Utopian Motel Taupo - Hostel offers relaxation and convenience. Parents enjoy the sauna while kids have fun at the club. Practical touches like luggage storage and laundry facilities keep the trip smooth.
Taupō Central, a neighbourhood in Taupō, is home to Utopian Motel Taupo - Hostel. A.C. Baths and Maori Carvings are local landmarks, and some of the area's attractions include Spa Thermal Park and Waipahihi Botanical Gardens. Taupō Hot Springs and The Landing Lake Taupō are also worth visiting. Visit our Taupō travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
No lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Room amenities
Bathroom
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Connecting rooms available
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 8 PM
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 10 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
No, only service animals are welcome at the property.
What time is check-in at Utopian Motel Taupo - Hostel?
Check-in start time: 2 PM; check-in end time: 8 PM.
What time is check-out at Utopian Motel Taupo - Hostel?
Checkout is at 10 AM.
Where is Utopian Motel Taupo - Hostel located?
Located in Taupō Central, this hostel is within a 15-minute walk of Lake Taupō and Taupō i-SITE Visitor Information Centre. Taupō Museum and Art Gallery and Waikato River are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Utopian Motel Taupo - Hostel Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Friendly hosgt couldn't have been more accommodating. Clean,tidy room, relatively quiet for a hostel-type place. Would recommend for those seeking a good room at a bargain price.
Was our last minute booking but was disappointed by the service n with the overall room. Not enough towels provided, n the ones available were not clean. The wash room was dirty as if had not been cleaned for months. There were cobwebs in the room as well as in the bathroom. I have gone for even cheaper accommodation once but the the facilities were much better. I would not recommend anyone for this hotel.
Verified traveller
Stayed 1 night in Dec 2017
6/10 Okay
Verified traveller
12 Jan 2018
Liked: Cleanliness, staff & service, room comfort
Good location with ok facilities.
Good location, close to city centre but not in it. Hotel staff was very friendly and welcoming. Room and shared bathroom was clean and generally well prepared. Walls were very thin which was awkward as everything could be heard, and staff's children were free to wander down the hall. Nice Tv in room that didn't work and there was a hole in the wall.
Verified traveller
Stayed 2 nights in Jan 2018
6/10 Okay
Verified traveller
10 Jan 2018
Disliked: Staff & service, room comfort
Good for the night and price
Small room, loud neighbours but was fine as we had nowhere else to stay.
Upon arrival the foyer was dark and dingy.
We had to carry our bags up the stairs to our room, there’s a smell of mold/damp in the air and the room was cramped. Light fixtures were dark and dirty, the bath mat was stinky of mould.
Their was a window in our room door so people could see in and someone walked in while we were in the room, which tells us the door mustn’t be self locking or the keys are all the same.
When I checked the bed to see if it was clean I noticed a mark under the sheet, when I pulled back the bottom sheet I saw blood & fluid stains on the mattress protector and marks on the mattress underneath.
There was also no air conditioner, so without any proper airflow the room was very hot.
We decided not to stay at the night and booked accomodation elsewhere.
When I checked out the manager just smiled awkwardly not offering a reimbursement or alternate room, a brief apology was all he said.
When I saw the reviews I regret not having read any prior to booking, had I done so, I would never have booked here.
For $150 per night, this place was so overpriced.
The rooms were very dirty, there was such a strong cigaret smell in the room, also the Person form room 13 was making loud constantly being on the phone and listening to music. We couldn't get any sleep it was horrible.
It all started on the day prior to our stay on the 8th of December. The motel owner called us whilst we were in a low/no cellphone coverage area, this meant that we only got the call a couple of hours later. In his call he claimed that we had booked the room from the 8th till the 9th of December, when in fact we had booked it for the 9th till the 10th. We had to pull up our booking and prove it to them that we were right in order to get our room back. Once we got to the Motel, and headed up to our room we found out that the room had a shared bathroom when we specifically booked a room with a PRIVATE bathroom. The room was also reeking of cigarettes. Frustrated at the way we had been treated the obvious course of action was to demand our money back which we did not fully receive. We will never ever be coming back and advice others to avoid this motel at any cost. The people here will try to scam you for your money.
This is a back packers accommodations trying to pretend to be a motel. Booked 2 nights but on arrival... HATED the place, room was awful. Fridge didn't work, owners didn't care, no remote for TV. No towels provided again owner didn't care. Spent 45 minutes on phone with expedia who were amazing in supporting us to get a refund on second night as owner was unwilling to be helpful. I would never stay here again even if it was free. The smell of urine in the corridor was over powering.. advertise on front sign of spa. It was not working in a room just big enough to fit it and was filled with junk... this place is the pits !!! Dirty, not as described and poor management by the actual owners .... if could give a minus rating I would.... BAD BAD BAD!!!
Barb
Stayed 2 nights in Nov 2017
4/10 Poor
one nighter, rotorua
23 Nov 2017
Disliked: Property conditions & facilities
Cheap
We had the family ensuite room with a view, which was pleasant. The beds were comfortable. However the space was a little cramped for two adults and two children and the wifi didn't work. Ok for one night cheap accomodation but that's it
I would not recommend staying here at all. Foyer smelt like urine, didnt have any knowledge of us staying. Had to go through every room to find a empty one for us even walked in on someone. Found a room white stains on ground. Wasn't explained to how bathroom doors connecting 2 rooms worked so wasnt secure. Bed looked slept in and attendants children were running around in bedrooms. Bedroom had strange smell to it. Tried to get a refund but couldn't claimed to need account number as didn't carry cash.
Nicole
Stayed 3 nights in Oct 2017
6/10 Okay
Verified traveller
21 Oct 2017
Liked: Cleanliness
Cheap accomadation quiet, suited our needs as out and about all day, good shower nice to have kids on oneside of wc and us the other.
Totally misrepresented. It's a purpose built hostel that's badly run down, dirty including the grounds.They lock the place at 8.30pm. No way in or out but through the shared and dirty kitchen and past the rubbish bins.
We paid $198.00 for two rooms, moved to the Lakeland for $240.00 for the balance of our stay. Great place, great service, food, etc.
Awesome stay, we checked in late (10pm) and we were still greeted with a big smile. Reception was extremely helpful and the rooms were great. Really comfortable and enjoyed the stay.
The hotel is cheap and clean. The shared bathroom situation was a surprise, but the manager was amazing and sorted it so I didn't have to share. The rooms are very basic and they don't provide towels unless you ask for them. The manager is amazing, though, and couldn't have been more accommodating and friendly. In all, if you are after cheap and clean, this is the place.
This place needs to be shut down. We checked in was taken to our room and we were DISGUSTED! The bed was not made, the glasses provided to use were WET from being used, the bathroom floor was covered in water from a used shower, the toilet seat has poo on it and in general it was disgustinglu filthy (i have photos) not to mention the hotel in general was filthy with rubbish everywhere outside and inside. We had our child with us so we decided to not stay in filth and we demanded a refund!!!
Had to call a mobile when we arrived and left. Place was a shambles, room full of rubbish, no tea or coffee, one dirty glass and spoon, paper thin walls, the list goes on. Pillow was comfy tho!