Outdoor spa tub

Reviews of Shenkin Hotel

Shenkin Hotel
Brener 21, Tel Aviv

Reviews

9.0

Wonderful

Rating 10 - Excellent. 253 out of 427 reviews" "
Rating 8 - Good. 136 out of 427 reviews" "
Rating 6 - Okay. 22 out of 427 reviews" "
Rating 4 - Poor. 13 out of 427 reviews" "
Rating 2 - Terrible. 3 out of 427 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tamar

Travelled with partner
Great hotel good location
Stayed 2 nights in Apr 2024
Response from Tali Pessach on 24 Apr 2024
Dear Tamar, Thank you for your great review, we were happy to have you with us, and hope to see you again in the future,

10/10 Excellent

Lawrence

Stayed 1 night in Apr 2024

10/10 Excellent

Tomer, Yokneam Illit

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute botique hotel, small but cozy rooms, very quiet and walking distance to most central spots. Amenities are a lottle bit rundown with noisy A/C but the staff were attentive and seems like they're taking all feedback into consideration
Stayed 2 nights in Mar 2024
Response from Tali Pessach on 1 Apr 2024
Dear Tomer, Thank you for your great Review, we were happy to had you with us, and we will be happy to see you again in the future

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. I was staying there just weeks after 10/7 and everyone was fantastic. Am Yisrael Chai
Response from Tali Pessach on 14 Mar 2024
Dear Debra, Thank you for your great review, We will be happy to have you back with us in the future

10/10 Excellent

RIVKA R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the staff were super helpful. Breakfast, if you purchased it, was at two different cafes and it was amazing. I highly recommend it. The only issue we had was the outside noise, but that's kind of expected, the hotel is in the middle of a big city. I would definitely stay there again.
Stayed 2 nights in Jan 2024
Response from Tali Pessach on 17 Jan 2024
Dear Rivka, Thank you for your great review, I was happy to read that you enjoy all we have to offer, we will be happy to have you back again,

10/10 Excellent

SHAHRAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tali Pessach on 15 Jan 2024
A big Thank you

8/10 Good

ROSENFELD

Stayed 1 night in Dec 2023
Response from Tali Pessach on 15 Jan 2024
Thank you !

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tali Pessach on 9 Nov 2023
Thank you for you great review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tali Pessach on 15 Oct 2023
Thank your for your great review,

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !! Staff also amazing
Stayed 2 nights in Oct 2023
Response from Tali Pessach on 13 Oct 2023
Dear Nina, A big thank you for your comments

8/10 Good

sason

Travelled with partner
Liked: Cleanliness, staff & service
After trying airbnb in neve Zedek that was filthy and didn’t match the pictures, we evacuated to this hotel, the staff were amazing very helpful, nice, super services oriented. We loved the small jesters like the bubbly wine, cookies, coffee, fruits and snacks, the rooftop was fun, the jacuzzi was 2 small and didn’t feel clean enough but it was the end of the day. We received tiny room without any view or space to put our suitcases, I know the hotel was over booked and they did tried to move us to another room day after we arrived, but we were so tired of moving so we decided to stay in the tiny room. I would recommend this charming hotel for short stay and make sure what room you booked. The crew were amazing and made me feel great, safe and clean. The sheets were cotton and quality, just great. The common area were life saver because the size of our room, but it was charming. Few things I would recommend to the owner: 1. better Maintance 2. larger rooms 3. better insolation, sometimes I thought the rooms’ door was opened but it wasn’t because I could hear everything. 4. The common area was charming but need upgrade, paint, furnitures, pots and plants, more swing chairs and better configuration. # If this could be change this hotel will receive 5 stars what was great is the services of the front desk and the manager Tali that really tried to make our stay amazing
Stayed 2 nights in Oct 2023
Response from Tali Pessach on 13 Oct 2023
Thank you for your great review, your comments has been noted, we will be happy to have you again with us in the future, may we hear only good news, Tali.

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff and very conveniently located - I’ll definitely stay here again. The complimentary bar of chocolate was great too!
Stayed 1 night in Aug 2023
Response from Tali Pessach on 1 Oct 2023
Thank you for your great Review, Happy to reAD that you enjoy all we have to offer

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
Great staff. We enjoyed the rooftop jacuzzi.
Stayed 2 nights in Sep 2023
Response from Tali Pessach on 1 Oct 2023
Thank you !!! for your kind review

10/10 Excellent

Boaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tali Pessach on 1 Oct 2023
A Big Thank you !!!!

