Outdoor pool, pool umbrellas

Reviews of Publica Isrotel, Autograph Collection

4.5 out of 5
Publica Isrotel, Autograph Collection
9 Aba Even Street, Herzliya

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 162 reviews" "
Rating 8 - Good. 36 out of 162 reviews" "
Rating 6 - Okay. 9 out of 162 reviews" "
Rating 4 - Poor. 7 out of 162 reviews" "
Rating 2 - Terrible. 2 out of 162 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

naftli

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was pleasant, and service is exemplary.
Stayed 1 night in Apr 2024
Response from Dorinm on 14 Apr 2024
Dear naftli,It was a pleasure to read your comments regarding your recent stay in the Publica Hotel.We were happy to read that you enjoyed our hotel.We will be happy to see you again in the future.Best Regards,Dorin

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Dorinm on 27 Mar 2024
Dear Alexey,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see how much we succeeded during your recent stay with us.We will be happy to see you again in the futureBest RegardsDorin

6/10 Okay

jacob

Liked: Property conditions & facilities
Disliked: Staff & service
Pool is closed and so the business lounge. There is a room with no windows and looks like a storage room converted to a work room -- it's the only room avail for office work. No fun. The nice room is locked and the reception tells you it's occupied. Not much of a service. But clean and I like the outdoor sitting area. I wish they had a fire pit there.
Stayed 7 nights in Mar 2024
Response from Dorinm on 17 Mar 2024
Dear jacob,Thank you for taking the time to share your experiences following your recent stay with us.Our dedication to the well-being of our guests is of utmost value to us, which we have always carved for our flag and means in our eyes is the provision of courteous and professional service, in order to give our guests the vacation of their dreams.To inform, the pool is closed until further notice and it is not possible to sit in the area.your comments have been taken to our attention and brought to the attention of the parties concerned.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
-
Response from Dorinm on 6 Mar 2024
Dear Eric,Thank you for taking the time to share your experience during your recent stay at Publica Hotel and thank you for your wonderful review.We were happy to see that you enjoyed our hotel.We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

Xanadu

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Fabulous!
Stayed 1 night in Mar 2024
Response from Dorinm on 6 Mar 2024
Dear Xanadu,It was a pleasure to read of your satisfaction regarding your recent stay in the Publica Hotel and that the service lived up to your expectationsWe will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

Moshe

Stayed 1 night in Jan 2024
Response from Dorinm on 27 Mar 2024
Dear Moshe,It was a pleasure to that your recent stay in the Publica Hotel lived up to all you hoped it would be.With a rooftop pool, state-of-the-art fitness room, inviting lobby bar, and elegant work area, Publica is the new urban business hotel in Herzliya, located at the heart of Herzliya Pituach's hi-tech district. It is without a doubt the perfect destination for combining work and pleasure.The hotel's central location enables quick and easy access to the area's leisure and entertainment venues, as well as many of the city's most popular sites, including the Herzliya Marina, Accadia Beach, Seven Stars Mall, and more.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

VARDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from lin on 1 Feb 2024
thank you for your reply hope you stay with us again in the future best regards,

10/10 Excellent

Adir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business hotel, love it!
Stayed 2 nights in Sep 2023
Response from Dorinm on 28 Sept 2023
Dear Adir,It was a pleasure reading your warm words about your recent stay in the Publica Isrotel Hotel. We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Great hotel for some relaxing time. The rooftop pool was so refreshing and the room cozy. Wonderful breakfast
Stayed 1 night in Sep 2023
Response from lin on 9 Sept 2023
Thank you very much for taking the time to write to us, I was glad to read that you enjoyed your stay with us.looking forward to seeing you again,

