Standard Double Room, 2 Double Beds, Non Smoking

Reviews of Rodeway Inn Old Town Temecula

2 out of 5
Rodeway Inn Old Town Temecula
28718 Front St, Temecula, CA

Reviews

6.2
Rating 10 - Excellent. 202 out of 1001 reviews" "
Rating 8 - Good. 221 out of 1001 reviews" "
Rating 6 - Okay. 221 out of 1001 reviews" "
Rating 4 - Poor. 176 out of 1001 reviews" "
Rating 2 - Terrible. 181 out of 1001 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Location location location ! Perfect for walking everywhere in old town Temecula, the hotel is decent and a bit aged but other than that we love staying here in the middle of everything
Stayed 2 nights in May 2024
Response from Hotel Manager on 21 May 2024
Dear Guest,Thank you for highlighting our prime location in the heart of Old Town Temecula! We're delighted to hear that you enjoyed exploring the area on foot. While we appreciate your feedback about the hotel's age, we're committed to ensuring a comfortable stay for all our guests. We look forward to welcoming you back for another wonderful experience.Sincerely, Hotel Manager

4/10 Poor

SYLVIA, SAN BERNARDINO

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was great walking distance that was really nice I rented room 203 which was listed as a suite. The only thing about it being a suite was that it had a couch which was dirty. I forgot to take my slippers and was walking barefoot the floor was sticky and dirty and I had to keep washing my feet which were black from dirt. I used one of the towels to clean the floor and it was black with dirt. Overall the Rodeway is in a very good location and I had stayed there a few times before and this was my worst trip. I did mention it to the front desk and he said it was noted and he would like housekeeping know.
Stayed 1 night in May 2024
Response from Hotel Manager on 21 May 2024
Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated our convenient location. However, we're truly sorry for the inconvenience you faced regarding the cleanliness of your room, especially the couch and floors. This is certainly not the standard we strive to uphold. Rest assured, your feedback has been shared with our housekeeping team for immediate attention. We hope to have the opportunity to welcome you back for a much-improved stay in the future.Sincerely, Hotel Manager

6/10 Okay

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's reminds me of the a motel 6,but worth the price to be close to everything. Parking fills up because of the night life. No Jacuzzi, no breakfast. staff was great.. like I said you can't beat the price for location and access to Old Town Temecula.
Stayed 2 nights in May 2024
Response from Hotel Manager on 21 May 2024
Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel to be a convenient and affordable option for your visit to Temecula. While we don't offer amenities like a Jacuzzi or breakfast, we're thrilled that our central location and attentive staff made your stay enjoyable. We appreciate your feedback and hope to welcome you back soon for another great stay in Old Town Temecula!Sincerely, Hotel Manager

6/10 Okay

Jen

Travelled with group
Liked: Staff & service
Disliked: Amenities
Property is ok. A little run down. They use heavy chemicals to clean the rooms - it was overwhelming when we arrived, we had to keep the door open for a while. We did find a small cockroach in the bathtub the next morning so that wasn’t too great. If you need a place to sleep and not hang out at and close to downtown than this is your place.
Stayed 1 night in May 2024
Response from Hotel Manager on 19 May 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience caused by the overwhelming smell of cleaning chemicals upon your arrival and for the presence of a cockroach in your room. This does not meet our standards, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t like anything. My first and last time staying here. The bed was TOTALLY UNCOMFORTABLE. The wall are very thin. I heard everything my neighbor was doing.
Stayed 3 nights in May 2024
Response from Hotel Manager on 18 May 2024
Dear Guest,We apologize for the discomfort and noise issues you experienced during your stay. Your feedback is important to us, and we will address these concerns to improve our guest experience. We regret that we did not meet your expectations and hope you will give us another chance in the future.Sincerely, Hotel Manager

