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Reviews of Kiwi Express Hotel MRT Wen Xin - Feng Jia Branch 1

2.5 out of 5
Kiwi Express Hotel MRT Wen Xin - Feng Jia Branch 1
No. 362, Ses.3, Wenxin Rd, Xitun District, Taichung

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 270 reviews" "
Rating 8 - Good. 123 out of 270 reviews" "
Rating 6 - Okay. 35 out of 270 reviews" "
Rating 4 - Poor. 15 out of 270 reviews" "
Rating 2 - Terrible. 7 out of 270 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHENGYU

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Can’t not complain for the price
Stayed 1 night in Nov 2020

8/10 Good

SEU CHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recommended
Spacious & clean room and friendly staff. The bed (mattress) not so not so comfortable... shaking when you turn your body.
Stayed 2 nights in Dec 2019

8/10 Good

Ping

Liked: Cleanliness, staff & service, room comfort
Kiwi Express Hotel MRT Wen Xin
The hotel is a bit outdated, but it is clean. The bath tub is raised about 6" above the floor, so it makes a little challenge to get in and out. The breakfast is self serve, very typical Taiwanese style. Check in and check out is fast. The self-serve laundry is great.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

Guang Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
big clean rooms
Stayed 1 night in Mar 2019

8/10 Good

Ponnie, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There’s no staff attending to customer @ reception counter after 11 pm. Back door security door seems to be faulty, anyone can seemly entered the hotel during night time. Nevertheless staff was friendly & helpful.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff is very friendly , simple breakfast and room is clean
Stayed 1 night in Mar 2019

10/10 Excellent

Sharon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff that makes you feel welcome.
The staff are friendly and up to date about with information about the local place to go and how to get there. It was not the usual "take a cab" approach but with alternative like walking and buses. 8 bus stop from the hotel to Feng Jia night Market.
Stayed 2 nights in Mar 2019

8/10 Good

John Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and big clean rooms
The hotel is nice and clean. Only is location is not the best. As not many eating place close by. The aircon in the room is not very strong and cold enough. The staff is nice and very helpful. They try their best to assist in lowering the aircon temperature as it’s central control by them. Maybe an issue when it’s summer time. But overall it’s ok.
Stayed 2 nights in Feb 2019

10/10 Excellent

John Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
The hotel is nice. Breakfast is good. Only that there is not much around. Overall was very nice and the staff was very nice as well when I told them that the A/C was not cold enough and they make an effort to help. Great hotel. Service staff is very friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

Qin Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room. Breakfast provided. Will recommend this place to friends
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied for my first stay here
Convenient location on Wenxin Road, a few steps from a future metro station (due to open in 2020), fast check-in, free parking (the hotel parking was full but parking at a smart parking nearby was offered), friendly staff. This Kiwi hotel has retained much of the "new Chinese style" decor of the previous owner (it was called Shang Hao Hotel), both in the lobby and in the rooms, and for me it's a welcome change (back) from the industrial/hipster boutique hotels omnipresent nowadays. Spacious and comfortable room with city view. Good modern bathroom with great shower facilities and tub. The buffet breakfast is far from the best in town, and not as good as at the other Kiwi hotels, but it's OK for kicking off the day. A few steps away, JunMei bakery is very famous. Near the big intersection of Wenxin and Henan roads, Chien-Yen Hotpot (千葉火鍋) is an good and inexpensive all the can eat restaurant open non-stop until 11PM.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Chung

Liked: Property conditions & facilities
The side walk in this area is under construction unsafe to walk around
Stayed 2 nights in Jul 2018
Response from 果果 on 14 Sept 2018
貴賓 您好： 非常感謝您撥冗填寫評鑑，也非常感謝您的肯定。 我們將持續努力提升各項品質。 希望能有機會再為您服務~ 祝您順心愉快 平安健康