10/10 Excellent

debabrata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up, Shenkin hotel
It was a very clean , nice and a convenient place to stay in Tel Aviv. Front desk was very helpful.
Stayed 4 nights in Sep 2023
Response from Tali Pessach on 10 Sept 2023
Thank you for your great review, i was happy to read that you had an enjoyable stay with us,

10/10 Excellent

Tamar

Stayed 1 night in Sep 2023
Response from Tali Pessach on 1 Oct 2023
Thank you Tamar for your great review

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute boutique hotel with friendly staff. It is much smaller than I thought but it was only me so it was perfect.
Stayed 4 nights in Aug 2023
Response from Tali Pessach on 31 Aug 2023
Dear Angela, Thank you for your great review, we will be happy to see u in the future,

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Tali Pessach on 28 Jul 2023
Sorry that we did not met your expectations.

10/10 Excellent

Arnold

Stayed 1 night in Jul 2023
Response from Tali Pessach on 31 Aug 2023
A big thank you for your nice review,

6/10 Okay

vida

Liked: Staff & service
Rooms are very small
Stayed 4 nights in Jun 2023
Response from Tali Pessach on 22 Jun 2023
Dear Vida, We do have bigger rooms to offer, we will be happy to assist in the future,

10/10 Excellent

LIOR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in May 2023
Response from Tali Pessach on 29 May 2023
Thank you for your great review, we were happy yo have you with us.

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good choice in expensive Tel Aviv
Good experience overall, room too small, excellent customer service
Stayed 2 nights in May 2023
Response from Tali Pessach on 12 May 2023
Thank you for your nice review, we do have bigger rooms, we will be happy to assist next time

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating, room was clean and comfortable and location is the best! Would absolutely stay here again
Stayed 2 nights in Apr 2023
Response from Tali Pessach on 28 Apr 2023
Thank you for your great review, we will be happy to have you back in the future with us.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Tali Pessach on 12 May 2023
Thank you for nice review

10/10 Excellent

Joshua

Stayed 3 nights in Feb 2023
Response from Tali Pessach on 1 Mar 2023
thank you for your great reviewThank you

6/10 Okay

Vitaliy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The staff was very friendly and helpful. They were really the best part of the whole experience. The standard double room was clean but very small, with a tiny window looking into another building and someone's tiny "backyard". The Hotel description was somewhat misleading about the breakfast. Well, they kind of have it, but not in the hotel. You'd get a voucher and have to walk for about 5 min to a nearby caffee, which opens at 8am.. which is kind of OK, unless you are on a business trip and every 5 min count. So I had to choose between breakfast and catching my flight.
Stayed 1 night in Feb 2023
Response from Tali Pessach on 26 Feb 2023
Dear Vitaly, Thank you for your Review, as we are an urbanist hotel, our view is always buildings both sides of the hotel, we do have bigger rooms to offer than the classic room, it is mentioned that breakfast is in a cafes near by, in a walking distance, sorry that we did not met your expectations,

10/10 Excellent

Alfred, Shavano Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. Clean, well provisioned room. Not large, but very satisfactory. I would gladly stay here again.
Stayed 1 night in Feb 2023
Response from Tali Pessach on 14 Feb 2023
Dear Alfred, Thank you for your beautiful review, i was happy to read that you had an enjoyable time with us,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not great for the price
The location of the hotel is excellent. Our room was small but the biggest issue was the climate control. The room was overly warm for sleeping and the advice from the front desk was to open a window. It's not a quiet area (fine with the windows closed) but especially at the price they were charging one should not have to choose between too warm or too noisy for sleeping
Stayed 2 nights in Dec 2022
Response from Tali Pessach on 5 Jan 2023
Dear Guest, Thank you for your comment, As most of Tel Aviv, the hotel is working with a central AC unit, so when the hotel is on heat we can not change specific rooms to a different temperature, this is way we offer to open a window, we are located in a very quite small street in Tel Aviv.

