Ecotours

Reviews of Le Taha'a by Pearl Resorts

5 out of 5
Le Taha'a by Pearl Resorts
B.P. 67 Patio, Motu Tau Tau, Taha'a, Leeward Islands

Reviews

9.6

Exceptional

Rating 10 - Excellent. 247 out of 301 reviews" "
Rating 8 - Good. 38 out of 301 reviews" "
Rating 6 - Okay. 11 out of 301 reviews" "
Rating 4 - Poor. 3 out of 301 reviews" "
Rating 2 - Terrible. 2 out of 301 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , clean
Stayed 1 night in Apr 2024
Response from Tatchi Majda - Front Office Manager on 29 Apr 2024
Ia Orana Stephen,Thank you so much to take the time to give us your feedback on Expedia.It was a joy to read that you appreciated your stay with us.The whole team joins me in thanking you for this Beautiful words.We hope to have the joy to welcome you again in Le Taha'a by Pearl Resorts - membre Relais & Châteaux.Sincerely yours.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Tatchi Majda - Front Office Manager on 29 Apr 2024
Ia Orana Stephen,We would like to thanking you for taking the time to give us your feedback.It was a pleasure to share with you the Polynesian culture.We hope to welcome you again in our beautiful home Le Taha'a by Pearl Resorts - membre Relais & Châteaux.Sincerely yours.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Excellent stay! Getting entirely refurbished and new areas are beautiful. Bfast was fine.
Stayed 3 nights in Apr 2024
Response from Majda Tatchi - Front Office Manager on 10 Apr 2024
Ia Orana Kevin,Thank you so much to take the time to write us on Expedia.We would like to thank you for this beautiful words. This is the feelings that we are looking for : amazed, pleased, overjoyed by the beauty of the nature that surrounds us.It is a joy to read that you appreciated the new areas. And, I take the opportunity to let you know that we have many beautiful projects for the future. So, we hope that you will come back to enjoy the natural beauty of this island.On my own behalf and on behalf the entire staff we are thankful to you for your beautiful comment.We hope to welcome you soon again in Le Taha’a by Pearl Resorts – membre Relais & Châteaux.Sincerely yours,

10/10 Excellent

christy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secluded resort with no other resort in sight. We visit during spring break and I can hardly see any other tourists at all. Coral Garden located on the property and it’s very convenient.
Stayed 2 nights in Mar 2024
Response from Majda Tatchi - Front Office Manager on 8 Apr 2024
Ia Orana Christy,We really appreciated your comment on Expedia.Our sweet home Le Taha'a is especially characterised by its being a welcoming, relaxing but also by its being the only place where you can feel alone. We have the chance to have the coral garden around our private island and this is our favorite place.We hope to have the pleasure to welcome you soon again in Le Taha'a by Pearl Resorts - membre Relais & Châteaux.I wish you a beautiful day.Sincerely yours.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property. Staff is wonderful and helpful. We had a fantastic time. The bungalows are clean and beautiful and the coral gardens are amazing. Only constructive criticism is we were not told that we (and I think everyone) has breakfast daily included. We didn’t realize this until the third day. But again otherwise all around a wonderful stay! Thank you!!
Stayed 7 nights in Mar 2024
Response from Majda Tatchi - Front Office Manager on 8 Apr 2024
Ia Orana Jim,Thank you so much to take the time to write this beautiful comment on Expedia.We are glad that you appreciated your bungalow, that our staff welcomed you in the best way possible. It is true that we have the chance to have in our beautiful island the coral garden and this is one of the best place here.I assure you that your feedback regarding the breakfast will be discuss in meetings with an improvement goal.We hope to welcome you soon again in our sweet home Le Taha'a by Pearl Resorts - membre Relais & Châteaux.I wish you a beautiful day.Best regards.