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿的好地方
停車方便，房間乾淨，非常值得。晚上九點半前要check in，要特別留意一下時間。
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family stay @Grang Hotel
away from the city & Feng Chia market, but hotel provide one transport. Walking back took us about 30mins with family. However, is situated beside the famous pineapple and butter cookie. Room size is good for family which was the reason we choose this hotel. Currently, there is construction of a single line MRT in front of hotel (not sure the usefulness). Ability to converse or read in Mandarin will be an added advantage. Concierge is helpful and accommodating. Advise for non-speaking Mandarin to firstly obtain an English map when arrived at the airport or at City. Overall, still a pleasant stay at this hotel. Will be good if two-transport can be provided by hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good Hotel but not walking distance to all areas.
1st time in Taiwan with my family. The hotel that we booked is good but not within walking distance to all areas such as the Fengshia Night Market, convinience stores. etc. Need to take a cab whenever you go out. The cost of each trip is estimated between tw$120 - $180 within the 10 Minutes drive. There is only a complementary 1 way trip provided by the hotel to Fengshia Night Market. There should provide addittional trip such as the Taichung Main Bus Station, etc for the convinience of all foreign visitors. The front desk is very helpful. However, there are still further improvement especially on Taichung surrounding areas & places of interest on visitors query. Breakfast provided is OK but with limited choice especially for kids. Overall, recommended to stay in Grand Hotel.

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Ting Chen

Travelled with group
Liked: Staff & service, amenities
隔音有待加強，門外的聲響讓人沒安全感
Stayed 1 night in Nov 2023

8/10 Good

shihyang

Stayed 1 night in Oct 2023

6/10 Okay

Wing fai

Business traveller, Travelled with group
Liked: Staff & service
地點十分方便，在捷運站附近。 房間裝潢較陳舊，地氈感覺不乾淨，部分木椅已破爛，經常見到小昆蟲。
Stayed 4 nights in Sep 2023

8/10 Good

Kam Wa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

SHENG WEI

Stayed 1 night in Jun 2023

8/10 Good

KUO

Stayed 1 night in Jun 2023

6/10 Okay

SHUHUA

Stayed 1 night in Jun 2023

10/10 Excellent

TOMOYUKI

Stayed 2 nights in Jun 2023

8/10 Good

He Yu

Stayed 2 nights in Jun 2023

8/10 Good

yungfeng

Stayed 1 night in May 2023

10/10 Excellent

Chin xing

Stayed 1 night in Apr 2023

8/10 Good

Chung Cheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

TSE YUEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

嘉惠

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐很普通，附近有全聯很方便

8/10 Good

SSU YONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

YU HSUAN

Travelled with group
Disliked: Property conditions & facilities, room comfort
很差的住宿體驗
房間的空調是互通的，其他房間有人抽菸，你的房間就整晚的菸味！ 而且天花板很低住的非常壓抑，床又太軟，一翻身整張床都在晃，睡到腰痠背痛的 早餐的豆棗還是壞掉的…這早餐有跟沒有一樣，住兩天只給一天早餐券 如果不是因為連假訂不到房，下次一定不會再去！
Stayed 2 nights in Apr 2023

6/10 Okay

minchen

Business traveller
Stayed 1 night in Mar 2023

6/10 Okay

Kuei Lan

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2023

8/10 Good

Chun-Mu

Stayed 1 night in Feb 2023

8/10 Good

Wen Mei

Stayed 2 nights in Jan 2023

8/10 Good

Yu Ting

Stayed 1 night in Jan 2023

8/10 Good

Terry

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
房間建議要加強消毒，早餐位置不足
房間要定期消毒，有小小強出沒。早餐位置不多，人多時要排隊。
Stayed 1 night in Jan 2023

10/10 Excellent

YISEN

Stayed 1 night in Jan 2023

10/10 Excellent

CHENG-En

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價廉物美
整體來說 價格便宜 空間很寬
Stayed 2 nights in Jan 2023

10/10 Excellent

立筠

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
房間大，浴室大，通風，離捷運站近，去逢甲夜市搭計程車要去0分鐘
Stayed 1 night in Jan 2023

10/10 Excellent

SU-CHEN

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
無毛巾，無洗髮乳及沐浴乳，僅有一塊小塊肥皂，希望以後可以提早告知，以避免不便。
Stayed 1 night in Dec 2022

8/10 Good

Yu-chien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Yi chang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021