Taupō Hotel Guide - Taupō Hot Springs hotels in Taupō, New Zealand.

"Our usual goto place for an upmarket stay in Taupo. This time was a little disappointing. The room 336 was showing signs of neglect with damaged fittings, scruffy paint and a slightly mouldy shower tiling. The TV looks like a low budget unit you might get from Temu and requires you to cast your own Netflix if you want to watch a movie. The breakfast was very good but the main restaurant food was not up to scratch for dinner. We mentioned the property condition at checkout and were told the property is gradually being renovated. Our room was definitely not the usual Hilton standard. We would stay again as the property is well located and has a nice outside pool but we will ask for a renovated room"

"We stayed for 3 nights. The room was a great size and well appointed with all you need for a few nights. It was clean but dated. Bathroom could use an upgrade and more attention to detail in the clean. Bed was comfortable. Spa on balcony was great (hot on night 1 but cooler on other nights). We stayed on first floor and there’s no lift so had to lug our bags up and down the stairs so people considering booking will need to keep that in mind. Parking was easy too. "

"All good "

"Stayed a night and loved it. The Motel house was relaxing on the deck and lovely view of the lake. Great set up for 3 adults and a little time away. Not a Lakeside Lux but a lovely comfortable 2 toilet lakeside house for us. We will be back. Thank you for the lovely relaxing stay."

"Parking was convenient. Kitchen was basic. No staff were on-site after 7pm. We asked for clean towels and came home at night to find the dirty towels still, even though we had been told we would have clean towels left. The room had not been serviced. Rubbish bins were not emptied. There were two doors. The door to outside would not lock from outside. The door that went into an inside passage was badly fitted and the room was not very secure. We had trouble with that lock too. The room smelt musty and I found it hard to breathe at night and did not sleep well. Sadly my clothes picked up the stale smell. The price per night was exorbitant for such poor quality accomodation. We will not go there again."

"Dairy in eggs and no other options for eggs Staff was really nice Rest of breakfast was good "

"Spa pool was small for kids and not functioning/empty. Gym closed, not functional. The bed was uncomfortable,too old and soft. The buffet breakfast was excellent. TV channels good and DVD player with a lot of DVDs to borrow from reception."

"parking easy, be mindful when booking that not all rooms photographed are like the photos in the booking ad, the lovely team member did find us the same type (eg jnr suite with spa bath as per photos) we also thought it would be ground floor, as that was the booking info so she found this too. The resturant did let the place down, the menu is very basic, and wasnt particularly cooked well. We have used it in the past as a special occasion go to and its not that now so we were dissapointed in this. However the bar staff were lovely. The pool was great and heated perfectly for the weather. "

"This property is handy to city, bar on door step. Friendly, helpful staff."