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
13 years ago, I visited this property as a journalist on a sponsored press trip and never forgot my experience. I hoped to be able to afford to one day return as a guest, as being a young reporter, staying here would’ve been completely cost prohibitive. Over a decade later I returned with my fiancé to celebrate his 50th birthday. Since my last visit, the hotel has evolved into being one of the most luxurious resorts in the world, though the beauty of Le Taa’ah is that you never really feel like you’re in a resort — more like a rarefied boutique hotel where no detail has been spared. This is paradise on earth. Every experience from the spa to a private motu picnic to simply a poolside cocktail feels completely bespoke. Try to time your visit for Polynesian night, when there is a bountiful spread of fresh caught fish and beautiful sashimi on offer as well as live music and dance under the stars. Tipairua is the fine dining restaurant on property and Chef Christophe certainly plays up to his two-Michelin star rating. (Though even the most casual meal at Le Taha’a is as vibrant on the palate as it is visually stunning). I can’t recommend this hotel enough. Whether you go as a couple for the most romantic getaway of your life or by yourself for a restorative wellness retreat, you will return home dreaming of the technicolor waters, the scent of vanilla and tiare, and the warm hospitality you are enveloped in at this property for weeks on end.
Stayed 2 nights in Mar 2024
Response from Majda Tatchi - Front Office Manager on 3 Apr 2024
Ia Orana Lily,Thank you very much to take the time to write this beautiful comment on Expedia.We truly appreciate your detailed review. Indeed, we get the same feedback from our regular guests every time they returns to our sweet home Le Taha’a. That’s exactly how we want you to feel about our beautiful paradise :comfortable, romantic, peaceful, relax, in good mood.We are pleased to read that you enjoyed your dinner at the Tipairua and on behalf of Chef Hay, we thank you for this lovely compliment. Your compliments about our spa, and the beauty of our island are greatly appreciated.We take great pleasure in ensuring that every aspect of your stay exceeds your expectations.We hope to have the pleasure of welcoming you back in the near future for another exceptional experience, in our sweet home Le Taha’a by Pearl resorts – membre Relais & Châteaux.Kind regards.

10/10 Excellent

Nawei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely recommend
Stayed 2 nights in Mar 2024
Response from Majda Tatchi - Front Office Manager on 8 Apr 2024
Ia Orana Nawei,Thank you so much for your comment on Expedia.We are so happy to read that you appreciated your stay with your family.It was a pleasure for us to welcome you and we thank you for your support.We hope to see you again with us at Le Taha'a by Pearl Resorts - membre Relais & Châteaux.Best regards.

10/10 Excellent

YONGWEI, LYNNWOOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice and relaxing resort, beautiful coral garden within walking distance
Stayed 2 nights in Mar 2024
Response from Majda Tatchi - Front Office Manager on 3 Apr 2024
Ia Orana Yongwei,Thank you for taking the time to share your feedback on Expedia.We are happy that you appreciated your stay with us. We take great pleasure in ensuring that every aspect of your stay exceeds your expectations.We hope to welcome you back again in our sweet home Le Taha'a by Pearl Resorts - membre Relais & Châteaux.I wish a beautiful day.Best regards.

10/10 Excellent

DARIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, amazing location, we are definitely coming back! a true paradise!
Stayed 2 nights in Mar 2024
Response from Majda Tatchi - Front Office Manager on 21 Mar 2024
Ia Orana Dario,Thank you so much to take the time to write this beautiful comment on Expedia.We are so glad to read that you will come back in our beautiful paradise.The entire staff at Le Taha'a joins me in thanking you for your kindness.We hope to welcome you soon again at Le Taha'a by Pearl Resorts - membre Relais & Châteaux.We wish you a beautiful day.

10/10 Excellent

Malgorzata

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is magical, perfect in any way. The lagoon water and facilities are even more beautiful than in some resorts in Bora Bora. The snorkeling in the corral garden is a fantastic addition. The staff and little gifts made us feel wellcome from the start till the end. Would come back in a split second. If I had to suggest anything for improvement, it would be to have a well trained and dedicated bartender and more interesting dinner options at the restaurant, though the food presentation was fantastic, as well as the breakfast buffet. Overall it was an amazing experience.
Stayed 3 nights in Feb 2024
Response from Majda Tatchi - Front Office Manager on 27 Feb 2024
Ia Orana Malgorzata,Thank you so much to take the time to write us on Expedia.We are proud to read that facilities are more beautiful than in some resorts in Bora Bora. Indeed, the corral garden is one of our best place and we are glad that you appreciated the beauty of our environment.Our priority is greeting you and make you feel like at home.We assure you that your feedback regarding our bartender and the restaurant will be discuss in meeting with an improvement goal.We hope to have the pleasure to welcome you again in le Taha'a by Pearl Resorts - membre Relais & Châteaux.I wish you a beautiful day.

