Penthouse, Hot Tub, Partial Sea View (Studio)

Reviews of Brown Beach House by Brown Hotels

Brown Beach House by Brown Hotels
64, HaYarkon street, Tel Aviv

Reviews

8.0

Very good

Rating 10 - Excellent. 226 out of 532 reviews" "
Rating 8 - Good. 159 out of 532 reviews" "
Rating 6 - Okay. 79 out of 532 reviews" "
Rating 4 - Poor. 40 out of 532 reviews" "
Rating 2 - Terrible. 28 out of 532 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Elena

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

6/10 Okay

tia

Liked: Room comfort
Stayed 1 night in Sep 2023
Response from dikla on 13 Sept 2023
Dear Tia Thank you for choosing to stay with us and taking the time to write to usWe were glad to read that you enjoyed it and we will be happy to host you again

8/10 Good

PETER

Stayed 5 nights in Aug 2023
Response from dikla on 5 Sept 2023
thanks a lot for staying with us we hope to see you soon i our hotel

8/10 Good

Ruxandra

Travelled with partner
Liked: Amenities
Brown Beach House is a good option if you're looking for accommodations close to the beach. We stayed for 3 days and enjoyed our experience. We found the hotel in general could be cleaner, and the rooms were a little dated, despite being 'modern' in decoration. Our A/C broke the last night before we left, which could have been a problem given the 40 degree weather. The staff as well were not all friendly, and depending on who was working the front desk, we sometimes felt like we were a nuisance. If you book through Expedia, breakfast is included at their restaurant downstairs, which was a huge plus. We were thinking traditional American continental breakfast, but you can have a large, sit-down breakfast, and it is included in the cost! The food was phenomenal; we had shakshuka, buffalo mozzarella salad, and many dips fresh challah. Overall, the location and breakfast is worth coming back for, although the hotel is a little small and dated.
Stayed 3 nights in Aug 2023
Response from dikla on 15 Aug 2023
We were glad to read that you enjoyed the location and the breakfastWe took note

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ear plug fans
Super tidy clean and well designed. Looking for earplugs heheh
Stayed 4 nights in Aug 2023
Response from dikla on 13 Aug 2023
Thank youWe were glad to read that you had a good time with usAnd hope to see you again at your place

10/10 Excellent

Jocely

Travelled with family
Liked: Staff & service
Amazing stay at Brown Beach
Stayed 8 nights in Jun 2023
Response from dikla on 12 Jul 2023
We are glad that you chose to stay with us and we are very happy to read you had good time And hope to see you again next time you are in Tel aviv

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was adorable! And just a 5 minute walk to the beach. The staff was friendly & helpful- they made you feel welcomed. I would definitely stay at this property, or maybe try one of their other ones, the next time I'm in Tel Aviv.
Stayed 2 nights in Jun 2023
Response from dikla on 26 Jun 2023
Thank you very much for choosing to stay at Brown Beach House Tel AvivWe were very happy to host you and hope you will come back to us soon

6/10 Okay

michael

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023
Response from dikla on 25 Jun 2023
Thank you very much for choosing to stay at Brown Beach House Tel AvivWe were very happy to host you and hope you will come back to us soon

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service
We loved the spacious room and location. The beach is right there and it's a short walk to Carmel Market. The room was excellent (we had a room with a patio) with the exception of some plumbing issues. The shower drain made a constant gurgling noise that was super loud and constant throughout our stay. We loved spending time on the patio, it felt like we were experiencing the city even when we were resting at the hotel. The gym was a mess so I ended up working out on the beach. I highly recommend skipping the gym and going to the beach! There's a ton of workout equipment on every beach. The breakfast was delicious.
Stayed 5 nights in Jun 2023
Response from dikla on 20 Jun 2023
Thank you very much, I am happy to read what you wrote about us We were glad to read that you enjoyed it. We will be very happy to host you aga

4/10 Poor

Cheri

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2023
Response from dikla on 15 May 2023
I would love to know why you gave us 2 points, thank you for choosing to stay with us and we hope you will come back to us on your next stay

