Budget Twin Room, Shared Bathroom
Check availability

Reviews of Neutral Bay Lodge

3 out of 5
Neutral Bay Lodge
45 Kurraba Road, Neutral Bay, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 155 out of 513 reviews" "
Rating 8 - Good. 219 out of 513 reviews" "
Rating 6 - Okay. 100 out of 513 reviews" "
Rating 4 - Poor. 25 out of 513 reviews" "
Rating 2 - Terrible. 14 out of 513 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Yaritza del Pilar

Stayed 1 night in Apr 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC but otherwise excellent value, ferry literally down the street, good food, grocery, pubs and parks all walking distance.
Stayed 4 nights in Mar 2024
Response from NBL Management on 26 Mar 2024
Hi Carl,Thank you so much for your feedback.

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, staff & service
Great location, very clean, but the shower door and bathroom door were two close together and made exiting the shower or bathroom difficult.
Stayed 1 night in Feb 2024

8/10 Good

Jacinta

Liked: Cleanliness
It was clean and convenient
Stayed 2 nights in Feb 2024

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Extremely close to family living 10 minute walk away
Stayed 3 nights in Jan 2024

6/10 Okay

Sara

Liked: Cleanliness
Spacious room, comfortable bed, good facilities in the room. Close to Neutral Bay shops, Kirribilli, Milsons Point, easy to walk to shops, trains, ferries. Bit noisy as the property is on the corner of two roads, and my room was right at the front of the building. Room could do with a freshen up, carpet was worn / torn in a few places. Otherwise a comfortable and convenient place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Randall B

Liked: Staff & service, property conditions & facilities
The staff were wonderful and my room was clean and comfortable.
Stayed 2 nights in Dec 2023
Response from NBL Management on 20 Dec 2023
Hi Randall,We are glad that you enjoyed your stay with us.Kind Regards,

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service
Location
Stayed 1 night in Dec 2023

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the cleanliness of their shared bathroom. I didn’t like the paint of the room. Needs repainting
Stayed 2 nights in Nov 2023

10/10 Excellent

Kerrie

Stayed 1 night in Nov 2023

8/10 Good

Lupe

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2023

8/10 Good

Stewart

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check out the neighbourhood
The rooms were as expected, adequate and comfortable. Bathroom was clean and functional. Location was very pleasant, make sure you checkout your surrounds. There were only 2 negatives, parking, 6 spots is reasonable but it requires other guests to park well, during our stay one of the guests did not leave room to access the park, maybe lines are required.. 2nd issue was that on arrival the rooms stunk, this was fixed by opening the windows and airing out.
Stayed 3 nights in Sep 2023

6/10 Okay

Robyn

Travelled with partner
Liked: Cleanliness, staff & service
The staff were very friendly and helpful.
Stayed 1 night in Oct 2023

2/10 Terrible

Emma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Please ventilate the rooms,
Stayed 2 nights in Sep 2023

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for us for what we were doing for the evening
Stayed 1 night in Sep 2023

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Location! Location! A very short walk from Neutral Bay Wharf to Neutral Bay Lodge. Perfect spot to stay & very convenient to jump on a bus from the wharf to Neutral Bay Junction for dining & shopping. Would highly recommend.
Stayed 1 night in Sep 2023

6/10 Okay

John

Liked: Cleanliness, staff & service
Close to ferry, easy walk. Reasonable Price. I have a stuffed knee so stairs were an issue, especially narrow stairs down to kitchen.
Stayed 4 nights in Jul 2023

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We list our brother during this stay.The owner was fantastic,she fixed immediately some things that broke during our stay ,and was so comforting. Lovely place with a very attentive owner .
Stayed 4 nights in Jul 2023
Response from NBL Management on 31 Jul 2023
Hi Vanessa,It was a pleasure to host you here. We wish you all the best!

6/10 Okay

Lorraine

Stayed 2 nights in Jul 2023

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness
All good
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for one night.
This was a basic hotel with a basic price, so no surprises. We had room 7, which was a small queen room upstairs, with large ensuite. The bed could have been a bit better, but fine for one night. Fan heater useful for warmth. TV worked fine. Plenty of hot water. We had no issues with noise or kitchen smells. Limited street parking. Really close walk to 2 restaurants- Mum & Dad's, and Jaggis Indian. We ate at Jaggis, which had really excellent food. In the am, walk to the wharf downhill for brekky at Thelma & Louise Cafe near the ferry wharf. Overall a pleasant overnight stay, for the money paid.
Stayed 1 night in Jul 2023

4/10 Poor

Louis Georgy

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like it n otvworthbthe price. Looks more li I e an sir bmb. I had to brace the cold to go to yhe toilet at night. Toilet not clean. Tv did n ot work. Was force to check out before 10 am. Did not sleep well.
Stayed 1 night in May 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Stayed 1 night in May 2023

6/10 Okay

Julie

Travelled with group
Old rustic building, lots of stairs shared amenities.
Stayed 1 night in May 2023

4/10 Poor

Isabella

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Clare

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Yes it’s an older property, however it’s dirty and noisy. Paint peeling off walls, mould in the bathroom, we had a silverfish in the bed sheets, and there is very limited staffing. For the $160 we paid, it was overpriced for what we got. Also next to no security with room keys being left outside the building once staff had gone home. While I understand they are not 24/7 staffed, anyone could have seen the basket there and known who was staying at the hotel or due to check in and let themselves into the building. Would not recommend.
Stayed 1 night in May 2023

8/10 Good

Jeonggyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced youth hostel. Thin walls, dirty and cramped rooms. inconsiderate neighbours and next to busy road means no sleep
Stayed 1 night in Apr 2023