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and the estaf
Stayed 2 nights in Jan 2024
Response from Majda Tatchi - Front Office Manager on 6 Mar 2024
Ia Orana Angel,Thank you for your message.We thank you for chosen Le Taha'a by Pearl Resorts - membre Relais & Châteaux.We hope to welcome you back.Maruuru.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property, top notch service, friendly stuff. The manager Jackson was so nice to lend me a go pro charger that I could not even find in the USA and made my vacation so much better with being able to take some underwater pictures in their wonderful coral garden. The hotel location is incredible and the stuff is extremely friendly, made us feel like at home. We are planing on coming back for sure. The property is very clean, food was delicious and the water in a lagoon is pristine. Free paddle boards, snorkel gear and kayaks. True paradise
Stayed 1 night in Jan 2024
Response from Majda Tatchi - Front Office Manager on 22 Jan 2024
Ia Orana Benjamin,Thank you very much to take the time to give us your feedback.We are delighted to read that you enjoyed your stay with us in our sweet property of Taha'a.It is a joy that you noticed the cleanliness of the resort, the dedication of the staff and the beauty of the coral garden. Our priority is make you feel like at home.Be sure that we will convey your positive return to Jackson.It will be a pleasure to welcome you back in le Taha'a By Pearl Resorts - membre Relais & Châteaux.Mauru'uru

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The relaxing and peaceful atmosphere along with the scenery and pristine beaches.
Stayed 2 nights in Jan 2024
Response from Majda Tatchi - Front Office Manager on 10 Jan 2024
Ia Orana Sergio,Thank you very much to take the time to write this beautiful comment on Expedia.We are delighted to read that your stay in our sweet property of Taha’a went well.It is a joy to read that you felt comfortable and relaxed and it is exactly the feeling that we want to create for our guest.We really hope to have the joy to welcome you back soon at Le Taha'a by Pearl Resorts - Membre Relais & Châteaux to realize the timelessness of our sweet Home of Taha'aWe wish you a very nice daySincerely yours.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Majda Tatchi - Front Office Manager on 8 Jan 2024
Ia Orana David,Thank you very much to take the time to give us your feedback on Expedia.We are glad that you appreciated your stay in our sweet property of Taha’a.We hope to have the pleasure to welcome you soon again in Le Taha’a by Pearl Resorts – membre Relais & Châteaux.I wish you a nice day.Mauruuru.

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Yasmine Perry, Guest relation Manager on 22 Nov 2023
Thank you for your recent stay at Le Taha'a By Pearl Resorts, Member of Relais & Châteaux!We are glad that you have chosen us during your trip in French Polynesia!We are hoping to welcome you again to create other wonderful memories.Mauru'uru roa

