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Reviews of Badagoni Boutique Hotel Rustaveli

4 out of 5
Badagoni Boutique Hotel Rustaveli
4 Freedom Square, Tbilisi

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 43 reviews" "
Rating 8 - Good. 7 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

WALEED

Stayed 2 nights in Dec 2023

6/10 Okay

Ronald

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Sadly our room and adjacent area smelled like something was dead and decaying in the walls. Staff did their best to mask the smell, but to no avail, and they had no other room to offer us. I feel bad that I’m asked to leave a review, because other than this we liked the hotel.
Stayed 5 nights in Sep 2023

10/10 Excellent

amalya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
excelent location. very frendly people. comfort bad
Stayed 6 nights in Sep 2023

6/10 Okay

Mikhail

Room was in a sub basement next to a loud restaurant entryway.
Stayed 3 nights in Aug 2023

8/10 Good

Boris

Business traveller
Liked: Cleanliness, staff & service, amenities
I got a room with the air conditioner didn't work. After some claims I got an another room. It was OK.
Stayed 2 nights in Jul 2023

4/10 Poor

sameh

Disliked: Amenities, property conditions & facilities
When I arrived the TV didn't work.. there was a horrible smell outside the room, and the air-conditioning broke down
Stayed 3 nights in Jul 2023

10/10 Excellent

Yayoi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located very convenient place, and the staff were very friendly and helpful.
Stayed 1 night in Jul 2023

2/10 Terrible

Iryna

Stayed 16 nights in Oct 2022

10/10 Excellent

Khalifa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
تجربة ممتازة
تجربة ناجحة الفندق موقعه ممتاز وطاقم الضيافة في الفندق لطيف وخدمة ممتازة ممتاز
Stayed 2 nights in Sep 2022

6/10 Okay

nina

Business traveller
Liked: Staff & service
Disliked: Cleanliness
it is serviceable. and a very good location. staff is pleasant, but as far as upscale boutique hotels go it has a lot to learn.
Stayed 3 nights in May 2022

6/10 Okay

Kin

If location is only thing you are looking for then
Location might be the only reason you should choose this hotel/ b&b. The hotel staffs are fair for the most part except Giorgi ( George), the breakfast attendant. He is the friendliest and most polite staff member you can find in the establishment. Always take the initiative to welcome you in the morning with a proper smile. He is the true Gem of this place. On the other extreme hand, the overnight female receptionist is very rude. I gave her the benefit of doubt due to language barrier, but she is quite something else. On my 8-9 days of stay, while I was settling my hotel bill, I’d ask to see a itemized receipt, her reply to me with her head turning “why are you doing this, we won’t charge you more”. I’m like, excuse me, am I not allow to see my charges before I pay? She’s one of a kind. Not sure why she is in hospitality. During our 11 nights stay, there were 3 nights and 1 morning without hot water. Which force us either choose to take a cold shower or go to bed without cleaning after a day of outing. My husband and I did jumping jack to heat up ourselves before jumping into the “ Scandinavian style cold shower”. I’m sure this will be one of our funny memories we will remember for the rest of our lives. Overall, I can only rate this hotel a maximum of 3 stars. A note to the Badagoni Mgmt team, Giorgi is a great asset to your establishment. His friendliness is definitely creating a warm and welcome stay for your guests.
Stayed 11 nights in Jan 2022
Response from Hotel administration on 24 Jan 2022
Dear Kin, Thank you for your review. We are so sorry that you had such a bad experience with us, we were trying to fix all problems immediately. I hope next time you will enjoy staying with us . best regards

8/10 Good

HANNAH ROSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are Great
Good location ...
Stayed 1 night in Dec 2021

10/10 Excellent

Elba J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to everything!
Stayed 10 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very lovely hotel, located right at the center of the city. The room was clean and modern, and the staff were friendly and helpful. The hotel also had an awesome restaurant, where we had dinner several times and daily breakfast.
Stayed 5 nights in Jul 2021