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brown Beach House is a trendy boutique hotel located in the heart of Tel Aviv, It's just moments away from the beach and countless restaurants, bars and cafés. The hotel boasts cool interior design quirks, a relaxing outdoor terrace and an excellent breakfast that makes it a laid-back but hip choice.
Stayed 4 nights in Apr 2023
Response from dikla on 30 Apr 2023
Dear Chaim Thank you very much. We were very happy to hear you had good time . We very much hope to host you again next time you are in Tel Aviv

6/10 Okay

Paul

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Brown beach house needs a makeover, at least in the rooms. Old outdated furniture, cracks in walls and dark. Also, the noise from the street is very loud. The upside is the front desk and dining area staff are excellent.
Stayed 8 nights in Apr 2023
Response from dikla on 24 Apr 2023
Thank you very much. We were very happy to hear you had good time . We very much hope to host you again next time you are in Tel Aviv

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and service
Stayed 1 night in Apr 2023
Response from dikla on 22 Apr 2023
Thank you very much. We were very happy to host you. We very much hope to host you again next time you are in Tel Aviv

4/10 Poor

Laura A

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was my second stay at the Brown Beach, the first was in 2017. The first stay was great, clean rooms, tasty breakfast... nice lobby snacks. This time the room they gave me was initially horrid, dank and tiny. I was able to move, and the new room was nicer, but the bed was terribly uncomfortable and lumpy, there were cockroaches and the breakfast was not good (undercooked eggs, burnt toast) and good luck getting the attention of wait staff. I was so disappointed. The front desk staff was great, but there's only so much they can do.
Stayed 9 nights in Feb 2023
Response from dikla on 9 Apr 2023
Dear Laura I am sorry to read about your experience and hope to see you again for a thorough experience

6/10 Okay

Sara

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
I was just at a hotel in Jerusalem that was great. This hotel compares badly on every level. The only friendly person was this morning’s staff member at the front desk.
Stayed 1 night in Feb 2023
Response from ZACH on 23 Feb 2023
' Thank you for taking the time to write to us. We are very happy to know that you enjoyed it. And we look forward to your next time in Tel Aviv

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast ever
Best breakfast ever! Can't believe it was included in price! Vegan option was just as yummy as nonvegan options.
Stayed 1 night in Feb 2023
Response from DIKLA on 23 Feb 2023
' Thank you for taking the time to write to us. We are very happy to know that you enjoyed it. And we look forward to your next time in Tel Aviv

6/10 Okay

Simon

Travelled with pets, Travelled with partner
Very well located hotel but the rooms are not set up with enough closet or drawers. Very pet friendly. Some staff members are friendlier than others. The parking in the basement is tiny but very convenient. If your are planning to use it, make sure your car is not higher than 1.50 meter
Response from ZACH on 18 Dec 2022
Thank you very much for staying with us. sorry for the inconvenience

6/10 Okay

Nathan

Stayed 1 night in Dec 2022
Response from dikla on 21 Dec 2023
thanks for staying with us we hope you will come back soom

6/10 Okay

Edith

Travelled with partner
Liked: Cleanliness
The room was poorly laid with a long corridor to go the bathroom from the bedroom. We did not get washcloths and only one tissue box when I asked for more.
Response from DIKLA on 2 Dec 2022
We are sorry for the inconvenience. We are trying to improve and hope you will come back to us

6/10 Okay

Radic

Good for the value
Stayed 7 nights in Nov 2022
Response from ZACH on 19 Nov 2022
Thank you for choosing to stay with us. We were glad to read that you enjoyed itHope to see you again soon

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Stylish in great location. Very good service
Stayed 7 nights in Nov 2022
Response from ZACH on 17 Nov 2022
Thank you for your amazing review It was a pleasure reading that you enjoyed the hotel lHope to see you again and soon.