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exceptional! Everything from checkin to checkout (and in between) was just superior service. Especially great was Guilda (forgive me if my spelling is wrong) at the front desk. We arrived very early so our room was not ready, but that didn’t stop us from being treated exceptionally at the pool, restaurant, etc.. When our room was ready, Guilda took me to our room and showed me all the features. Included was a bottle of champagne and chocolates/cookies that she said were complimentary due to this visit being our second! My only regret was our stay being so short. We had a boat to catch for a week long TradeWinds cruise. After checkout, we were allowed to stay and continue charging to our room for lunch and any other incidentals. We were also given a key to a day room to use until we left. The General Manager also greeted everyone that was arriving and had lengthy discussions with each couple/family. I should also mention that everyone was given parting gifts. I highly recommend this resort and will gladly stay again if I return. I should mention that we had a beach villa with plunge pool for this visit. Our previous visit we had an overwater bungalow. Both accommodations were exceptional.
Stayed 1 night in Oct 2023
Response from Majda - Front Office Manager on 22 Oct 2023
Ia Orana Steven,Thank you very much to take the time to write this nice comment on Expedia.We are glad that you appreciated the service of Guilda for who it is essential that you feel welcome in our sweet property of Taha’a.It is our constant endeavor to create a wonderful experience of warm hospitality and impeccable service for our valued guest. It is great to hear that you found our location and the hotel facilities great. Thank you so much for your feedback regarding your bungalow and beach villa.We hope to have the pleasure to welcome you soon again in le Taha’a by Pearl Resorts – membre Relais & Châteaux.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island oasis - would love to enjoy again with sun!
We were in a premium beachside villa, with pool (49). It was amazing. It was the end of the property and private, but a bit of a haul (5+ minutes) to walk to the main areas for food and pool, if that's a concern for you. The property is lovely, so we actually enjoyed walking it end to end each day. Snorkeling in the coral garden was the highlight of our stay along with Tupu and the other bar/restaurant/pool staff. Disappointing part was we were only there for 3 nights (September) and the weather was horrible - strong winds and gusts all night and day, rain on and off, and our villa was on the windy side of the resort so we had to walk to the pool on the other side to even attempt to sit outside. Because of that, we really didn't get to enjoy our villa at all except to sleep in - I made the most of it by taking advantage of the outdoor shower instead. Breakfast was really good, limited options for lunch, but want we had was good (duck bruschetta was delicious), dinner entrees were hit or miss. We did the gourmet dinner and wine pairing one night and that was really enjoyable and delicious. Truly a relaxing stay despite the weather, but could have been once-in-a-lifetime type experience with mother-nature's cooperation!!
Stayed 3 nights in Sep 2023
Response from Majda - Front Office Manager. on 3 Oct 2023
Ia Ora Na Donna,Thank you very much to take the time to write this wonderful comment on Expedia.It is a joy to read that you appreciated your stay with us despite the weather conditions. We also happy that you liked our gourmet diner and the breakfast. Your feedback regarding the lunch, will be discuss in meeting with an improvement goal.We hope to have the joy to welcome you soon again in Le Taha'a by Pearl Resorts - membre Relais & Châteaux.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot paradise
Stayed 3 nights in Sep 2023
Response from Majda - Front Office Manager on 31 Oct 2023
Ia Orana Dale,Thank you to take the time to write this nice comment.It a pleasure to read that you enjoyed your stay with us.We hope to have the joy to welcome you again in Le Taha'a by Pearl Resorts - Membre Relais & Châteaux

10/10 Excellent

Lisa

Stayed 3 nights in Sep 2023
Response from Majda - Front Office Manager on 20 Oct 2023
Ia Orana,Thank you for taking the time to respond us.We are glad that you appreciate your stay with us.We hope to have the pleasure to welcome you soon again in Le Taha'a by Pearl Resorts - Relais & Châteaux member.I wish you a nice day.Mauru'uru.

8/10 Good

Edward, Spokane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for the overwater bungalows and sandy beach, which met our expectations. Easy access to good snorkling was also a big plus. High meal prices and only average quality food were negatives.
Stayed 3 nights in Sep 2023
Response from Majda - Front Office Manager on 20 Sept 2023
Ia Ora Na Edward,Thank you for taking the time to share your kind feedback with us ! It is so great to read how much you enjoyed your stay.We assure you that your feedback regarding the quality food will be discuss in meeting with an improvement goal.I hope to have the pleasure to welcome you soon again in Le Taha’a by Pearl Resorts – membre Relais & Châteaux.

10/10 Excellent

Candida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous- warm, sincere, accommodating and generous staff. We can’t wait to return. Wonderful dining options and incredible breakfast each morning.
Stayed 5 nights in Jun 2023
Response from Yasmine Perry, Guest relation Manager on 24 Jul 2023
Ia ora na Candida,It was a real pleasure to count you as one of our guests!We are thrilled to learn that you enjoy the sincerity and generosity of my colleagues.We are waiting for you to leave another incredible experience!Mauru'uru roa

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Yasmine Perry, Guest relation Manager on 12 Jun 2023
Thank you for your recent stay with us!Hoping to welcome you again in the future!Mauru'uru roa

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, room comfort
This is a far better option for a quiet, out of the way vacation. Taha’a is far less traveled than Bora Bora. The coral gardens are super fun. Like a lazy-river over tons of tropical fish. Ro
Stayed 2 nights in May 2023
Response from Yasmine Perry, Guest relation Manager on 27 May 2023
Mauru'uru roa for this comment!It will be a pleasure to welcome you back for another relaxing stay!