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
Great clean hotel with a great location. Highly recommend, The breakfast was good aswell.
Stayed 3 nights in Jun 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient base
Excellent location in the old city, personalised service, clean, well equipped rooms, small restaurant serving good breakfast - what's not to like?
Stayed 7 nights in Mar 2020
Response from Administration of the Hotel on 1 May 2020
Dear Christopher, Many thanks for this amazing review and for taking your precious time to write a comment! We are delighted that you had a great time in our hotel and that every outlet managed to fulfill your expectations. Hopefully we can welcome you again as our guest! With best wishes,

10/10 Excellent

Demet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DA
Excellent location Perfect wines Friendly staff
Stayed 1 night in Feb 2020
Response from Administration of the Hotel on 17 Mar 2020
Many thanks for this amazing review and for taking your precious time to write a comment! We are delighted that you had a great time in our hotel and that every outlet managed to fulfill your expectations. Hopefully we can welcome you again as our guest! With best wishes,

10/10 Excellent

PETER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Tbilisi
Well situated boutique hotel close to everything in Tbilisi. Wonderful, pleasing staff who speak perfect English & other languages. Small buffet breakfast included which was a nice start to the day. The hotel has been completely renovated & modernized with a restaurant that serves local dishes with a focus on wine. Would stay there again.
Stayed 3 nights in Feb 2020
Response from Administration of the Hotel on 17 Feb 2020
Dear Peter, Many thanks for this amazing review and for taking your precious time to write a comment! We are delighted that you had a great time in our hotel and that every outlet managed to fulfill your expectations. Hopefully we can welcome you again as our guest! With best wishes,

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Review on this hotel
It was sometimes noisy at night. The hotel is actually a restaurant/winery with rooms associated to it. When there was a gathering in the restaurant, loud music played and chatters/noise would not allow me to sleep. However, the rooms are quite clean and the location of this hotel is excellent.
Stayed 6 nights in Nov 2019
Response from Administration of the Hotel on 9 Dec 2019
Dear Guest, Thank you for taking the time to share your feedback. Guest comments are extremely useful for improving our performance. It is our goal to make each of our guests feel special. I apologize for not having met your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. With best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Perfect location. My room was a tad small, but ok for my solo stay. Very good condition. Breakfast was outstanding. Helpful staff.
Stayed 2 nights in Oct 2019
Response from Administration of the Hotel on 18 Oct 2019
Dear Guest, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Administration of the Hotel on 11 Oct 2019
Dear Guest, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

10/10 Excellent

Sylvia, Tbilisi, Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! The hotel was perfectly placed on Liberty Square (where all of the buses load), the restaurant and breakfast were outstanding (even brought in local folk singers who were amazing), and the staff were the best that I has ever seen.
Stayed 1 night in Jul 2019
Response from Administration of the Hotel on 9 Jul 2019
Dear Sylvia, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, terrific restaurant, very helpful staff
Stayed 5 nights in Jun 2019
Response from Administration of the Hotel on 2 Jul 2019
Dear Guest, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in an excellent location on Freedom Square and close to a metro. The bed was incredibly comfortable - we had absolutely no problem sleeping - and the shower was pretty darn good too. The air con was thankfully effective (and reasonably quiet) during a rather warm week in June. The breakfast includes a wide choice of hot and cold options. We ate in the restaurant one evening and really enjoyed both the food and the wine. On that evening there was a four-piece male group singing - they were absolutely amazing (although I can understand why some reviews commented on the loudness of the music) and provided great atmosphere. Other evenings seemed quieter in the restaurant so you may want to check out when the music events happen to suit your preference. Only one very minor thing was an occasional bad smell from the drain in the bathroom. I would recommend this hotel and would go back there if I return to Tbilisi.
Stayed 6 nights in Jun 2019
Response from Administration of the Hotel on 2 Jul 2019
Dear Guest, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place
I liked the room. It was new and comfortable. The bathroom even had heated floors. Great location.
Stayed 1 night in Apr 2019
Response from Administration of the Hotel on 24 May 2019
Dear John, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