10/10 Excellent

DeErrol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my visit at the hotel.
Stayed 2 nights in May 2024
Response from Hotel Manager on 15 May 2024
Dear Guest,We're thrilled to hear that you were very happy with your visit at our hotel! Your satisfaction is our utmost priority, and we're delighted that you had a positive experience during your stay. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable visit in the future.Sincerely,Hotel Manager

6/10 Okay

Vanessa, Colton

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Behind tv and fridge was disgustingly dirty with old power strips that didnt even work.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 14 May 2024
Dear Guest,We apologize for the cleanliness issues you encountered behind the TV and fridge, as well as the malfunctioning power strips. Please know that this falls short of our usual standards, and we appreciate you bringing it to our attention. Rest assured, we will address these areas immediately to ensure a more pleasant experience for our guests in the future. Thank you for your feedback, and we hope to welcome you back for a better stay.Sincerely,Hotel Manager

6/10 Okay

Denise

Travelled with family, Business traveller
I put the do not disturb sign on the door and ask them not to enter my room I had the room for four nights and did not want anyone to enter during the day while I was gone well they entered the room anyways did not appreciate that other than that it was quiet and everything was okay.
Stayed 4 nights in May 2024
Response from Hotel Manager on 14 May 2024
Dear Guest,We sincerely apologize for the inconvenience caused by our team entering your room despite the "do not disturb" sign. Your feedback is invaluable, and we will take immediate action to ensure that our staff respects guests' privacy preferences in the future. We're glad to hear that aside from this issue, your stay was satisfactory. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you on your next visit.Sincerely,Hotel Manager

10/10 Excellent

Don, Kaneohe

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Manager on 9 May 2024
Dear Don,Thank you for your excellent rating! We're delighted that you had a fantastic experience during your stay. If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back for another great stay in the future!Sincerely,Hotel Manager

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Parking was great
Stayed 2 nights in May 2024
Response from Hotel Manager on 6 May 2024
Dear Guest,We're delighted to hear that you found our parking facilities to your satisfaction! Thank you for taking the time to share your positive feedback with us. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you continue to enjoy your time with us.Sincerely,Hotel Manager

4/10 Poor

Carol

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure how this place received such great reviews. It was dirty, stains on light switches, ceiling. Dirt behind and around sink. Not sure if it had been swept. Soap dispenser in the shower was broken. The lighting in the room was very dark. Additionally, there was a festival happening and I had spoken to clerk earlier that day. It would have been nice to know since streets were closed some open routes to take or just a heads up of traffic jams and closed streets.
Stayed 1 night in May 2024
Response from Hotel Manager on 6 May 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the cleanliness issues you encountered during your stay, as well as for the inconvenience regarding the festival and lack of communication about it. Your comments are valuable to us, and we will address them with our team to ensure improvements are made. We hope you'll consider giving us another chance in the future to provide you with a better experience.Sincerely,Hotel Manager

8/10 Good

Elvia

Travelled with family
Liked: Cleanliness, staff & service
The location was excellent. But the hotel itself can use an upgrade.
Stayed 1 night in May 2024
Response from Hotel Manager on 5 May 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found the location of our hotel excellent. We take guest feedback seriously, and we appreciate your suggestion for an upgrade. Rest assured, we are continuously working on improvements to enhance our guests' experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future to showcase our improvements.Sincerely,Hotel Manager

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 2 May 2024
Dear Armando,Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you had a positive experience overall. If there are any specific areas where we can improve and earn that extra star from you, please don't hesitate to let us know. We appreciate your support and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

8/10 Good

kathia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Dear Kathia,Thank you for your rating and feedback. We're glad to hear that you had a positive experience during your stay. If there's anything specific we can improve to make your next stay even better, please let us know. We appreciate your input and hope to have the opportunity to host you again in the future.Sincerely,Hotel Manager

6/10 Okay

Adelia

Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 May 2024
Dear Adelia,Thank you for taking the time to review your stay. We're sorry to hear that your experience was not fully satisfactory. Your feedback is valuable to us, and we will use it to make improvements for future guests. If there are any specific concerns you'd like to share, please don't hesitate to reach out. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 Good

