Reception
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Reviews of Super 7 Inn

2.5 out of 5
Super 7 Inn
402 N 12th St., Tecumseh, NE

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 112 reviews" "
Rating 8 - Good. 37 out of 112 reviews" "
Rating 6 - Okay. 24 out of 112 reviews" "
Rating 4 - Poor. 14 out of 112 reviews" "
Rating 2 - Terrible. 11 out of 112 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Don

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needed a major update! The beds are so worn out, the two night I stayed I couldn't get any sleep because that how worn out the bed was. The toilet was very loose luckily it wasn't leaking. the amount of money I paid for two nights wasnt really worth it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nick on 2 Apr 2024
Thank you for your positive feedback.

6/10 Okay

Pat

Liked: Staff & service
Stayed 3 nights in Mar 2024

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 4 nights in Mar 2024

6/10 Okay

Lynn

Travelled with group
Need to fix curtains, screens, doors
Stayed 4 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Nick on 13 Oct 2023
Hello,Good Morning.We Have Noticed That This Is The Second Time You Have Shared A Negative Review Without Staying At Our Motel. We Value All Feedback, But It's Important To Experience Our Services Firsthand To Provide Accurate Insights. If You Ever Decide To Stay With Us, We Would Welcome The Opportunity To Exceed Your Expectations And Change Your Perception Of Our Motel.

4/10 Poor

James

Disliked: Property conditions & facilities, room comfort
Indiana
The room was clean, updates needed. Bed was old and hard, the pillows were like rocks...
Stayed 1 night in Sep 2023

4/10 Poor

Dulce

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Stay was not very satisfying. Upon arrival and entering the room we noticed was not clean and smelled dirty. Found 2 live spiders on bathroom ceiling. Dead fly with spider webs around it on corner of window. Smoke alarm was unplugged and looked very old as well as sprinkler was very old.
Stayed 3 nights in Sep 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary celebration in nearby town.
Very comfortable.
Stayed 1 night in Aug 2023

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff turned AC on prior to arrival--it was a dangerously hot day and was appreciated.
Stayed 1 night in Aug 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Stephen

Travelled with family
Disliked: Amenities, property conditions & facilities
We have stayed at this factility at least a half dozen times overthe last 18 years. It has deteriated remarable during the last 5 years. No renovation over upkeep appears to have taken over these recent years. Central hall carpet is buckled and in danger of causeing triping. Breakfast offering has decreased in the past 5 years with very little breakfast items compared to the past. Most everything is in cellophane wrappers. No boiled eggs, litttle breakfast amenities. Table were not wiped off and dirty. Tables were in a scrambled mess like a herd of little kids have just left. Door card systems worked occasionaly. No pride has been taken in upkeep of this motel. Way over priced for the value. Won't stay there again.
Stayed 4 nights in Jul 2023
Response from Nick on 26 Jul 2023
We sincerely apologize for any inconvenience caused during your recent stay at our motel. We are currently undergoing renovations to enhance our facilities and ensure a more enjoyable experience for all our guests. Rest assured, everything will be perfected and ready to welcome you with renewed charm and comfort on your next visit

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

alain

Business traveller
Very clean and good service
Stayed 2 nights in Jun 2023

10/10 Excellent

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was just what we needed, quiet and clean, soft beds
Stayed 1 night in Jun 2023

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Nick on 5 Jun 2023
Thank you for your positive feedback!

4/10 Poor

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing Stay for a return visitor
We have stayed here several times over the past ten years or so as we have family in small towns nearby. This stay was very disappointing. The staff was very pleasant and helpful but the bedding had a nasty stain - the towels were thin and fraying - the tile floor by the exterior door was unfinished - outside our room was a nasty ashtray that hadn't been emptied - the desk chair was wobbly and badly stained - our room cardkey had to be replaced as both didn't work 3 of the 4 times we returned to the hotel (and we did not have it anywhere near our cellphones) - also had burned out lights and a hole in the drywall in the bathroom. Toiletries looked like they were sample sizes left behind by other guests
old ratty thin towels
unfinished tile at door
stained unstable desk chair
nasty smelly ashtray outside of room
Stayed 2 nights in May 2023

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good over all
Stayed 1 night in May 2023
Response from Nick on 23 May 2023
Thank you for your positive feedback.