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Aug 2023
Response from Dorinm on 3 Sept 2023
Dear Miriam,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see how much we succeeded during your recent stay with usWe will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Dorinm on 30 Aug 2023
Dear Michael,It was a pleasure to read that your recent stay in the Publica Isrotel Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Taly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came to celebrate a friend’s birthday. The service was amazing, a day before our stay the hotel customer relations manager call me to make sure they will have a gluten free option that I would like for breakfast. We got an early check in which was quick. All the facilities are clean and available for all. The service was amazing from all of the staff
Stayed 1 night in Aug 2023
Response from Dorinm on 6 Aug 2023
Dear Taly,It was a pleasure to read of your satisfaction regarding your recent stay in the Publica Isrotel Hotel and that the service lived up to your expectations.Our dedication to the well-being of our guests is of utmost value to us, which we have always carved for our flag and means in our eyes is the provision of courteous and professional service, in order to give our guests the vacation of their dreams.We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

galit

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful surprise of a great hotel , great ambiance , great service . Clean . Great location .
Stayed 2 nights in Jun 2023
Response from Dorinm on 25 Jun 2023
Dear galit,It was a pleasure to read of your satisfaction with the service you received during your recent stay in the Publica Isrotel Hotel and it will be a further pleasure to convey your kind words to all concerned. We look forward to welcoming you for your next stay with us.Best RegardsDorin

10/10 Excellent

yehuda, Woodland hills

Stayed 6 nights in Jun 2023
Response from Dorinm on 13 Jul 2023
Dear yehuda,It was a pleasure to see that your recent stay in the Isrotel Publica Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best Regards,Dorin

10/10 Excellent

Ori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful staff and service.
Stayed 8 nights in Apr 2023
Response from Dorinm on 18 Apr 2023
Dear Ori,It was a pleasure to read of your satisfaction regarding your recent stay in the Publica Isrotel Hotel and that the service lived up to your expectations.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

8/10 Good

Rodina M

Liked: Amenities
Disliked: Cleanliness, staff & service
Stayed 10 nights in Apr 2023
Response from Dorinm on 8 May 2023
Dear Rodina M,Thank you for taking the time to share your experience during your recent stay at Publica Isrotel Hotel and thank you for your wonderful review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyableBest RegardsDorin

10/10 Excellent

L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel, though need soundproofing
Great hotel, nice clean room and fab business lounge. Only issue was sound-proofing of rooms - woken in the night by conversations and TV in adjacent rooms.
Stayed 3 nights in Feb 2023
Response from lin on 11 Feb 2023
Thank you very much for taking the time to write to us, I am glad to hear that you enjoyed your stay at our hotel.Your comments have been forwarded to the relevant authorities. Hope to see you again with us,Best regards,lin- front office manager

10/10 Excellent

Lyubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Dorinm on 7 Mar 2023
Dear Lyubov,Thank you for taking the time to share your experience during your recent stay at Publica Isrotel Hotel and thank you for your wonderful review.We look forward to hosting you again for future stays with us.Best RegardsDorin

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and kindness. Room was clean and delivered on time. Great cocktails at the bar
Response from Dorinm on 5 Jan 2023
Dear Nir,It was a pleasure reading how you enjoyed your recent stay in the Publica Isrotel Hotel.There is no doubt that feedback such as received from you strengthens our motivation and give us the feeling that our efforts are all worth while.We shall be very happy to see you again in the futureBest RegardsDorin

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Oct 2022
Response from Dorinm on 18 Oct 2022
Dear Guest,It was a pleasure reading your warm words about your recent stay in the Publica Isrotel Hotel.We shall be happy to see you again amongst our satisfied guests on your future stays with us.Best Regards,Dorin

8/10 Good

Tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Publica Isrotel is in a nice location for walking to the beach, restaurants and shopping.
Stayed 3 nights in Jul 2022
Response from Dorinm on 26 Jul 2022
Dear Tricia, It was a pleasure to read of your satisfaction regarding your recent stay in the Publica Isrotel Hotel and that the service lived up to your expectations We look forward to hosting you again in the future Best Regards Dorin

10/10 Excellent

Susanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Dorinm on 25 Jul 2022
Dear Susanna, It was a pleasure to see that your recent stay in the Publica Isrotel Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards Dorin

