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Hotel Santa Paula

3.5 star property
Hotel with an outdoor pool, steps from Casa Humboldt

Choose dates to view prices

Photo gallery for Hotel Santa Paula

Exterior
Reception
Courtyard view
Room, 1 King Bed, Non Smoking
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is €69
includes taxes & fees
20 Aug - 21 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Smart TV
Separate bedroom
Portable fan
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Smart TV
Separate bedroom
Portable fan
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Barrio de la Veracruz, a neighbourhood in Taxco, is home to Hotel Santa Paula. Casa Humboldt and Silver Museum are cultural highlights, and some of the area's notable landmarks include Borda Square and Santa Prisca Cathedral. Casa Borda Cultural Center and Figueroa House Museum are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours.
Visit our Taxco travel guideOpens in a new window
Map
Calle de la Veracruz No. 15, Taxco, GRO, 40200

What's nearby

  • Santa Prisca Cathedral - 2 min walk - 0.2 km
  • Borda Square - 2 min walk - 0.2 km
  • Silver Museum - 2 min walk - 0.2 km
  • Guerrero Park - 2 min walk - 0.2 km
  • Teleferico de Montetaxco - 3 min drive - 1.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 132 min drive

Restaurants

  • ‪Tacos "El Chino - ‬2 min walk
  • ‪Tia Calla Centro - ‬3 min walk
  • Rosa Mexicano
  • ‪Rosa Amaranto - ‬2 min walk
  • ‪Goo Restaurant - ‬2 min walk

About this property

Hotel Santa Paula

Hotel near Santa Prisca Cathedral
Located close to Casa Humboldt and Silver Museum, Hotel Santa Paula provides a terrace and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Smoke-free property, a porter/bellboy and a 24-hour front desk
  • A water dispenser, luggage storage and a front desk safe
Room features
All guest rooms at Hotel Santa Paula include amenities, such as free WiFi, safes and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch Smart TVs with cable channels
  • Portable fans, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to 10:00 PM; MXN 240 per day; discounts available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 240 per day (1312 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 9:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Santa Paula Taxco
Santa Paula Taxco
Hotel Santa Paula Hotel
Hotel Santa Paula Taxco
Hotel Santa Paula Hotel Taxco

Frequently asked questions

Does Hotel Santa Paula have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:30 AM to 9:00 PM.

How much does it cost to stay at Hotel Santa Paula?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Paula on 20 Aug 2025 start from €68.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Santa Paula pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Santa Paula?

Check-in start time: 4:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Paula?

Checkout is at noon.

Where is Hotel Santa Paula located?

Located in Barrio de la Veracruz, this hotel is steps away from Casa Humboldt and Santa Prisca Cathedral. Silver Museum and Casa Borda Cultural Center are also within 5 minutes.

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Hotel Santa Paula Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 87 reviews
Rating 8 - Good. 18 out of 87 reviews
Rating 6 - Okay. 3 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 1 out of 87 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The territory of the hotel is beautiful, especially breakfast terrace!
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the pool is a welcome extra
Stayed 1 night in Aug 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good vibes
Stayed 3 nights in May 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central Taxco and terminal. Helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Vianey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This hotel was beautiful! I am someone very picky with cleanliness and honeslty I was impressed it was impeccable. The Service was amazing and they have a restaurant on the rooftop that is delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

JMV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique place, located a few blocks from Centro. Santa Prisca church .
Stayed 1 night in Jun 2019

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were pleasantly surprised at how clean & beautiful the hotel was, the number of levels & outdoor space for guests was just enough to satisfy us & meet our expectations. the rooms were clean & included all the ammenities. Staff was helpful, restaurant was excellent. overall, a lovely stay, we would highly recommend. walking distance to the Zocolo, shops & restaurants
Stayed 2 nights in Nov 2022

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Santa Prisca, just very steep. Hotel has cute restaurant 8:30-2pm breakfast and lunch. Room got cleaned every day. Really cute small hotel Shower in our room had very low pressure.
Stayed 5 nights in Jan 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito
Stayed 2 nights in Jul 2025

2/10 Terrible

Christophe

Disliked: Staff & service, amenities
Very Negative Experience – Unsafe Stay Avoid this hotel at all costs, especially if you're not Mexican. Your safety is not guaranteed. My stay at this hotel turned into a nightmare. While the reception and room were acceptable, the tiny pool is governed by a strict internal policy clearly posted on-site, forbidding diving. Despite this, a local guest (served alcohol by the hotel) and his child were allowed to break these rules for hours—right under the eyes of staff, including servers, housekeepers, and receptionists monitoring the pool via surveillance cameras. No one intervened. After I politely asked the guest to respect the rules, I became the target of hostile behavior and aggressive remarks (the father told his son to “aim for the French”). The child then lunged at me, and while I tried to protect myself, the father—clearly intoxicated—punched me violently in the face, causing a mild concussion. The hotel staff witnessed everything and did nothing. No support, no commercial gesture. We left immediately, traumatized. This hotel fails to enforce its own rules and protect its guests. A humiliating, violent experience. Don’t risk your vacation here.
Stayed 4 nights in Jul 2025

10/10 Excellent

Antoniette

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Sergio Cárdenas

Stayed 4 nights in Jun 2025

8/10 Good

Estefany

Liked: Cleanliness, amenities, property conditions & facilities
Estuvo bien, esto porque me toco una habitacion en la cual a las 7 o 6 am masomenos empezaban con el ruido en el techo de sillas y mesas para la terraza entonces se les caian cosas y despertabas con el susto, en el restaurantes muy amables la comida no me encanto no estaba mal pero no era super deliciosa el hotel es muy bonito espero solo haya sido mala experiencia de primera vez y que no siempre sea asi eso si muy amables todos
Stayed 2 nights in Jun 2025

10/10 Excellent

Carina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Stayed 6 nights in Apr 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es maravilloso y tuvimos una excelente estancia.
Stayed 2 nights in Apr 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible

Stayed 1 night in Mar 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service
Room was bit noisy
Stayed 2 nights in Mar 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel en TODOS aspectos.
Stayed 2 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Staff & service, amenities, property conditions & facilities
Su restaurante de totopos y salsas eatá rico, se come tranquilo. El hospedaje excelente, habitacion limpia, confortable y el personal muy amable.
Stayed 1 night in Feb 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepción, la estancia, todo súper, solo un poco más de coctelería para la estancia en la alberca.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel exceptionnel

Hôtel très jolie et bien aménagé. Très proche de la place zocalo. Le personnels est très gentils et au petit soin. Le restaurant est excellent La piscine toujours chauffée La chambre est très confortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Ivonne

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esa acogedor, la alberca esa climatizada y en general el hotel está en una muy buena ubicación. Su restaurante es muy bueno, desgraciadamente cierra temprano y no hay cenas, pero los desayunos son excelentes.
Stayed 2 nights in Dec 2024