Leslea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveint
Stayed 1 night in Apr 2024
Response from Hotel Manager on 29 Apr 2024
Dear Leslea,Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience during your stay. If there are any specific areas where we can improve to earn that extra star next time, please feel free to let us know. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

8/10 Good

Peter

Property was decent but noisy
Stayed 1 night in Apr 2024
Response from Hotel Manager on 22 Apr 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found our property decent. However, we apologize for any noise disturbance you experienced during your stay. Your comfort is important to us, and we will look into ways to minimize noise for our guests' future stays. We appreciate your understanding and hope to welcome you back for a more peaceful experience.Sincerely,Hotel Manager

8/10 Good

Gabriela

Travelled with family
Clean room , very near to the famous old town Temecula .
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Guest,Thank you for your positive feedback! We're pleased to hear that you enjoyed our clean rooms and convenient location near Old Town Temecula. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Jazmyn

Travelled with group
Liked: Cleanliness, staff & service
Convenient. Walking distance to restaurants.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Guest,Thank you for sharing your feedback with us! We're pleased to hear that you found our hotel convenient and ideally located within walking distance to restaurants. Providing a convenient and accessible experience for our guests is important to us, and we're glad you found our location suitable for your needs. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

10/10 Excellent

CarriLin, Garden grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear CarriLin,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience at our hotel. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We appreciate your support and hope to welcome you back for another fantastic stay in the future.Sincerely,Hotel Manager

6/10 Okay

Azaria, Fallbrook

Travelled with partner
Liked: Staff & service
there wasn’t a lot of lighting and most of the outlets did not work
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Guest,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the lack of lighting and malfunctioning outlets during your stay. Ensuring that our guests have a comfortable and functional environment is important to us, and we will address these issues promptly to improve the guest experience. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

2/10 Terrible

Somayeh

Stayed 1 night in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Somayeh,We're deeply sorry to learn that your experience fell short of expectations during your recent stay with us. Your feedback is important to us, and we would appreciate the opportunity to understand the specifics of your concerns to address them appropriately. Please feel free to reach out to us directly so we can discuss your experience further and work towards resolving any issues you encountered. We value your input and hope to have the chance to regain your trust in the future.Sincerely, Hotel Manager

10/10 Excellent

JUAN M

Liked: Cleanliness, staff & service
Very convenient!!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 10 Apr 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel very convenient. Providing convenience for our guests is important to us, and we're thrilled that we could meet your needs. We appreciate your kind words and look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

6/10 Okay

Norma

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 9 Apr 2024
Dear Norma,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
It was convenient to everything. We liked that we can walk to the restaurant. Very poor customer service. The front desk staff was not friendly she wasn't welcoming at all.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 7 Apr 2024
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found our location convenient and enjoyed the ability to walk to nearby restaurants. However, we're disappointed to learn about your experience with our front desk staff. Providing friendly and welcoming service is a top priority for us, and we apologize for falling short of your expectations. Your comments will be addressed with our team to ensure improvements are made. We appreciate your input and hope to have the opportunity to welcome you back for a more positive experience in the future.Sincerely,Hotel Manager

4/10 Poor

Richard, El Cajon

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
If you don't might the music from the Stampede shaking the walls until 2am, the noise might be bearable. Needs a lot of TLC. But, you get what you pay for. Super close to downtown Old town. Might be ok. Sun through Wed.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 2 Apr 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise from the Stampede. We understand the importance of a peaceful stay and regret that we fell short in this regard. Your comments about the need for improvements are duly noted, and we will work diligently to address them. We appreciate your understanding and hope that our convenient location near downtown Old Town might still make us a suitable option for your future visits, especially during quieter weekdays.Sincerely,Hotel Manager