10/10 Excellent

Christine

Stayed 2 nights in Apr 2023
Response from Yasmine Perry, Guest relation Manager on 31 May 2023
Mauru'uru roa for your recent stay with us!Hoping to welcome you back !Sincerely yours,

8/10 Good

Alexandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The site is unique and beautiful!
Stayed 2 nights in Apr 2023
Response from Yasmine Perry, Guest relation Manager on 26 Apr 2023
Ia ora na Alexandra,Thank you for comment and for your recent stay at Le Taha'a by Pearl resort, member of Relais & Châteaux!Mauru'uru

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice location
Location is great. Rooms are dated and need updating and repair. Polynesian staff were friendly and helpful. Other staff, not so much. Breakfast which was included was always good. The other eating venues were hit and miss. Would not stay again and felt the price charged wasn't worth what price paid.
Stayed 6 nights in Apr 2023
Response from Yasmine Perry, Guest relation Manager on 19 Apr 2023
Ia ora na from Taha'a,Thank you for your comment on Expedia.Indeed, we have a great location, almost secluded and very relaxing. We have well noted that our rooms need updates, and it is on the way to be renovated.Since the beginning of this year, we already renovated 4 bungalows, and we are on the way to renovate 4 others. We have well noted your feed back regarding the staff and the food. Thank you again for choosing French Polynesia for your vacations.Mauru'uru roa

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from Yasmine Perry, Guest relation Manager on 13 Apr 2023
Mr Robert,Mauru'uru roa for your note and for your recent stay in our House Le Taha'a By Pearl Resorts, member of Relais & Châteaux.Looking forward to welcome you back!Bests regards

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying life!
What’s to say? You are on a Motu in one of the most prettiest places in the world, sleeping in a bungalow over the water, paradise!
Stayed 2 nights in Mar 2023
Response from Yasmine Perry, Guest relation Manager on 24 Mar 2023
Ia ora na Neil,Exactly, enjoy every minute of your life! This is what make things beautiful and life wonderful! It is not everyday that you have this opportunity to live these experiences!Be sure that we will be delighted to welcome you back and create other memories!Mauru'uru roa

10/10 Excellent

Sarah

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We highly recommend staying at Le Taha'a. The staff is caring and wonderful. The coral gardens are beautiful. Defiantly catch a sunset at the helipad!
Stayed 5 nights in Mar 2023
Response from Yasmine Perry, Guest relation Manager on 24 Mar 2023
Ia ora na Sarah,Thank you for sharing your thoughts of your recent stay with us and recommendations.Your comments will be shared with our team to keep them motivated and to continue to improve their skills.Our partnership with "Espace Bleu" is helping a lot to keep the coral garden beautiful.Mauru'uru roa

10/10 Excellent

Kheng Yick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience We will definitely come back again All the hotel staffs are super nice and friendly. Thank you all very much!
Stayed 3 nights in Mar 2023
Response from Yasmine Perry, Guest relation Manager on 24 Mar 2023
Ia ora na Kheng Yick,It was a real pleasure to count you as one of our guests!We will be happy to welcome you again in our wonderful property, to make you live an even better experience!Mauru'uru roa

10/10 Excellent

Teri

Stayed 3 nights in Feb 2023
Response from Yasmine Perry, Guest relation Manager on 3 Mar 2023
Mauru'uru roa for your recent stay with us!Looking forward to welcome you back again!