8/10 Good

Stacey

Stayed 5 nights in Oct 2022

6/10 Okay

Diana

Liked: Amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

AIMEE

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff , very efficient . We requested to have a box for breakfast , service was very prompt. Room is clean . Price is right . Breakfast is very night .
Stayed 3 nights in Sep 2022
Response from Dani Matusevich- General manager on 8 Oct 2022
Thank you for your amazing review. We were delighted to read that your stay was good and that you found our team members to be friendly.Our breakfast is indeed special and we are glad that you enjoyed it.Hope to see you again and soon

6/10 Okay

Houssem

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good location but noisy Room
Great location but the road noise can keep you awake if you are staying in the lower level rooms. Breakfast was nice .
Stayed 4 nights in Sep 2022
Response from Dani Matusevich- General manager on 26 Sept 2022
Thank you for your review.Our hotel location is indeed an asset and we are glad you enjoyed it.Hope to see you again as our guest.

6/10 Okay

gilles

Liked: Room comfort
Disliked: Cleanliness
Hotel is well located and nice but the service in the room is not up to par. One day they forgot towels the other they forgot toilet paper, the floor was always Sandy like Brooke’s but not washed. At the reception service was good as well as at the restaurant.
Stayed 9 nights in Aug 2022
Response from Dani Matusevich- General manager on 26 Sept 2022
Thank you for your review.We were glad to read that you received good service from the reception and restaurant teams.We were surprised to read that you had some issues with cleaning during your stay with us as we put a lot of emphasis on this as you can see from most of our guests reviews.We do hope that you will give us a second chance having you as our guests.

6/10 Okay

Reynol

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Andrew

Stayed 5 nights in Jun 2022

4/10 Poor

Bonnie

Stayed 2 nights in Jul 2022

4/10 Poor

Nissim

Disliked: Cleanliness, property conditions & facilities, room comfort
1 night stay
I checked in late and the receptionist had an issue with the computer but still was very nice. The room window was broken and because of that was slightly open all of night, and because of that we had a lot of noises and even an horrible smell during the night that coming from the outside, the breakfast was fine.
Stayed 1 night in Jul 2022
Response from Dani Matusevich- General manager on 13 Aug 2022
Thank you for your review. We inspire to improve from each guest review and we will do the same here. I am sorry that your stay was so different from the rest of our guests. I am glad that you enjoyed our special breakfast and the our team members were nice during your stay. I do hope that you will give us a second chance having you as our guest.

2/10 Terrible

Nir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor maintenance and cleanings
unfortunately our stay wasnt pleasant. we got a room that had cockroaches. we asked to change the room and we got different room from what we paid for (no balcony and smaller size). in check out they said we actually got an upgraded room (we didnt) and that we dont deserve a refund. sadly the overall experience was bad
Stayed 1 night in Jul 2022
Response from Dani Matusevich- General manager on 18 Aug 2022
Thank you for your review. I was sorry to hear you had an unpleasant stay with us, however we did refund the agent you made the reservation from and he should have refunded you. We do hope that you will give us a second chance having you as our guest, and if you do decide to do that please contact me before.

6/10 Okay

Jonathan

Stayed 6 nights in Jul 2022
Response from Dani Matusevich- General manager on 13 Aug 2022
Thank you for your review

2/10 Terrible

Kevin

Stayed 1 night in Jul 2022

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in central tel aviv by beach. Amenities and room finishes were very nice. Much appreciated breakfast and food/drink in lobby. Staff was super nice as well. This was my 2nd time here and I will come again. Only complaint was my room had small scuffs on the wall (but it’s hard to complain here!)
Stayed 1 night in Jun 2022
Response from Dani Matusevich- General manager on 13 Aug 2022
Thank you for your lovely review. It was a pleasure reading that our hotel location was good for you and that you enjoyed our special breakfast. There is not bigger compliment than returning guests and to see that you are one of them is absolutely wonderful. Looking forward for your next stay with us

8/10 Good

Diana

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Property is conveniently located to the beach. Close to bus stop/scooter location and close to restaurants for dinner. Cleanliness is subpar. TV has a variety of channels and lots of storage space. AC is very good for hot summer nights! Staff very friendly and helpful.
Stayed 3 nights in Jun 2022
Response from Dani Matusevich- General manager on 13 Aug 2022
Thank you for your great review. I was glad to read that you felt the importance of cleanness for us, and that our hotel location was convenient for you. Hope to see you again and soon