4/10 Poor

Jordan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not receive clean linens or towels while staying. There were hairs on the bed the first day we checked into the room and when it was brought up to staff we never received new sheets. We slept without blankets.
Stayed 4 nights in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Guest,We sincerely apologize for the lapse in service you experienced during your stay with us. Cleanliness and guest satisfaction are our top priorities, and it's disappointing to hear that we fell short of your expectations. Rest assured, we have addressed this issue with our housekeeping team to ensure that such oversights do not occur in the future. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to regain your trust and provide you with a more pleasant experience on your next visit.Sincerely,Hotel Manager

2/10 Terrible

PATRICK

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
If you are in Temecula to party this is your place. Fairly modern and clean rooms for the price. Not great pillows. Walking distance to about a hundred bars and restaurants. If you're here to sleep bring some earplugs because the areas (and hotel the night I stayed) was very loud. I got no sleep. Checked out after one night (booked two) because a group was partying outside my door all night and the hotel staff was unable to quiet them. Hotel refused to refund second night even though the place was fully booked and I'm sure they rented out the room.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Guest,Thank you for taking the time to share your experience with us. We're glad to hear that you found our rooms to be modern and clean, and that our location suited your needs for enjoying the nightlife in Temecula. However, we apologize for the disturbance caused by noise outside your room. We strive to provide a peaceful environment for all our guests, and we regret that we were unable to address the situation to your satisfaction. Your feedback is valuable to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back for a more restful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service
This is my second time staying here. It’s an older hotel which needs a lot of upgrades, but it has a fridge and microwave and the location is great!!! Walking distance to all the restaurants and bar/breweries and lots of shops. No need to take Uber/Lyft. Staff are very nice!!!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Guest,Thank you for choosing to stay with us again and for taking the time to share your feedback. We're glad to hear that our convenient location and amenities met your needs. Your kind words about our staff are greatly appreciated. We'll continue striving to improve our facilities to provide a better experience for our guests. We look forward to welcoming you back for another stay in the future!Sincerely,Hotel Manager

10/10 Excellent

Brandee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on 1 Apr 2024
Dear Guest,Thank you for choosing to stay with us and for leaving a positive review! We're thrilled to hear that you had a wonderful experience during your visit. Our team works hard to ensure that every guest enjoys a comfortable and pleasant stay. We hope to have the pleasure of welcoming you back again soon!Sincerely,Hotel Manager

10/10 Excellent

Johnie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing
Stayed 1 night in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Guest,We're thrilled to hear that you found your stay relaxing. Your comfort is our priority, and we're glad we could provide a peaceful environment for you. If there's anything else we can do to enhance your experience next time, please don't hesitate to reach out. We look forward to welcoming you back for another relaxing stay.Sincerely,Hotel Manager

4/10 Poor

Raul

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Guest,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we apologize for any inconvenience you encountered during your stay. Please know that we take your comments seriously and will address them to improve our services for future guests. If you have any further concerns or if there's anything we can do to make it right, please feel free to reach out to us directly. Sincerely,Hotel Manager

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great staff good value execpt on weekends. Double standard rate for sat night...
Stayed 1 night in Mar 2024
Response from Hotel Manager on 27 Mar 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found our property nice and our staff great. We apologize for any inconvenience regarding weekend rates. Your comments are valuable to us, and we'll review our pricing policies to ensure fair and consistent rates. We appreciate your patronage and hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Manager

4/10 Poor

Leah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was incredible but the property in question made me double take. There was stains on the bedsheets and the fabric of the sheets are outdated and inconveniently expired. It’s just gross there, damage from a break-in and awful bedsheets.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 26 Mar 2024
Dear Guest,Thank you for acknowledging our staff's efforts, although we're deeply sorry to hear about the condition of your room. We apologize for the stains on the bedsheets and any inconvenience caused by outdated linens. Your feedback regarding the property's condition is concerning, and we will address these issues immediately to ensure a more comfortable experience for our guests.Please accept our sincere apologies, and we hope to have the opportunity to regain your trust during your next visit.Sincerely,Hotel Manager

