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"Great locations and friendly staff"

"The spa was excellent. I love how this hotel is designed with natural wood and minimalist intent. Great staff service as well. "

"Very new hotel "

"Great time; great staff. Very traditional/cultural. On sen baths were great for relaxation after a busy day."

"Clean room, nice staff, onsen. The room little too small. "

"Generous, gave us water in 2l bottles in exchange for two small unopened ones. Breakfast was delightful, with a good variety to choose from. Rooms were bigger than expected, almost like they’ve upgraded them. Overall, a very pleasant stay. "

"Excellent stay. Everything stands out. Clean, safe, wonderful, amazing snowy night and day. Staying there for 2 nights was so dreamy. The onsen experience was unreal. Breakfast was filling with a great set offered. Staffs were helpful and patient. Language barrier was not a big issue. They sincerely try their very best to accomodate. If you want perfect english, best to visit an english-speaking country."

"Service is good and staff can speak abit English. Convenient store is just beside hotel. Hotel provides free sake tasting and beer which is a bonus! "

"Breakfast was fresh and nice 👍"