6/10 Okay

Leena

Travelled with partner
Liked: Staff & service
The Brown hotel itself was a funky property with a great vibe however our room was awful - the layout was not ideal and difficult to more around in with just 2 people. The staff were quite nice.
Stayed 2 nights in Jun 2022
Response from Dani Matusevich- General manager on 11 Aug 2022
Thank you for your review. I was sorry to read you did not like your room, it is too bad that you did not contact us during your stay so we can deal with it. I do hope that you will decide to give us a second chance having you as our guest

10/10 Excellent

Rebecca

Stayed 6 nights in Jul 2021

2/10 Terrible

eran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did get there before check in time was told room will be ready in two hours. Came back(two taxis)and was told room will open definitely be ready in one hour. After that hour room was not ready and I had to wait half an hour. Total wait time-three and a half hours. I was lied to twice. Why? Bad costumer service! Rooms are very old and outdated..
Stayed 1 night in May 2022

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, it's staff is so friendly, and that location couldn't be better. Definitely will come back to this Hotel.
Stayed 7 nights in May 2022

10/10 Excellent

Vesna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, everything awesome, location, room, ambient and kind staffs.
Stayed 1 night in May 2022

10/10 Excellent

Judy

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Perfect service, overall a wonderful experience. Fabulous breakfast too.
Stayed 3 nights in Apr 2022
Response from ZACH on 28 Apr 2022
Dear Judy thank you for the review and the kind words. It makes us happy to know that you had a good time with us and we hope to have you back soon

10/10 Excellent

ROBERT

Stayed 3 nights in Apr 2022

6/10 Okay

James

Travelled with family
Liked: Staff & service
The Hotel wasn’t bad. Beds were comfortable and the staff were nice. But it needs investment as the last 10% just isn’t up to scratch. For example the gym is horrible. It wasn’t cleaned once during my stay, has exposed wires coming up from the floor and broken air con. The shower leaks, and the grouting is complete state. The hotel ran out of shower gel and there was no alternative. Many TV channels were not available (poor signal). Key cards often did not open the doors. As a minor but incrediblly annoying point, the
Stayed 7 nights in Mar 2022
Response from ZACH on 14 Mar 2022
Dear James Thank you very much for choosing to stay with us. We will take note of your opinion. We will be happy to host you again soon

6/10 Okay

Dana

Stayed 1 night in Mar 2022
Response from ZACH on 14 Mar 2022
Thank you very much for choosing to stay with us. We will take note of your opinion. We will be happy to host you again soon

10/10 Excellent

maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely few days
Stayed 2 nights in Feb 2022
Response from DIKLA on 6 Mar 2022
Dear Maya , thank you for the review and the kind words. It makes us happy to know that you had a good time with us and we hope to have you back soon

6/10 Okay

Yuval

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2022
Response from ZACH on 27 Feb 2022
Dear Yuval Thanks for staying with us Hope to see you soon again;) Best regards

8/10 Good

Dayna

Travelled with group
Liked: Staff & service
Great location!
The room was quite small The service was great
Stayed 1 night in Feb 2022
Response from ZACH on 27 Feb 2022
Dear Dayna Thanks for staying with us Thank you for your kind words, Hope to see you soon again;) Best regards

2/10 Terrible

Carli

Disliked: Staff & service
Stayed 1 night in Dec 2021
Response from ZACH on 6 Mar 2022
Dear Carli Thank you for your review Your response has been forwarded to the relevant managers and will be take care of as soon as possible. kind regards,

8/10 Good

Hadassah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and helpful. The room was nice, clean, great value for the price. (Small snafu with the electricity/lights in the room, quickly and efficiently resolved). Absolutely love the lobby/sitting/welcoming area. Really a wonderful ambiance. Breakfast was wonderful (and included in the really well priced booking) Highly recommend!
Stayed 1 night in Jan 2022
Response from צח on 27 Feb 2022
Dear Or Thanks for staying with us Thank you for your kind words, Hope to see you soon again;) Best regards

10/10 Excellent

Maya

Stayed 1 night in Jan 2022
Response from DIKLA on 23 Jan 2022
מאיה היקרה, שמחנו מאוד לקרוא את חוות הדעת שלך שמחים שבחרת להתארח בבראון ביץ האוס נתראה בפעם הבאה שלך בתל אביב הסרה