10/10 Excellent

Veronica

Disliked: Cleanliness, property conditions & facilities
The room was a little updated but it was dirty. Towels were very thin one was dirty.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 21 Mar 2024
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret that we fell short of your expectations. Your feedback is valuable, and we will address these issues with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Manager

6/10 Okay

Leticia

Stayed 1 night in Jan 2024
Response from Hotel manager on 8 Mar 2024
Dear Leticia,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations during your stay. Your satisfaction is important to us, and we appreciate your honest rating. If there are any specific areas where we fell short, please feel free to reach out to us so we can address them accordingly. We hope to have the opportunity to improve and provide you with a better experience in the future.Sincerely,Hotel Manager

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Safe
Stayed 1 night in Mar 2024
Response from Hotel manager on 6 Mar 2024
Dear Guest,Thank you for your succinct feedback. We're glad to hear that you found our hotel clean and safe. Providing a comfortable and secure environment for our guests is our top priority. We appreciate your positive comments and hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Levon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located very close to Temecula, clean and cozy, nice views, professional personnel.
Stayed 1 night in Feb 2024
Response from Hotel manager on 27 Feb 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you enjoyed our convenient location, cleanliness, cozy atmosphere, and the professionalism of our staff. It was a pleasure hosting you, and we hope to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager

6/10 Okay

Juan Carlos

Stayed 1 night in Feb 2024
Response from Hotel manager on 28 Feb 2024
Dear Juan Carlos,Thank you for staying with us and for sharing your feedback. We're glad to hear that you had a satisfactory experience overall. However, we're sorry to learn that there were aspects of your stay that didn't meet your expectations. Your comments are valuable to us, and we'll use them to improve our services. If you have any specific suggestions for how we can enhance your experience next time, please feel free to share them. We hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisy!!! I understand that the area has bar music noise. This was people staying at the Rodeway, having loud conversations at all hours of the night. I barely slept. Then when there was throw up all over the stairway the staff on duty said no on was available to clean it up. It was still there the next morning. Horrible Horrible don’t stay here !!!
Stayed 1 night in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear Joanne,We sincerely apologize for the disturbance and inconvenience you experienced during your stay. Your comfort and satisfaction are important to us, and we regret falling short of your expectations. We'll address the noise issue with our team and ensure proper cleanliness and maintenance standards are maintained. Sincerely, Hotel Manager

10/10 Excellent

ERNESTO

Stayed 1 night in Feb 2024
Response from Hotel manager on 23 Feb 2024
Dear Ernesto, We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another outstanding stay in the future!Sincerely,Hotel Manager

8/10 Good

betty

Travelled with group
great location.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 21 Feb 2024
Dear betty,We're thrilled to hear that you found our location to be great! Providing a convenient and accessible setting for our guests is always a top priority. Thank you for choosing us, and we hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager

4/10 Poor

Isabela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Isabela,Thank you for sharing your feedback with us. We're sorry to hear that your experience was not up to your expectations. We take your comments seriously and will use them to address any areas of improvement. We hope to have the opportunity to make it up to you in the future with a better experience.Sincerely,Hotel Manager

10/10 Excellent

Marisa, Fox lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Marisa,Thank you for your fantastic rating and positive feedback! We're thrilled to hear that you had a wonderful experience during your stay with us. We appreciate your kind words and hope to welcome you back for another excellent stay in the future.Sincerely,Hotel Manager

10/10 Excellent

geovanni, Van Nuys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the towels were not clean. they had smudges in them. but everything else was perfect. friendly front staff. accessible parking right next to the room. not far from the casino. 2ns time staying and will stay again :)
Stayed 1 night in Feb 2024
Response from Hotel Manager on 13 Feb 2024
Dear Geovanni,Thank you for your feedback and for choosing to stay with us again! We're glad to hear that you found our front staff friendly, appreciated the accessible parking, and enjoyed the proximity to the casino. We apologize for any issues with the towels and appreciate you bringing them to our attention. We'll ensure that this is addressed to improve your next stay. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