8/10 Good

shalom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a recomanded hotel
we enjoyed very much our staying at this hotel. the room was comfortable and clean, the breakfast was good, the staff were wonderful and the location great
Stayed 1 night in Apr 2019
Response from Administration of the Hotel on 24 May 2019
Dear Shalom, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

10/10 Excellent

sudarsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the center of tsibilisi
Good hotel, reasonable rate. Breakfast nice.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Francesco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All'arrivo mi è stata assegnata una camera che dava sulla strada com conseguente elevato rumore. Ne ho cjiesta un'altra e me è stata assegnata una senziosa e più grande Letto mplto confortevole
Stayed 2 nights in Apr 2023

10/10 Excellent

Dilshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, perfectamente ubicado. Muy buen servicio y restaurante
Stayed 3 nights in Nov 2021

10/10 Excellent

debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeita localização
Excelente atendimento, ótima localização
Stayed 1 night in Nov 2021

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy stay
Great location and a pleasant staff. A neat restaurant and wine store is in the heart of the hotel. On the down side: breakfast is minimal and the room is tiny.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran Experiencia
Un Hotel Boutique muy especial, la atencion , el servicio y la comide fueron espectaculares.
Stayed 3 nights in Feb 2020
Response from Administration of the Hotel on 25 Feb 2020
Dear Francisco, Many thanks for this amazing review and for taking your precious time to write a comment! We are delighted that you had a great time in our hotel and that every outlet managed to fulfill your expectations. Hopefully we can welcome you again as our guest! With best wishes,

10/10 Excellent

FREDRIK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in Georgia
Quiet, central, excellent breakfast, helpful staff.
Stayed 3 nights in Oct 2019
Response from Administration of the Hotel on 7 Nov 2019
Dear Fredrik, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal ) Hervorragendes Frühstück, Gerichte von der Karte frisch zubereitet , köstlich ) Reichhaltige Weinauswahl . Auch Hauptgerichte , Salate und Suppen waren ein Schmaus . Wir haben uns rundum wohl gefühlt .
Stayed 6 nights in Sep 2019
Response from Administration of the Hotel on 18 Oct 2019
Dear Guest, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel with modern facilities.
Stayed 6 nights in Sep 2019
Response from Administration of the Hotel on 11 Oct 2019
Dear Guest, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

10/10 Excellent

Antti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erinomaista palvelua kohtuuhintaan
Hieno boutique hotelli, erinomainen sijainti ja mikä parasta, palvelu todella ystävällistä. Aamiaisen 'lämpimän osuuden' saa valita menu'lta, valikoima monipuolinen. Shampanja lasi kruunaa aamiaisen. Sijainti vilkkaasti liikennöidyn vapaudenaukion reunalla mutta liikenteen äänet eivät kuuluneet huoneeseen. Hyvät yhteydet 'julkisilla' liikennevälineillä ja kävellenkin oli lyhyt matka keskeisille paikoille. Henkilökunnan palveluhalu oli erinomainen, pienetkin toiveet täytettiin, jopa sellaiset mitä ei itse osannut edes kysyä. Ehdottomasti paikka yöpyä uudelleen!
Stayed 4 nights in Jul 2019
Response from Administration of the Hotel on 16 Aug 2019
Dear Antti, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Administration of the Hotel on 29 Jul 2019
Dear Guest, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Administration of the Hotel on 29 Jul 2019
Dear Daria, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ekstrem venlig og hjælpsomme
Stayed 1 night in Jun 2019
Response from Administration of the Hotel on 6 Jul 2019
Dear Bjorn, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Administration of the Hotel on 24 May 2019
Dear Sergey, Thanks for choosing our hotel and looking forward to meeting you again! With best wishes,