6/10 Okay

Brett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall stay was good, but I don't think we'd select this resort for future travel to French Polynesia at the current price point. This is a very nice hotel with no major faults but I would not characterize it as a luxury property. The island itself is gorgeous with a great house reef. We stayed in a beach villa (now branded a premium beach villa) and found the room to be nice but in need of updates with lumpy beds and old fixtures (which they appear to have started on). The room was very kid friendly including a gate around the villa pool. Where the resort falls short of a luxury designation is with the service. Staff are generally warm but we had numerous issues. Examples include the shower room being ready an hour later than we were told (on departure this matters as you're catching a boat), multiple requests that were forgotten with no follow up (wine glasses in room, concierge requests on bike pricing in Tahaa, etc.), incorrect transfer times for activities (told pickup at 11 AM, actually 1 PM). The grounds are nice but you can tell it wasn't intended to be a premium/luxury resort. Again no deal breakers and we ultimately had a nice experience.
Stayed 6 nights in Feb 2023
Response from Yasmine Perry, Guest relation Manager on 1 Mar 2023
Ia ora na Mr Brett,Thank you for your feedback of your recent stay with us.We feel very sorry to hear that the service were not up to your expectations. Especially, the one through the concierge desk. Being the concierge manager, I made a reminder to my team, to give all the right information to the customers. I apologize for this inconvenience..But we are delighted that you enjoyed the coral garden, and your stay at the Resort.We hope that you and your family had enjoyed all your vacations in French Polynesia.Mauru'uru roa

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only inconvenience was due to renovations going on at pool and adjoining restaurant. Otherwise the grounds and accommodations were lovely.
Stayed 2 nights in Feb 2023
Response from Yasmine Perry, Guest relation Manager on 13 Feb 2023
Ia ora na Joanne,Thank you for your feed back. We do apologise about these "renovations". Actually, we've got a maintenance check and we discover that an urgent renovation were needed as there were a big leak between the swimming pool and the restaurant.We do thank you for your understanding and for your stay with us.We hope that despite this inconvenience, you would consider staying with us again in the future.Best regards,

6/10 Okay

Susan, Lucan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This resort was a disappointment. We stayed at Le Bora Bora before we came to Le Tahaa and wished we had of stayed at Le Bora Bora. Le Tahaa is very run down. We stayed in a one bedroom with pool. The pool was in bad shape but still useable. There were chunks of grout missing in the tile and the decking was uneven in areas. The outdoor furniture was in very bad shape. There are very few electrical outlets and no USB ports. The shower floor was not directing water to the drain and the shower was an open concept, so the water would eventually start to flood out into the rest of the bathroom. We told the front desk and someone from maintenance came to fix it but they just took the drain cover out, said they would be back, and left. They never came back, and we had to keep turning off the water during our showers to stop the flooding. There was an outdoor tub/shower if you wanted use it but there were a lot of mosquitoes so it was risky. The layout of the bungalow was strange in that there was an open breezeway area where you came in and the bedroom off to one side and the sitting area to the other. The air conditioning worked well. Tahaa is very beautiful, and the resort grounds were very nice and well maintained. The main pool was in need of updating and was small. The snorkelling was good but it seemed like there was more to see at Le Bora Bora. The main restaurant was good and had a beautiful setting in the trees. The staff were very, very nice.
Stayed 4 nights in Jan 2023
Response from Yasmine Perry, Guest relation Manager on 26 Jan 2023
Ia ora na Mrs Susan,We would like to thank you for sharing your comments with us, of your recent stay at our Resort.Indeed, renovations need to be done as our Resort is 20 years old, plans has been made to do so. We can understand your point of view, as you were coming from Le Bora Bora, which has been completely renovated recently. Regarding the maintenance guy who left without saying anything, we do apologise, and reminders of our procedures have been given to our team again, to improve the service. Thank you for noticing the kindness of our staff and for liking the setting of our restaurant.We still hope that you enjoyed your stay in French Polynesia.Yours sincerely

