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Candlewood Suites - Syracuse Airport by IHG

2.5 star property
Travelers can keep productivity flowing at the 24-hour business center with express check-out available, then decompress from travel days at the gym

Choose dates to view prices

Candlewood Suites - Syracuse Airport, an IHG Hotel, balances convenience with comfort. Guests appreciate amenities like laundry facilities and the 24/7 business center. The 24-hour gym offers a place to unwind, and the location is praised for its airport accessibility.

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €81
includes taxes & fees
7 Jun - 8 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites - Syracuse Airport by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites - Syracuse Airport by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport by IHG on 7 Jun 2026 start from €81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites - Syracuse Airport by IHG?

Self-parking is free at this property.

What time is check-in at Candlewood Suites - Syracuse Airport by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Candlewood Suites - Syracuse Airport by IHG?

Checkout is at noon.

Does Candlewood Suites - Syracuse Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 4:00 AM to midnight on request.

Where is Candlewood Suites - Syracuse Airport by IHG located?

Situated near the airport, this hotel is within 3 miles (5 km) of AMF Syracuse Lanes, Hopkins Road County Park and The Fun Junction. Onondaga Lake Park and Lake Onondaga are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.2

6.4

Cleanliness

8.6

Location

7.0

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 259 out of 1008 reviews
Rating 8 - Good. 186 out of 1008 reviews
Rating 6 - Okay. 148 out of 1008 reviews
Rating 4 - Poor. 172 out of 1008 reviews
Rating 2 - Terrible. 243 out of 1008 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated. Very nice rooms now. Very close to the airport. This is a nice stay now, and deserves better than the 6.5 rating it had. I will be staying here whenever I fly out of Syracuse. They also have affordable long term parking available for folks using the airport too. Free shuttle to the airport too.
Stayed 1 night in Mar 2026
Verified

8/10 Good

jennifer L

Good room and the shuttle was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joni

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was courteous. I'm especially thankful for the shuttle service to the airport on 3 different occasions as I was working to unload busses at the airport. Thank you so much, I will definitely be staying again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable and heard no noises. Overall great stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The long term parking and shuttle ride was very convenient.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness
Courteous, fast airport shuttle pick up and drop off. Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and conveniently located near the airport. Shuttle is available to/from the airport. Free on-site parking.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere clean and friendly staff
Stayed 1 night in Jul 2025
Verified

6/10 Okay

John

Hotel is understaffed and things just take longer than is necessary. Van service to airport is marginal and vehicle too small. We had to get an UBER on our own. Room was clean and acceptable but many people seem to be living full time in hotel which is a bit unusual.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jarritt

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, easy to check in and check out.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues, shuttle ready to go early and good service.. would definitely use again.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Yolanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I hate that I have to give it a low rating bc the staff was amazingly friendly. However the facility itself was in very poor condition. The shower wasn't draining. I spotted some roaches. The walls had mold and poorly patched holes. The doors closed very loudly and the hotel is by a construction truck facility
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, found graffiti behind a light, scuffmarks where the beds used to be! overall a liveable room! very happy with the gazebo
Stayed 1 night in Oct 2025
Verified

8/10 Good

Whitney

Liked: Amenities, property conditions & facilities
Near the airport, good for early morning flights. Has fridge, microwave and laundry facilities on site
Stayed 1 night in May 2025
Verified

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
The room need some love,, Leaking tub fittings, baseboards falling off and missing all the dishes and cutlery. But was clean, which is important.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful, offering to drive us to a nearby restaurant to which we decided to walk. The bathroom in our room was in need of renovation but clean.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable especially the kitchen area
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service
Staff was very friendly and helpful! Really liked my room as well, plenty of amenities.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

ibnali

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very clean and quiet. My only caveat was the internet kept going in and out. I would easily recommend staying here. I’m a traveling nurse and I would come back here in a heartbeat.
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient place for our vacation. There were basic dining options right across the street, and many more within a short drive. The room was a bit worn, but it was clean and everything worked. the staff was very helpful.
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Dragon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full fridge & fuzzy feet

It was a great location for a decent price. They were training a new employee at check-in and it all went smoothly! The room could have been a little cleaner - fuzz on the floor stuck to my feet. The suite was wonderfully equipped with a full fridge!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
It was a good value. We were close by to the airport which is what we wanted without having to pay an exorbantant amount of money. The property was very nice and we could not ask for better service! Thank you.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for about 10 hours. Staff was very helpful especially at check in. Property was fine, could use upgrades but all I needed was a bed for a few hours and it did the job.
Stayed 1 night in Sep 2024