8/10 Good

Donald

Travelled with family
Liked: Staff & service, room comfort
Good value
After hours checkin was easy though wasn't explained before we arrived. Ensuite bathroom was very small but clean and functional. No air conditioning but fan was supplied. Some cooking smells permeated from kitchen area on floor below. Great location a few minutes walk from Neutral Bay ferry wharf and bus stop. Overall reasonable value for central Sydney. Recommend Mum & Dads Place restaurant just down road towards ferry. Very friendly great Lamb pack takeaway for $28 easily feeds 2.
Stayed 2 nights in Mar 2023

6/10 Okay

Lindy

Business traveller
Liked: Cleanliness
Rooms were very clean
Stayed 3 nights in Mar 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location: ferry ride across the harbour from Circular Quay takes 15 mins and what a view! Free sightseeing trip of the bridge, the Opera House, the Quays, and northern bays. Lodge is just 5 mins walk up hill from the Neutral Bay wharf. ( Plus nice cafe by wharf for breakfast.) Don't be put off by the Lodge's shabby paintwork and carpet: my room was scrupulously clean, and the bed linen was pristine. Bed was new and very comfortable. Room had everything I needed. Ensuite bathroom was small but new, and shower was great. There was a fridge, big wardrobe with safe, floor fan, and TV (which I didn't try). Very quiet street, and staff were friendly and helpful. Highly recommended. I'll be back!
Stayed 2 nights in Feb 2023
Response from NBL Management on 27 Feb 2023
Hi Sharon,Thank you so much for taking your time to give us a feedback. We are glad that you had a nice stay. We hope to host you again in another opportunity.Kind Regards,NBL Management

6/10 Okay

Jim

Stayed 1 night in Feb 2023

4/10 Poor

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A hostel, and the king room with ensuite doesn't share any facilities but it's still a hostel room. The mattresses are pretty well-worn, no air con and the room is really humid, you can hear all the footsteps from upstairs and they make the fire sprinkler pipe rattle against the fluro light, and the road noise is pretty bad. The staff were really nice and we were able to check in early, which was a big help. We stayed in room #1 (all the pictures online are from other rooms). It's just up the road from a good Indian restaurant, a good cafe, and the ferry.
Stayed 2 nights in Feb 2023

4/10 Poor

Drew

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A bit tired. Furniture needs fixing & repairing
Stayed 1 night in Feb 2023

10/10 Excellent

HARUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities
A nice area, near the wharf. Shower head was broken and made it difficult to have a shower. Not fully clean.
Response from NBL Management on 30 Dec 2022
Hi Kristen,Thank you for your time to give us your feedback. Could you please send us an email detailing about the room not been fully cleaned? We do take the cleaning of our rooms as one of our priorities, so I can report to our housekeepers.About the shower, if you had raised the issue to us while you were here, we could have taken action to fix the problem.Kind Regards,

8/10 Good

ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Ok

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
Budget accommodation close to the ferry and circular quay. Rooms are old and need a makeover. Kitchen is down a steep narrow staircase. Beds were very comfortable

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and reasonably priced. Great spot. Close to ferry. Returning guest.

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is showing its age, it's an old house, but the room was clean and everything was working properly. The staff was very helpful and professional.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic Lodge in amazing location.
A nice little lodge located in the north of Sydney. Location is ideal for short commute to the city centre. Local ferry and bus links nearby but also within walking distance of Harbour Bridge. Small public beach nearby. On site parking for up to 6 vehicles. Often full so park there early if you can. Street parking also available but you need to move your vehicle every hour up until 10pm. Hotel was clean but basic. Room could have been doing with a coat of paint, but really just for aesthetic reasons. Small fridge and tea/coffee making facilities provided with kettle. Ironing board and iron. Shared bathroom/showers very clean. Cooking facilities and access to kitchen/dining area if required.
Stayed 1 night in Nov 2022

6/10 Okay

Lianna

Liked: Amenities, property conditions & facilities
Wonderful
Stayed 1 night in Oct 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and efficiently

2/10 Terrible

Russell

Travelled with partner
Still waiting to hear from them
Response from NBL Management on 3 Nov 2022
Hi Russell,We don't have any email, text message or message sent through Expedia channel from you.Could you please send us an email with your concern? Our email is bookings@neutralbaylodge.com.au

4/10 Poor

Stephen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Noisey. There was no hot water for the two days we were there. When I asked about it they just shrugged their shoulders and said sorry.
Stayed 2 nights in Oct 2022
Response from NBL Management on 7 Oct 2022
Hi Stephen,To turn the hot water in the shower in the room that you were, you needed to turn it to the right hand side, not left as usual. We didn't know that you had any issues at the front desk. Some of the housekeepers don't speak English very well, so if you ever consider to stay with us again, we would kindly ask you to come to the reception or call us if you have any issues.

8/10 Good

IAN

Stayed 1 night in Sep 2022

8/10 Good

Anthony

Liked: Cleanliness
Location
Stayed 1 night in Sep 2022
Response from NBL Management on 19 Oct 2022
Thank you for your review. We look forward to welcoming you back!

10/10 Excellent

austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to ferry. Great access to city.
Stayed 3 nights in Sep 2022
Response from NBL Management on 27 Sept 2022
We are glad you you had a good stay!

8/10 Good

Drew

Business traveller
Liked: Cleanliness, staff & service, amenities
All as expected. BTW no WiFi password in binder in Room 8?
Stayed 1 night in Sep 2022
Response from NBL Management on 24 Sept 2022
Hi Drew,The password is in page 5.Let us know if you have further questions. Thank you for your feedback!