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"Nice and clean and comfortable "

"This hotel is a little older-looking than the pictures. The room was dated. The view was stunning. The gym was well-equipped. The pool was nice, but again a little dated. The staff were very friendly and helpful. "

"The room was very nice and big. The pool is heated and very nice. There is a very small gym- one bike, one treadmill, one universal machine. Amenities depend on the time of year. The sauna and cafe were not available during our stay at the end of March. The location is a pretty far walk to the lake but the staff was really nice and helpful. It was easy to get Uber when needed. "

"A lovely quiet hotel in the heart of Tauranga. Quality finishing, modern and clean. "

"The mountain view was goodand the location was good too. The size of the room was good but the fridge was very noisy kerp us awake mosy of the night plus the head board was not fix the the bed or wall probably eveytime we move the head board keep moving/bang on thd wall.plus room wasn't sound proof for noise outside as it said on the website"

"Staff excellent guy on reception very helpful Restaurant very good 20 mins away from town "

"The air conditioning wasn’t working properly. The room was quite stuffy. A maintenance person tried to fix it. It did seem to cool off a little bit after an hour or two but not very much and it remained warm (i’m always cold, so if I thought the room was warmish 95% of the population wouldn’t like it). . She finally brought up a fan. If a cool room is important to you I would avoid this hotel. "

"Kitchen was very useful had a jug toaster and pan. There was also body soap shampoo conditioner in the bathroom. Nice and clean. Friendly staff close parking and comfortable stay. Internet connection was good and thermal pool in point"

"The room was terrible. My bed head was against the wall that was on the main road, room was so noisy, no curtains on the skylights and might as well have been none on the windows. I could read my book at 2am with the lights off (which was help full because the room was so noisy and bright i couldn't sleep!). Pleased i was only there for one night. Wont be back."