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything about this place was great the staff was the best the grounds were always well maintain. If you want a place just kick back and take in the great life like the view ,beach and just relax this is your place . The only they could do is start seeding coral under the water bungalows so everybody could enjoy the fish. A great place thanks butch and michelle
Response from Jimmy on 16 Jan 2023
Hi Butch and Michelle ,Thank you for taking the time to share your positive experience at our establishment! We are glad to hear that you enjoyed your stay and that our staff made your visit even more enjoyable. We appreciate your suggestion about seeding coral under the water bungalows and will definitely take it into consideration for future improvements. It's a pleasure to know that you found our place to be a great place to relax and take in the beautiful views. Thank you for choosing our resort and we look forward to welcoming you back in the future.Sincerely,The Front Office Manager

8/10 Good

Zaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful and the staff amazing however when I asked about VIP amenities they didn’t seem to know what I was talking about and therefore I didn’t receive any benefits. I would have booked directly through the hotel for the benefits they were offering but I have had a good experience with Expedia VIP hotels so this was disappointing. In addition the TV didn’t work at all and the internet was spotty. But these things would not stop me from returning. I might just book directly through Pearl Resorts or Relais e Chateaux
Stayed 3 nights in Jan 2023
Response from Jimmy on 16 Jan 2023
Dear valued guest ,Thank you for your feedback. We are glad to hear that you had a wonderful experience with our property and staff. We apologize for the confusion regarding the VIP amenities and for the issues you experienced with the TV and internet connection. We will certainly look into these issues and take steps to ensure they are addressed promptly. We appreciate your suggestion to book directly through the hotel and we hope that you will give us another opportunity to provide you with a flawless stay in the future. If you have any other comments or concerns, please do not hesitate to contact us.SincerelyThe Front Office Manager

10/10 Excellent

Kathleen, Greensboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a great place to stay. the staff is friendly and aims to please. the location is perfect and in fact the only hotel on the island. drinks are good food is good everything is carefully done and done with exceptional skilll and care. i had three issues which were handled. 1. the Christmas eve Buffet had seafood and no guarantee against cross contamination so that was sad for$250 but i was brought a dish of spaghetti which i requested as an alternative. allergies to food is a huge issue but they try hard so come prepared. 2. the thatch roofs at times can drop larvae and that is gross but they handled appropriately by moving to another lodge. bring lots of bug spray. 3. on the day of departure the ferry service departure time was changed by over an hour so i was not told until i overheard a guest on same flight say something. so i actually had more time to relax prior to coming to check out. thus, communication was poor as to changes in departure which did not leave a good feeling. i would have spent time at the pool relaxing but it was impossible when you are told one time when you went to bed and when you check out and learn a different time when you are waiting for the boat. great place highly recommend. but just remember nothing is perfect.
Response from Jimmy on 16 Jan 2023
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you had a great experience and that our staff was friendly and aimed to please. We are glad that you found our location perfect and that you enjoyed the drinks and food.We apologize for any inconvenience caused by the seafood buffet on Christmas Eve and any cross contamination concerns. We are glad that our staff was able to provide you with an alternative dish of spaghetti as requested. We understand that allergies to food can be a huge issue, and we will make sure to take this into consideration for future guests.We apologize for any discomfort caused by the thatched roofs dropping larvae. We are glad that our staff handled the situation appropriately by moving you to another lodge.We apologize for the poor communication regarding the changes in the ferry departure time on the day of departure, and we understand how this may have impacted your relaxation prior to check-out. We will ensure that this issue is addressed and that guests are informed in a timely manner.Thank you for your recommendation, and we hope to have the opportunity to welcome you back in the future.SincerelyThe Front Office Manager

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We had an amazing time here, the people are so friendly. The food was great and they allowed for you to plan activities while you were there so you wouldn’t sit on the island the entire time. We will definitely be coming back!
Stayed 4 nights in Nov 2022
Response from Yasmine Perry, Guest relation Manager on 21 Dec 2022
Ia ora na Diamond,Thank you for your recent stay at le Taha'a By Pearl Resorts, member of Relais & Châteaux.We wish you all the bests til your next visit!Happy holidays!