4/10 Poor

Kitty

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The classic room was quite compact and doesn't have enough air flow from outside (as you can't open the window) and doesn't have much daylight coming in. It didn't feel very comfortable. There were marks in my bedding. There is a communal area to get hot water and tea/coffee. It would have been great to have a kettle in the room without having to keep going downstairs to get hot water.
Response from Tali Pessach on 5 Jan 2023
I was sorry to read your review, our front desk is open 24/7 and we could assist you with all your request.and improve your stay.

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Tali Pessach on 18 Oct 2022
Dear AviThank you for your great feedbackI'm happy that you had a nice stay with us.

10/10 Excellent

Miri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Tali Pessach on 16 Sept 2022
Thank you for your great review, I was happy to see that you had a very nice stay with us.

10/10 Excellent

Morris

Travelled with family
No frills friendly well located
No frills friendly well located Hotel , staff work hard to make you comfortable Beds are very comfortable, we will likely return on future visits.
Stayed 5 nights in Jun 2022
Response from Tali Pessach on 18 Jul 2022
Dear Morris, Thank you for your beautiful review, I'm happy that you had a beautiful time with us, we will be happy to have you back in the future.

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby was a little disappointing on arrival but service and room made up for first impression and I would return in a minute!! Guests should be aware Hotel has only one hotel
Stayed 4 nights in Jun 2022
Response from Tali Pessach on 7 Jul 2022
Dear Morris, Thank you for you nice review.

8/10 Good

Gal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the staff
Stayed 2 nights in Jun 2022
Response from Tali Pessach on 17 Jun 2022
Thank you for your review

10/10 Excellent

Hava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was worm and friendly
Stayed 1 night in Jun 2022
Response from Tali Pessach on 12 Jun 2022
Dear Hava, Thank you for your review.

4/10 Poor

batia

Stayed 1 night in Jun 2022
Response from Tali Pessach on 10 Jun 2022
Dear Batia, I'll be happy to understand what happened, please advise.

8/10 Good

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Tali Pessach on 9 Jun 2022
Dear Bert, Thank you for your review.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great hotel
Located on a quiet street that's only a for might walk from awesome Carmel market. The area abounds with good to great restaurants. The hotel was perfect in every way.
Stayed 6 nights in May 2022
Response from Tali Pessach on 12 Jun 2022
Dear Bob, Thank you for your great review, We will be happy to see you again in the future.

10/10 Excellent

aaron

Stayed 3 nights in May 2022
Response from Tali Pessach on 22 May 2022
Thank you for your nice review.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the Shenkin hotel numerous times. The location is fantastic, the people are warm and friendly and the tel is clean and comfortable. The drawback is that the rooms are tiny with very little closet space. So, that is perfect for a quick solo stay BUT if you are a couple and have meaningful luggage it is tight.
Stayed 2 nights in Apr 2022
Response from Tali Pessach on 22 May 2022
Dear James, Thank you for your kind words and beautiful review, we do have bigger rooms to offer, we will be happy to assist in the future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Dirty
Dirty bedsheets, pillows are awful curtains had blood stains bathroom floow covered in other people hairs genrally not clean.
Stayed 1 night in Apr 2022
Response from Tali Pessach on 19 Apr 2022
Dear Guest, I was extremely surprised to read this review as we know in our nice hospitality and high reviews especially about cleanness, action will be taken immediately, I'm truly, sorry a bout this inconvenience,

10/10 Excellent

Koranee

Stayed 3 nights in Apr 2022
Response from Tali Pessach on 22 May 2022
Thank you for your beautiful review, hope to have you again with us in the future.

10/10 Excellent

Nathaniel

Stayed 1 night in Apr 2022

10/10 Excellent

baruch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 1 night in Feb 2022
Response from Tali Pessach on 14 Feb 2022
Thank you !!!

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and location.
Stayed 2 nights in Jan 2022
Response from Tali Pessach on 30 Jan 2022
Dear Irina, Thank you for your nice review, I'm happy that you had an enjoyable stay with us.

8/10 Good

Ganit

Stayed 2 nights in Dec 2021
Response from Tali Pessach on 29 Dec 2021
Thank you for nice review, we were happy to have you with us.

8/10 Good

Ganit

Stayed 2 nights in Dec 2021
Response from Tali Pessach on 29 Dec 2021
Thank you

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Tali Pessach on 24 Nov 2021
Dear Maria, Thank you for your nice review.

8/10 Good

Tova

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Tali Pessach on 11 Jul 2021
Thank you