10/10 Excellent

Levon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at Rodeway Inn Old Town Temecula was nothing short of fantastic! Nestled in the heart of downtown Temecula, this gem of a hotel offers a perfect blend of convenience, comfort, and charm. From the moment I stepped into the lobby, I was greeted by a warm and welcoming atmosphere. The staff's friendliness and efficiency made the check-in process a breeze, setting the tone for a delightful stay. The room itself was a pleasant surprise – clean, spacious, and thoughtfully appointed. The modern amenities provided all the comforts I needed, from a cozy bed and a well-equipped bathroom to a convenient workspace. The attention to detail did not go unnoticed, and the room's cleanliness was truly commendable. What sets Rodeway Inn Old Town Temecula apart is its prime location. Situated in downtown Temecula, I found myself within walking distance of the vibrant Old Town, where I explored charming boutiques, enjoyed delicious dining options, and soaked in the local atmosphere. The hotel's proximity to the area's renowned wineries and attractions made it an ideal choice for both business and leisure travelers.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 13 Feb 2024
Dear Levon,Thank you for your glowing review and perfect rating! We're thrilled to hear that your stay at Rodeway Inn Old Town Temecula exceeded your expectations. It's wonderful to know that you enjoyed our convenient location, comfortable accommodations, and friendly staff. We appreciate your kind words and hope to welcome you back for another fantastic stay soon!Sincerely, Hotel Manager

8/10 Good

Annalisa

Travelled with partner
Location was awesome and the many options you get in town, as well as the affordability. Facility was rundown & dirty but you get what you pay for, so my expectations were low and therefore, I wasn't surprised...just stating facts
Stayed 1 night in Feb 2024
Response from Hotel manager on 12 Feb 2024
Dear Guest,Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed our hotel's awesome location and the many options available in town. We apologize for any shortcomings you experienced with the facility's condition. Your comments are valuable to us as we continuously strive to improve. We appreciate your understanding of the value proposition and hope to exceed your expectations on your next visit.Sincerely,Hotel Manager

8/10 Good

Annalisa

Travelled with partner
Disliked: Property conditions & facilities
Liked: it is actually in the Old Town Temecula with lots of vintage shops to check out with a happening nightlife!!!
Stayed 1 night in Feb 2024
Response from Hotel manager on 12 Feb 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's convenient location in Old Town Temecula, with its abundance of vintage shops and vibrant nightlife. We strive to provide our guests with an authentic and enjoyable experience, and we're thrilled that you had such a great time exploring the area. We can't wait to welcome you back for another memorable stay!Sincerely,Hotel Manager

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Check in was easy, but room seem a little Rough. The walls look dirty and some outlets dont work. Iron broad was broken
Stayed 2 nights in Jan 2024
Response from Hotel manager on 31 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We're pleased to hear that your check-in experience was smooth. However, we apologize for the issues you encountered in your room, including the condition of the walls, malfunctioning outlets, and the broken iron board. Your concerns are important to us, and we will address these matters promptly to ensure a more comfortable stay for our guests. We appreciate your understanding and hope to welcome you back for an improved experience.Sincerely,Hotel Manager

6/10 Okay

Paul

Travelled with family
Liked: Amenities
Only negative was the WiFi sucked. Couldn’t use it. I’m afraid of booking at others because WiFi bad also.
Stayed 1 night in Jan 2024
Response from Hotel manager on 30 Jan 2024
Dear Guest,We appreciate your feedback and apologize for the inconvenience you experienced with the WiFi during your stay. Providing a reliable internet connection is important to us, and we will look into improving this aspect. If you decide to stay with us again, please inform the front desk about any issues, and we'll do our best to address them promptly. We value your business and hope to have the opportunity to offer you a more positive experience in the future.Sincerely,Hotel Manager