Manager

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carla Emilie, Guest Service Manager, LNS on 23 Mar 2024
Hi Jennifer , Many thanks for leaving us a Little feedback based on your recent stay. We are so pleased that you love the modern style of the hotel and look forward to seeing you again soon in the near future. Kind Regards,

10/10 Excellent

Soenke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Carla Emilie, Guest Service Manager, LNS on 23 Mar 2024
Hi Soenke, Many thanks for leaving us a Little feedback based on your recent stay. We are so pleased that you love the modern style of the hotel and look forward to seeing you again soon in the near future. Kind Regards,

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check in and check out Clean and maintained property Great working space on the 11th floor
Stayed 3 nights in Mar 2024
Response from Carla Emilie, Guest Service Manager, LNS on 23 Mar 2024
Hi Jamie,Thank you for your positive feedback! We're delighted to hear that you had a seamless check-in and check-out experience and that you found our property clean and well-maintained. We're also pleased that you enjoyed the working space on the 11th floor. We look forward to welcoming you back for another enjoyable stay in the future!Kind regards,

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location: Less than 20 minute walk to Circular Quay,The Opera House and Darling Harbor. There are lots of dining & shopping options available in this beautiful part of Sydney We stayed in one of their smaller rooms which was adequate but a little tight with all the luggage we were carrying. Next trip we will explore options for a larger room. We will definitely stay there again.
Stayed 4 nights in Mar 2024
Response from Carla Emilie, Guest Service Manager, LNS on 23 Mar 2024
Hi Jay,Thank you for your feedback! We're glad you enjoyed our great location and the amenities nearby. We appreciate your understanding about the room size and look forward to welcoming you back for a more spacious stay next time!Kind regards,

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Room was very clean and modern. Location great and friendly staff.
Stayed 1 night in Mar 2024
Response from Carla Emilie, Guest Service Manager, LNS on 23 Mar 2024
Hi James, Many thanks for leaving us a Little feedback based on your recent stay. We are so pleased that you love the modern style of the hotel and look forward to seeing you again soon in the near future. Kind Regards,

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Carla Emilie, Guest Service Manager, LNS on 23 Mar 2024
Hi David, Many thanks for leaving us a Little feedback based on your recent stay. We are so pleased that you love the modern style of the hotel and look forward to seeing you again soon in the near future. Kind Regards,

6/10 Okay

Melodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property right beside a train stop. Easy to get to from the airport. Upon our arrival, my husband had a VERY STRONG reaction to the scent in the foyer. Fortunately there was a room available to assess. The strong scent did not extend to the rooms thankfully as we would not have been able to stay if it did. When my husband raised his concern, we were informed that the scent is part of the company’s branding. If you have scent sensitivities, it might be difficult to stay here.
Stayed 2 nights in Mar 2024
Response from Carla Emilie, Guest Service Manager, LNS on 23 Mar 2024
Hi Melodie,Thank you for sharing your experience with us. We're glad to hear that you found our property convenient and easy to access from the airport.We apologise for the strong scent in the foyer that affected your husband upon arrival. While we understand that our company's scent branding may not be suitable for everyone, we're relieved to hear that the scent did not extend to the rooms and that you were able to stay comfortably.Your feedback regarding scent sensitivities is valuable to us, and we will certainly take it into consideration for future improvements. If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know.We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Warm regards,