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Dorinm on 3 Jul 2022
Dear ronen, Thank you for taking the time to share your experience during your recent stay at Publica Isrotel Hotel and thank you for your wonderful review. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin

8/10 Good

Leora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and had a pool on the roof. The only complaint was the lobby bathroom and parking garage that smelled very bad of sewer, Otherwise we had a nice stay.
Stayed 2 nights in Jun 2022
Response from Dorinm on 19 Jun 2022
Dear Leora, Thank you for taking the time to share your experience during your recent stay at Publica Isrotel Hotel and thank you for your wonderful review. We were happy to read that you enjoyed our hotel. your comments have been taken on board for further attention by our GM and management. It is feedback like this that we learn from and use to improve. We look forward to hosting you again in the future Best Regards, Dorin

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service and maintenance
The shower had only cold water (4 days!). The issue went unaddressed and with no updates until I managed to switch rooms on my last night. The reception desk was unusually rude about requests to change rooms. That included mentioning twice that it is my fault that I am unhappy with my room. The breakfast waitress forgets your coffee order so frequently that you might as well assume it is the norm (they are busy chatting). The cleaning crew plays music out loud while cleaning. The overall feeling is that the hotel is so hip that the most basic of the hospitality business is forgotten: the pluming should work, and hotel guests should be updated about maintenance issues. Save the cute factor and opt instead for Harods Herzeliya hotel nearby, which has a nicer pool, access to the beach, a wonderful breakfast, working plumbing and they are genuinely happy to have you as a guest.
Stayed 5 nights in Jun 2022
Response from Dorinm on 12 Jun 2022
Dear Guest, The Isrotel hotel chain places guests inquiries and matters in primary importance, learns from them and draws conclusions. I would like to stress how sorry I was to read about your remarks and feelings, as described in your words, regarding your recent stay at the hotel. We are devoted to ensuring the well-being of our guests and our main value is to provide them with an enjoyable and unforgettable vacation with courteous and professional service. All of your comments have been taken to our attention and brought to the attention of the parties concerned. We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable. Best Regards Dorin

10/10 Excellent

Omri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at Publica. It’s clean, the staff are super friendly, and I truly felt at home. Will return next time I’m in town.
Stayed 2 nights in Apr 2022
Response from Dorinm on 4 May 2022
Dear Omri, It was a pleasure reading how you enjoyed your recent stay in the Publica Isrotel Hotel. There is no doubt that feedback such as received from you strengthens our motivation and give us the feeling that our efforts are all worth while. We shall be very happy to see you again in the future. Best Regards Dorin

8/10 Good

Hirsh

Stayed 2 nights in Feb 2022
Response from Dorinm on 20 Feb 2022
Dear Hirsh, The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests. It is, therefore, a great pleasure to read by how much we succeeded during your recent stay with us. Hope to see you again in the near future. Best Regards Dorin

10/10 Excellent

ori

Stayed 1 night in Feb 2022
Response from Dorinm on 16 Feb 2022
Dear ori, Thank you for taking the time to share your experience during your recent stay at Publica Isrotel Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable. Best Regards Dorin

10/10 Excellent

Rafael Shalom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Dorinm on 6 Feb 2022
Dear Rafael Shalom, With a rooftop pool, state-of-the-art fitness room, inviting lobby bar, and elegant work area, the Publica Isrotel, at the heart of Herzliya Pituach's hi-tech district, is without a doubt the perfect urban hotel destination for combining work and pleasure. The Publica Isrotel's central location enables quick and easy access to the area's leisure and entertainment venues, as well as many of the city's most popular sites, including the Herzliya Marina, Accadia Beach, Seven Stars Mall, and more. Among other amenities, the Publica Isrotel offers well-equipped co-working spaces, comfortable meeting rooms, a large conference and event hall, an inviting patio, and a beautiful lobby bar – all decorated with a charming, eclectic design that encourages productive meetings and conversations in a relaxed international atmosphere. It was a pleasure to see that your recent stay in the Isrotel Publica Isrotel Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards Dorin