2/10 Terrible

Leah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

June

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
Stayed 1 night in May 2023

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
My stay
All was good. Its not perfect but budget friendly no bugs. Clean. Smells okay. Thats all that matters. Parking right in front of room which makes it easy.
Stayed 1 night in May 2023
Response from Nick on 7 May 2023
Thank you for your positive feedback!

8/10 Good

Russ

Stayed 2 nights in Apr 2023
Response from Nick on 5 Jun 2023
Thank you for your positive feedback!

4/10 Poor

Franklin

Business traveller
Milk was sat out in a Stainless steel pot no refrigeration. No coffee as pump pot didn’t work at 6:30 in the morning. I’ll not stay there again.
Stayed 1 night in Apr 2023
Response from Nick on 30 Apr 2023
Sorry for inconvenience.Morning shift guy forgot to put the pump in the coffee pot. It was not his day he had forgot accidentally so it want be that big issue. Since we have Coffee pot in each room as well. Or you can inform the front desk at the time so someone had helped right away. If you don't want to stay again that's your choice. Small things can be sorted out right away without any issues. Please give us a chance we will try our best efforts.Thank You.

10/10 Excellent

Jennipher

Travelled with family
Liked: Cleanliness, staff & service
The hotel was dated, but comfortable. The “breakfast” was nothing more than a few hostess cakes and milk. Opened our door and the handle fell off in our hands.
Stayed 2 nights in Apr 2023
Response from Nick on 30 Apr 2023
Thank you for your positive feedback!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place in town. Rudimentary amenities, but clean.
Stayed 2 nights in Apr 2023
Response from Nick on 14 Apr 2023
Thank you for your feedback.

6/10 Okay

Verified traveller

Travelled with family
Our stay was alright, however it was freezing cold in the lobby as they had the windows open, and the front desk people had lit incense and caused my children to go into asthma attacks. I did not see any breakfast out, and the towels that we were given were blood and urine stained and ripped on the sides.
Stayed 1 night in Mar 2023
Response from Nick on 22 Mar 2023
Thank you for your feedback.Incense was on the front desk not in your room. When you requested at the front desk they had off incense right away.We opened the window so the incense can pass out quickly Breakfast time is 6 am to 9 am only if you came after 9 am I m sorry for that.

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Nick on 14 Apr 2023
Thank you for your feedback.

4/10 Poor

Hannah

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Resha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Was ok for somewhere to sleep for night.
Hotel is alittle run down. But looks as they are trying to update. Bathroom very small, towels were very stained. ( went and bought new ones for us) beds were very comfortable! Breakfast was just a grab and go. Over priced for what we got tho.
Stayed 1 night in Dec 2022

8/10 Good

VIOLET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The walls are paper thin. The room next to ours was "celebrating" until 1:30 am in the morning. The manager did respond to my call. The building is in the middle of some type of remodeling.
Stayed 2 nights in Nov 2022

4/10 Poor

tom

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
This hotel is so very outdated! The carpet in the hallways is torn in several places and there was a stench throughout. There was a sign in the lobby stating there would be breakfast in the lobby on Saturday morning at 4:00 am for all of the hunters. I went down at 4 and 4:30 and there was none! Very poorly run.
Stayed 2 nights in Nov 2022

8/10 Good

Heather

Stayed 4 nights in Oct 2022

2/10 Terrible

SANDRA

Stayed 1 night in Sep 2022

4/10 Poor

Lita

Disliked: Cleanliness, staff & service, property conditions & facilities
Find another place to stay!!
The place was in a run down condition. Curtains torn sagging. Outside the property could use some attention also. The furance a/c filter was horribly dirty. Customer service BAD. Coffee was cold. Breakfast was all prepackaged snacks.
Stayed 1 night in Sep 2022
Response from Nick on 18 Sept 2022
Since you checked in you have shown a bad attitude (rude behavior) towards Employees Every person (Employee)deserves respect from you. According to your convenience, they have to shift your room to downstairs as you had requested. My Employees tried their best to make you feel comfortable. If you had issues then why you didn't come to the front desk right away? So we were hoping for this type of review from you.

