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Syracuse Grand

Property class: 2.5

Choose dates to view prices

Located close to St. Joseph’s Health Amphitheater, Best Western Liverpool-Syracuse Inn & Suites is the perfect haven for relaxation and productivity. Unwind in the spa tub or indoor pool, get fit at the 24-hour gym, or simply relax with a hearty breakfast buffet - previous guests rave about the helpful staff.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Air-conditioning
The current price is €88
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Refrigerator

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Comfort Studio Suite, Multiple Beds, Refrigerator & Microwave

Comfort Studio Suite, Multiple Beds, Refrigerator & Microwave

Comfort Studio Suite, Multiple Beds, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for Comfort Studio Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

Comfort Studio Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

Comfort Studio Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Standard Double Room, 2 Queen Beds, Mobility Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet
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About the area

Located in Liverpool, Syracuse Grand is near the airport and near a train station. The area's natural beauty can be seen at Oneida Lake, while Landmark Theatre and The Oncenter are cultural highlights. Consider Empower Federal Credit Union Amphitheater at Lakeview for a night out, and don't miss New York State Fairgrounds—a top local attraction. Waterskiing, rafting and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Liverpool travel guide
Map
136 Transistor Pkwy, Liverpool, NY, 13088

What's nearby

  • Onondaga Lake Park
    Onondaga Lake Park
    2 min drive - 1.8 km
  • Lake Onondaga
    Lake Onondaga
    2 min drive - 1.8 km
  • Syracuse University
    Syracuse University
    12 min drive - 10.7 km
  • New York State Fairgrounds
    New York State Fairgrounds
    12 min drive - 16.2 km
  • Hopkins Road County Park
    13 min walk - 1.1 km

Getting around

  • Syracuse Regional Transportation Center
    11 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    12 min drive

Restaurants

  • Jersey Mike's Subs
    3 min drive
  • Starbucks
    3 min drive
  • Denny's
    3 min drive
  • KFC
    11 min walk
  • Francesca's Italian Kitchen
    3 min drive

About this property

Syracuse Grand

Hotel near Destiny USA
Located close to Empower Federal Credit Union Amphitheater at Lakeview and New York State Fairgrounds, Syracuse Grand provides a free breakfast buffet, shopping on-site and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a 24-hour gym and a business centre, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and smoke-free property
  • A vending machine, ATM/banking services and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 61 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free Internet and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Heating and fans
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with cable channels
  • Fridges, children's books and coffee/tea makers

Similar properties

Exterior
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark
Liverpool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
6.6 out of 10, 1,007 reviews
The price is €73
includes taxes & fees
13 May - 14 May
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • No lift
  • Roll-in shower (122 centimetre wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 27 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Cots (infant beds) are available for USD 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Property is also known as

Liverpool Syracuse & Suites

Frequently asked questions

Does Syracuse Grand have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Syracuse Grand?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Syracuse Grand on 5 May 2026 start from €88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Syracuse Grand pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Syracuse Grand?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Syracuse Grand?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:30 AM to 3:00 PM for a fee.

What time is check-out at Syracuse Grand?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Syracuse Grand located?

Situated near the airport, this hotel is within 6 mi (10 km) of Destiny USA, Armory Square and Landmark Theatre. The Oncenter and SUNY Upstate Medical University are also within 6 mi (10 km).

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Reviews

Syracuse Grand Reviews

6.6

7.0

Cleanliness

6.4

Amenities

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 267 out of 1007 reviews
Rating 8 - Good. 225 out of 1007 reviews
Rating 6 - Okay. 198 out of 1007 reviews
Rating 4 - Poor. 150 out of 1007 reviews
Rating 2 - Terrible. 167 out of 1007 reviews

Reviews

Verified

10/10 Excellent

erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was friendly and helpful. Great continental breakfast
Stayed 1 night in Apr 2026
Verified

6/10 Okay

kayla

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was dirty. No bedding for pull out. Staff was nice. Pool and hot tub were excellent. Breakfast was horrible.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was great, the breakfast area was great. Only thing was that the employee storage area door was really squeaky, the pool was just around the corner and very loud.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and attentive. Pool and hot tub were kept clean.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service
The hotel was okay. It seemed dated, but was comfortable enough. It used to be a best western. We used the hot tub, but the jets weren’t working, and when we noticed an oily film on the water, we got out and showered. The breakfast was good - eggs and bacon, cereal options, muffins and oatmeal. Overall, the staff was friendly and helpful, the price was good, and the stay was comfortable. The biggest disappointment was the cleanliness of the hot tub, which we were really looking forward to.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and breakfast were nice
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Alana

Nice hotel did have some cosmetic issues and stains on the standing lights but other than that friendly staff
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Michael

Liked: Amenities, property conditions & facilities
Front desk Staff was great. Pool/hottub staff was great. Room was never serviced between the two days. No towels available for day 2. Saturday night kids running and screaming in the halls until after midnight
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marji

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The check in staff were wonderful and personable. Bed was comfy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was delicious, service was excellent. Room,pool,and hot tub clean. Would stay here again
Stayed 1 night in Oct 2025
Verified

8/10 Good

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Location made getting around town a breeze.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

SHAWN

Liked: Cleanliness, staff & service, amenities
Room was great. oddly enough, it was the exact same room we had last month. Staff were friendly and helpful
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
Staff was very courteous; they were the best part of the trip. Room was clean and bed comfortable. Other guests on the hall were smoking pot all night; the smell seeped into the room and kept us up. Breakfast was terrible; stale bagels and stale muffins. Despite this, we would try staying there again.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Keaira

Liked: Cleanliness, amenities
Simple nice easy and clean
Stayed 2 nights in Sep 2025
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean with facilities well maintained. The customer service was phenomenal from check in to extra towels. It was an overall enjoyable stay!
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
The staff was friendly but the property was very dated. Stains on beds, floor in room was dirty, no hot water, breakfast was disgusting. Pool was clean and hot tub was dirty. So much chlorine in the pool my sons eyes got swollen. This place needs serious updating.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly, helpful and friendly staff
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Jahvier

Liked: Cleanliness
Around 4-5am I needed a room immediately due to being stranded during a snowstorm. I booked the hotel online because I didn’t have my physical card on me. When I arrived, the night shift staff told me I had no choice but to wait until 1–3 PM to check in. I’m a driver and had already been awake for over 24 hours, which made the situation extremely difficult. I had no option but to wait in the dining area after walking 15 minutes through the snow to reach the hotel. When day shift came on around 8 AM, the staff member was incredibly kind, woke me up, and got me checked in right away. I am extremely grateful for the day shift staff for understanding the situation and helping me get into a room as soon as possible, and I hope the night shift staff receives additional training on handling emergency or weather-related situations with more compassion.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking and location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A plus hotel

Went for a concert and a visit to Copperstown. The hot tub was great, excellent breakfast as well. Staff was very accommodating, anything we needed we got right away. Highly recommend this property will most certainly stay there on our next visit to Syracuse. A++
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Katrina

Liked: Staff & service, room comfort
The hot tub and pool were a good temperature.. It could have used a bit of cleaning. The pool area is very very very loud. And you can hear people above you walking around. You couldn't see the bottom of the pool and I kept stepping on stuff. The room was nice but it could use some upkeep I'm not picky so I was satisfied with my stay and had a great time, but if I was more picky I might have struggled with the upkeep
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gary L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and in nice condition, nothing really to complain about. It was a very nice stay.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Alexis

Liked: Cleanliness, property conditions & facilities
Third stay here. Could be a little cleaner but always does good at a decent price for a one night stay
Stayed 1 night in Jan 2025