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel near everything. Highly recommend staying here for short or long term.
Stayed 3 nights in Jan 2022
Response from Dorinm on 30 Jan 2022
Dear Leigh , It was such a pleasure to read your comments regarding your recent stay in the Publica Isrotel Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We will be happy to see you again in the future Best Regards Dorin

10/10 Excellent

Leigh

Liked: Staff & service, amenities, property conditions & facilities
This hotel is a chic and swanky boutique spot. Just right for a stay.
Stayed 2 nights in Jan 2022
Response from Dorinm on 24 Jan 2022
Dear Leigh, It was a pleasure reading your warm words about your recent stay in the Publica Isrotel Hotel. We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable. Best Regards, Dorin

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Dorinm on 18 Jan 2022
Dear Alex, Thank you for taking the time to share your experience during your recent stay at Publica Isrotel Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We will be happy to see you again in the future Best Regards Dorin

10/10 Excellent

Miriam

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Dec 2021
Response from Dorinm on 12 Dec 2021
Dear Miriam, With a rooftop pool, state-of-the-art fitness room, inviting lobby bar, and elegant work area, the Publica Isrotel, at the heart of Herzliya Pituach's hi-tech district, is without a doubt the perfect urban hotel destination for combining work and pleasure. The Publica Isrotel's central location enables quick and easy access to the area's leisure and entertainment venues, as well as many of the city's most popular sites, including the Herzliya Marina, Accadia Beach, Seven Stars Mall, and more. Thank you for taking the time to share your experience during your recent stay at Public Isrotel Hotel and thank you for your wonderful review. We were happy to read that you enjoyed our hotel. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Dorinm on 12 Oct 2021
Dear Oren, Thank you for taking the time to share your experience during your recent stay at Publica Isrotel Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We will be happy to see you again in the future Best Regards Dorin

8/10 Good

Noy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Dorinm on 10 Oct 2021
Dear Noy, It was a pleasure to see your satisfaction regarding your recent stay in the Publica Isrotel Hotel and that the service lived up to your expectations. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin

10/10 Excellent

ami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Dorinm on 29 Sept 2021
Dear ami. It was a pleasure to read that your recent stay in the Publica Isrotel Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future Best Regards Dorin

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Dorinm on 30 Aug 2021
Dear Yaniv, It was a pleasure to read that your recent stay in the Isrotel Publica Hotel lived up to all you hoped it would be. With a rooftop pool, state-of-the-art fitness room, inviting lobby bar, and elegant work area, the Publica Isrotel, at the heart of Herzliya Pituach's hi-tech district, is without a doubt the perfect urban hotel destination for combining work and pleasure. The Publica Isrotel's central location enables quick and easy access to the area's leisure and entertainment venues, as well as many of the city's most popular sites, including the Herzliya Marina, Accadia Beach, Seven Stars Mall, and more. Among other amenities, the Publica Isrotel offers well-equipped co-working spaces, comfortable meeting rooms, a large conference and event hall, an inviting patio, and a beautiful lobby bar – all decorated with a charming, eclectic design that encourages productive meetings and conversations in a relaxed international atmosphere. We shall look forward to welcoming you again in the future. Best Regards, Dorin

10/10 Excellent

Neven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
היה מהמם השירות והמיקום והניקיון במיוחד
Stayed 1 night in Jul 2021
Response from Dorinm on 3 Aug 2021
Dear Neven, It was a pleasure to read of your satisfaction with the service you received during your recent stay in the Isrotel Publica Hotel, it will be a further pleasure to convey your kind words to all concerned. We look forward to welcoming you for your next stay with us. Best Regards Dorin

10/10 Excellent

adva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Dorinm on 1 Aug 2021
Dear adva, Thank you for taking the time to share your experience during your recent stay at Isrotel Publica Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We will be happy to see you again in the future Best Regards Dorin