10/10 Excellent

Shannon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly at this hotel! We felt very welcomed and safe staying here. Our room was very clean and stayed cool from the AC. When we come back to visit we will be staying here again!
Stayed 3 nights in Aug 2022
Response from Nick on 23 Aug 2022
Dear Guest on behalf of our entire team at the Super 7 Inn, I would like to thank you for taking the time to give us feedback. We are delighted that you enjoyed your recent stay, and we do hope you will give us another opportunity to provide you with exceptional service in the future

6/10 Okay

Dennis

Travelled with partner
OK
Stayed 2 nights in Aug 2022
Response from Ajay on 23 Aug 2022
Dear Guest on behalf of our entire team at the Super 7 Inn, I would like to thank you for taking the time to give us feedback. We are delighted that you enjoyed your recent stay, and we do hope you will give us another opportunity to provide you with exceptional service in the future

2/10 Terrible

Diana, Shawnee

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drug needles in the rooms, run down.
Stayed 3 nights in Aug 2022
Response from Ajay on 23 Aug 2022
If you have found some like that then why you didn't came at the front desk and complain about what you found in the room. Just to let down trying to put this type of reviews senselessly.

6/10 Okay

Faye

Travelled with partner
Liked: Staff & service
Well it was the only hotel in the area and we needed a place to stay, so for that reason it worked.
Stayed 1 night in Aug 2022
Response from Nick on 23 Aug 2022
Dear Guest on behalf of our entire team at the Super 7 Inn, I would like to thank you for taking the time to give us feedback. We are delighted that you enjoyed your recent stay, and we do hope you will give us another opportunity to provide you with exceptional service in the future

6/10 Okay

Carolyn

Business traveller, Travelled with partner
Liked: Staff & service
Price was good.
Stayed 2 nights in Jul 2022
Response from Nick on 23 Aug 2022
Dear Guest on behalf of our entire team at the Super 7 Inn, I would like to thank you for taking the time to give us feedback. We are delighted that you enjoyed your recent stay, and we do hope you will give us another opportunity to provide you with exceptional service in the future

6/10 Okay

Frederick

Liked: Cleanliness, property conditions & facilities
This place was ok
Stayed 1 night in Jun 2022
Response from Ajay on 23 Aug 2022
Dear Guest on behalf of our entire team at the Super 7 Inn, I would like to thank you for taking the time to give us feedback. We are delighted that you enjoyed your recent stay, and we do hope you will give us another opportunity to provide you with exceptional service in the future

6/10 Okay

Nedra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Nick on 20 Jun 2022
Dear Guest on behalf of our entire team at the Super 7 Inn, I would like to thank you for taking the time to give us feedback. We are delighted that you enjoyed your recent stay, and we do hope you will give us another opportunity to provide you with exceptional service in the future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Nick on 20 Jun 2022
Dear Guest on behalf of our entire team at the Super 7 Inn, I would like to thank you for taking the time to give us feedback. We are delighted that you enjoyed your recent stay, and we do hope you will give us another opportunity to provide you with exceptional service in the future.

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, quiet. There were no other services, no grocery store, no sidewalks, only one restaurant.
Stayed 2 nights in May 2022
Response from Nick on 9 Jun 2022
Dear Guest on behalf of our entire team at the Super 7 Inn, I would like to thank you for taking the time to give us feedback. We are delighted that you enjoyed your recent stay, and we do hope you will give us another opportunity to provide you with exceptional service in the future.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Motel to stay in
I thoroughly enjoyed my stay there, the room was clean and comfortable, the staff friendly and helpful. Strip mall had a Subway and a little restaurant. Everything was handy.
Stayed 2 nights in May 2022
Response from Nick on 20 Jun 2022
Dear Guest on behalf of our entire team at the Super 7 Inn, I would like to thank you for taking the time to give us feedback. We are delighted that you enjoyed your recent stay, and we do hope you will give us another opportunity to provide you with exceptional service in the future.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Appearances are everything, but so is quality
Outside appearance had old, beat up chairs littering the front of the building, sketchy tailgaters outside. Staff was awesome and actual room was nice and had been upgraded. Breakfast was Hostess cupcakes etc put on a serving platter and the milk was SOUR.
Stayed 1 night in May 2022
Response from Nick on 20 Jun 2022
Dear Guest on behalf of our entire team at the Super 7 Inn, I would like to thank you for taking the time to give us feedback. We are delighted that you enjoyed your recent stay, and we do hope you will give us another opportunity to provide you with exceptional service in the future.

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Tom

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2022
Response from Nick on 1 May 2022
Dear Guest on behalf of our entire team at the Super 7 Inn, I would like to thank you for taking the time to give us feedback

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rundown and poorly run
Stayed here because it was the only option. The actual room was not bad, not great but not bad. You could tell there had been some updates in the past and everything was functional. There were both inside and outside doors
Stayed 3 nights in Mar 2022
Response from Nick on 19 Mar 2022
Thank you for your feedback.