10/10 Excellent

Donald

6/10 Okay

Kerri

Travelled with partner
Disliked: Cleanliness
The island of Taha'a is absolutely gorgeous and has many wonderful excursions to offer. We were disappointed by how outdated the resort was. The overwater bungalows need a serious overhaul. The walls were coming apart, there were stains all over the outdoor furniture and the bathroom had an "ick" factor. Every time the cleaning staff came in, they left behind huge clumps of hair and on one occasion, a disgusting cleaning rag was left on our furniture. There was a chunk in the wood floor missing as well. Overall, we didn't feel really comfortable/clean in the room. I wouldn't recommend staying here for more than 3 days, unless you're doing tons of excursions. The resort pool is small and the bartenders at the pool seemingly didn't know how to make certain drinks on their menu. The staff that was supposed to hand out towels and snorkle equipment was almost never available and we were constantly sneaking in to grab items ourselves. The resort only has one restaurant for dinner outside of the 5-course L'Ohiri so if you don't like the menu (which honestly, left much to be desired) then you're out of luck. The lunch restaurant was very good but I didn't like that food wasn't available at all times throughout the day. You had to be strategic about when to eat. We really enjoyed the Tiki Bar but wish it offered happy hour or was open earlier than 6. Walking around the resort, you kind of felt like you were at an American campgroup. There weren't any frills/luxuries to the grounds.
Stayed 4 nights in Nov 2022
Response from Yasmine Perry, Guest relation Manager on 21 Dec 2022
Ia ora na Kerri,Thank you for sharing your review of your stay with us, even if it is not flattering us at all! We know that the Resort has great potential and that there are improvements to be made in different ways!Renovations of bungalow are planned. Regarding the employees professionalism, training are planned as well to raise the level to achieve the standards of a 5 star resorts.Your nice comments regarding the Titiraina restaurant and the tiki bar will be shared with the team! Mauru'uru roa and happy holidays!

10/10 Excellent

Joseph

Stayed 5 nights in Oct 2022

10/10 Excellent

Gaetane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel, just what we would expect in term of services. The view from our room was just magnificent. Breakfast was excellent. Wonderful staff
Stayed 1 night in Oct 2022

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Taha’a is a place closest to how I would imagine paradise. It comes with the appropriate price tag but was worth every single cent. Get a Bora Bora Overwater bungalow if available. The view is to die for. Can’t wait to return.
Stayed 4 nights in Oct 2022
Response from Yasmine Perry, Guest relation Manager on 13 Oct 2022
Ia ora na Christian,Thank you for sharing your comments! It was a great pleasure to count you as one of our guests.We are pleased to learn that you compare our place like a paradise!Looking forward to welcome you for another day in paradise!Mauru'uru roa

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Sep 2022
Response from Yasmine PERRY, Guest relation manager on 8 Oct 2022
Mauru'uru roa and enjoy the rest of your trip!

10/10 Excellent

Mark, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful grounds and room. Kayaks and SUPs available. Nice cultural show and Buffett. Excellent staff.
Stayed 6 nights in Sep 2022
Response from Yasmine PERRY, Guest relation manager on 8 Oct 2022
Ia ora na from Taha'a,Thank you for your comment of your recent stay at Le Taha'a by Pearl Resorts, member of Relais & Châteaux!Hoping to welcome you again!Mauru'uru

8/10 Good

Andrew, Atlanta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, beautiful location and friendly staff. One area of improvement could be the food. For the prices paid, food should never be over cooked.
Stayed 2 nights in Sep 2022
Response from Yasmine PERRY, Guest relation manager on 8 Oct 2022
Ia ora na from Taha'a,Thank you for sharing your thoughts of your recent stay!We will share your comments with the catering department and improve the cooking.We are thrill to learn that you enjoyed the property and the kindness of the employees.Enjoy the rest of your trip, we will be pleaed to welcome you again.Mauru'uru

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and its staff makes you feel as if you are Polynesia . Would highly recommend this resort .
Stayed 3 nights in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool Beach Villa was amazing! What a beautiful place!
Stayed 5 nights in Jun 2022
Response from Yasmine Perry, Guest relation Manager on 18 Jun 2022
Ia ora na from Taha'a Alex, Thank you for your recent stay with us! We are pleased to learn that you enjoyed your pool beach villa and our little paradise! Hoping to welcome you back! Mauru'uru roa