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff and a gr8 stunning pool!
Stayed 2 nights in Jul 2021
Response from Dorinm on 29 Jul 2021
Dear Guest, It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Publica Hotel and that the service lived up to your expectations. We shall be happy to see you again amongst our satisfied guests on your future stays with us Best Regards Dorin

6/10 Okay

Viktoriya

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2021
Response from Dorinm on 10 Aug 2021
Dear Viktoriya, Thank you for taking the time to share your experience during your recent stay at Isrotel Publica Hotel and thank you for your review. With a rooftop pool, state-of-the-art fitness room, inviting lobby bar, and elegant work area, the Publica Isrotel, at the heart of Herzliya Pituach's hi-tech district, is without a doubt the perfect urban hotel destination for combining work and pleasure. The Publica Isrotel's central location enables quick and easy access to the area's leisure and entertainment venues, as well as many of the city's most popular sites, including the Herzliya Marina, Accadia Beach, Seven Stars Mall, and more. Hope to see you again in the near future. Best Regards Dorin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Dorinm on 5 Jul 2021
Dear Guest, It is a real pleasure to see that your recent stay in the Publica Isrotel Hotel lived up to all you hoped it would be. We look forward to hosting you again in the future. Best Regards, Dorin

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Dorinm on 20 Jun 2021
Dear Avi, Thank you for taking the time to share your experience during your recent stay at Publica Isrotel Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We shall look forward to welcoming you again in the future. Best Regards Dorin

8/10 Good

ATALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Dorinm on 14 Jun 2021
Dear ATALIA , With a rooftop pool, state-of-the-art fitness room, inviting lobby bar, and elegant work area, the Publica Isrotel, at the heart of Herzliya Pituach's hi-tech district, is without a doubt the perfect urban hotel destination for combining work and pleasure. The Publica Isrotel's central location enables quick and easy access to the area's leisure and entertainment venues, as well as many of the city's most popular sites, including the Herzliya Marina, Accadia Beach, Seven Stars Mall, and more. It is a pleasure to see that your recent stay in the Publica Isrotel Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards Dorin

4/10 Poor

Sergio

Stayed 11 nights in May 2021
Response from Dorinm on 23 Jun 2021
Dear Sergio , I was sorry to see that your last vacation at our hotel did not match your expectations. We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable. Best Regards Dorin

4/10 Poor

Yoram

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
We asked for a quite room not facing a busy street. Our initial room had a strong smoking smell so we were moved to another room that was facing the main road. The manager insisted that this is the only room available. At night when I sat on the bed, I discovered that the bed was missing one of it’s legs. Magically, at 11 pm they moved us to a new room that was quieter, at the a higher floor and not facing any street. The next day our room was not cleaned. The following days I asked the front desk to make sure that the room will be cleaned, but still it was not cleaned in 3 of the 5 days we stayed at the hotel.
Stayed 3 nights in May 2021
Response from Dorinm on 1 Jun 2021
Dear Yoram , I was sorry to read that your last vacation at our hotel did not match your expectations. All of your comments have been taken to our attention and brought to the attention of the parties concerned. We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable. Best Regards Dorin

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location, very bad service
Very expansive hotel, very expensive parking (250₪), worst service I ever seen Not recommend
Stayed 1 night in May 2021
Response from Dorinm on 23 May 2021
Dear Guest, Thank you for taking the time to share your experiences following your recent stay with us. Our dedication to the well-being of our guests is of utmost value to us, which we have always carved for our flag and means in our eyes is the provision of courteous and professional service, in order to give our guests the vacation of their dreams, I am sorry for any inconvenience you may have felt. Regarding your comment, there is a public parking is possible at a location nearby. Isrotel doesn't own the parking. Hope to see you again in one of Isrotel hotels in the future. Best Regards Dorin

10/10 Excellent

Gal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

SHLOMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Dorinm on 29 Apr 2021
Dear SHLOMO, It was a real pleasure to read that your recent stay in the Publica Isrotel Hotel lived up to all you hoped it would be. We look forward to hosting you again in the future. Best Regards Dorin